Windows XP Home will not retain modem connectivity

[John C. Priestley II]

My computer is a Gateway Performance 550 with a 56K PCI
Voice Modem SF-1156IV R9A. I used to use Windows 98 (2nd
Ed.). This spring I upgraded to Windows XP Home
Edition. I have been experiencing a recurring problem
that has gone from random occurance to just about every
new session in Windows XP. The modem goes offline and I
have to uninstall and reinstall the modem to make it
work. I have already worked with the Gateway techs and
tried moving the modem to a new slot. It did not solve
the problem. I have reloaded the software (which is the
latest driver for the modem) and it works only for a
short time. What can I do further to try to maintain
modem connectivity and not have to reinstall the hardware
each new session? Please help me!

[Steve C. Ray]

When you loaded the latest driver for the modem did it say that it is XP
compatible? Sounds like a driver problem.

--
Steve C. Ray
Replace "mail" with "36db"
"John C. Priestley II" > wrote in message
...
> My computer is a Gateway Performance 550 with a 56K PCI
> Voice Modem SF-1156IV R9A. I used to use Windows 98 (2nd
> Ed.). This spring I upgraded to Windows XP Home
> Edition. I have been experiencing a recurring problem
> that has gone from random occurance to just about every
> new session in Windows XP. The modem goes offline and I
> have to uninstall and reinstall the modem to make it
> work. I have already worked with the Gateway techs and
> tried moving the modem to a new slot. It did not solve
> the problem. I have reloaded the software (which is the
> latest driver for the modem) and it works only for a
> short time. What can I do further to try to maintain
> modem connectivity and not have to reinstall the hardware
> each new session? Please help me!

[NobodyMan]

On Thu, 11 Sep 2003 11:18:18 -0700, "John C. Priestley II"
> wrote:

>My computer is a Gateway Performance 550 with a 56K PCI
>Voice Modem SF-1156IV R9A. I used to use Windows 98 (2nd
>Ed.). This spring I upgraded to Windows XP Home
>Edition. I have been experiencing a recurring problem
>that has gone from random occurance to just about every
>new session in Windows XP. The modem goes offline and I
>have to uninstall and reinstall the modem to make it
>work. I have already worked with the Gateway techs and
>tried moving the modem to a new slot. It did not solve
>the problem. I have reloaded the software (which is the
>latest driver for the modem) and it works only for a
>short time. What can I do further to try to maintain
>modem connectivity and not have to reinstall the hardware
>each new session? Please help me!

Here's an answer you probably don't want to hear: buy a modem you
know will be compatable with XP. Many modems aren't and often exhibit
the symptoms you describe.