Probs w/IntelliMouse USB Optical and XP

[tmdaviss]

I am looking for solid advice to fix the following
problem...

USB IntelliMouse Optical operated perfectly for more than
year on XP Pro pc. 2 weeks ago began to lock up during
session. Can be unplugged / replugged for additional
time (30 sec -> 1 min). If plugged into PS2 using
adapter it functions much longer but experiences delays
and jumping around screen if moved fast.

Attempts to fix...

Uninstalled most recent security update -- no improvement

Performed instruction set in Knowledge Base article
321122 -- no improvement

Tried to update driver (currently 5.1.2600.0) from MS
download but it indicated I could only use driver from
package.

All other USB devices are operating fine. The problem
w/the mouse as PS2 indicates that it is likely a change
in the OS that has caused the problem. No new devices or
software have been deployed or have been updated recently.

Thank you in advance for any assistance.

Tmdaviss

[Quaoar]

tmdaviss wrote:
> I am looking for solid advice to fix the following
> problem...
>
> USB IntelliMouse Optical operated perfectly for more than
> year on XP Pro pc. 2 weeks ago began to lock up during
> session. Can be unplugged / replugged for additional
> time (30 sec -> 1 min). If plugged into PS2 using
> adapter it functions much longer but experiences delays
> and jumping around screen if moved fast.
>
> Attempts to fix...
>
> Uninstalled most recent security update -- no improvement
>
> Performed instruction set in Knowledge Base article
> 321122 -- no improvement
>
> Tried to update driver (currently 5.1.2600.0) from MS
> download but it indicated I could only use driver from
> package.
>
> All other USB devices are operating fine. The problem
> w/the mouse as PS2 indicates that it is likely a change
> in the OS that has caused the problem. No new devices or
> software have been deployed or have been updated recently.
>
> Thank you in advance for any assistance.
>
> Tmdaviss

Suspect broken mouse cable, just inside the case at the stress relief.
Move the cable around while holding the case steady. What do you find?

Q

[tmdaviss]

Q,

Thanks for the straight advice. The problem appears to
have been the mouse cord itself. Good call. I had
already used multiple ports so I knew it wasn't the board
connector. I pulled a new IntelliMouse out of the bin
and it has run great for 3 hours.

tmdaviss

>-----Original Message-----
>tmdaviss wrote:
>> I am looking for solid advice to fix the following
>> problem...
>>
>> USB IntelliMouse Optical operated perfectly for more
than
>> year on XP Pro pc. 2 weeks ago began to lock up during
>> session. Can be unplugged / replugged for additional
>> time (30 sec -> 1 min). If plugged into PS2 using
>> adapter it functions much longer but experiences delays
>> and jumping around screen if moved fast.
>>
>> Attempts to fix...
>>
>> Uninstalled most recent security update -- no
improvement
>>
>> Performed instruction set in Knowledge Base article
>> 321122 -- no improvement
>>
>> Tried to update driver (currently 5.1.2600.0) from MS
>> download but it indicated I could only use driver from
>> package.
>>
>> All other USB devices are operating fine. The problem
>> w/the mouse as PS2 indicates that it is likely a change
>> in the OS that has caused the problem. No new devices
or
>> software have been deployed or have been updated
recently.
>>
>> Thank you in advance for any assistance.
>>
>> Tmdaviss
>
>Suspect broken mouse cable, just inside the case at the
stress relief.
>Move the cable around while holding the case steady.
What do you find?
>
>Q
>
>
>.
>