Win XP CDROM drives have yellow exclamation

[Krista]

I have the EXACT same problem!!! Someone HELP us!!! I've
spent HOURS looking for downloads to fix it, and I can't
use a recovery disk cause our drives don't read any CDs,
so how do we fix this?
~Krista

>-----Original Message-----
>I just reinstalled Win XP Home due to a hard drive
>problem and the CD worked great to install. After XP
was
>loaded my CDROM drives both ahve yellow exclamation
>points. Windows says "Windows cannot load the device
>driver for this hardware. The driver may be corrupted or
>missing. (Code 39)". I copied cdrom.sys from internet
>and still have same problem. Please Help!!!!
>.
>

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060





--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"Krista" > wrote in message
...
> I have the EXACT same problem!!! Someone HELP us!!! I've
> spent HOURS looking for downloads to fix it, and I can't
> use a recovery disk cause our drives don't read any CDs,
> so how do we fix this?
> ~Krista
>
> >-----Original Message-----
> >I just reinstalled Win XP Home due to a hard drive
> >problem and the CD worked great to install. After XP
> was
> >loaded my CDROM drives both ahve yellow exclamation
> >points. Windows says "Windows cannot load the device
> >driver for this hardware. The driver may be corrupted or
> >missing. (Code 39)". I copied cdrom.sys from internet
> >and still have same problem. Please Help!!!!
> >.
> >