Starting Acrobat Reader 6 calls up the Windows Messanger 5 Installer.

[Bruce G.]

I upgraded Windows Messanger 4.7 to 5.0 and ever since,
EVERY time I try to use Adobe Acrobat Reader, the Windows
Installer tries and fails to install Windows Messanger
5.0 AGAIN!!! I've already tried to uninstall it, tried
removing the Windows Component for it through the
Add/Remove Programs Control Panel, and have just
uninstalled and reinstalled Acrobat Reader WITH NO
RESULTS!!! I need help with this as I'm getting extremely
annoyed at having to cancel the installer 9 times!!!

[Jonathan Kay [MVP]]

Greetings Bruce,

To fix this, firstly, uninstall Windows Messenger 5 by clicking Start, then Run, and type the
following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Then, after uninstallation, reinstall Windows Messenger 5 from:
http://microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Bruce G." > wrote in message
...
>I upgraded Windows Messanger 4.7 to 5.0 and ever since,
> EVERY time I try to use Adobe Acrobat Reader, the Windows
> Installer tries and fails to install Windows Messanger
> 5.0 AGAIN!!! I've already tried to uninstall it, tried
> removing the Windows Component for it through the
> Add/Remove Programs Control Panel, and have just
> uninstalled and reinstalled Acrobat Reader WITH NO
> RESULTS!!! I need help with this as I'm getting extremely
> annoyed at having to cancel the installer 9 times!!!

[Jonathan Kay [MVP]]

Greetings Bruce,

To fix this, firstly, uninstall Windows Messenger 5 by clicking Start, then Run, and type the
following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Then, after uninstallation, reinstall Windows Messenger 5 from:
http://microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Bruce G." > wrote in message
...
>I upgraded Windows Messanger 4.7 to 5.0 and ever since,
> EVERY time I try to use Adobe Acrobat Reader, the Windows
> Installer tries and fails to install Windows Messanger
> 5.0 AGAIN!!! I've already tried to uninstall it, tried
> removing the Windows Component for it through the
> Add/Remove Programs Control Panel, and have just
> uninstalled and reinstalled Acrobat Reader WITH NO
> RESULTS!!! I need help with this as I'm getting extremely
> annoyed at having to cancel the installer 9 times!!!

[Jonathan Kay [MVP]]

Greetings Bruce,

To fix this, firstly, uninstall Windows Messenger 5 by clicking Start, then Run, and type the
following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Then, after uninstallation, reinstall Windows Messenger 5 from:
http://microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Bruce G." > wrote in message
...
>I upgraded Windows Messanger 4.7 to 5.0 and ever since,
> EVERY time I try to use Adobe Acrobat Reader, the Windows
> Installer tries and fails to install Windows Messanger
> 5.0 AGAIN!!! I've already tried to uninstall it, tried
> removing the Windows Component for it through the
> Add/Remove Programs Control Panel, and have just
> uninstalled and reinstalled Acrobat Reader WITH NO
> RESULTS!!! I need help with this as I'm getting extremely
> annoyed at having to cancel the installer 9 times!!!