Unable to Install Printer

[varda]

Hi,

My notebook is a Compaq NC8000 ( Pentium M processor 1700
MHZ with 1GB RAM) running XP Professional, Version 2002,
SP 1.

I am trying to add a printer through Control Panel ->
Printer and Faxes -> Add a printer . I get a message
saying "Operation could not be completed". I am using
administrator account. The printer is not directly
connected to my notebook, but is within the same network,
my note book is connected.

How to resolve this.

Thanks in advance.

Varda

[Cari \(MS MVP\)]

Is the print spooler running? From the Command Prompt, type:

net start spooler
(and hit enter)

Is the printer on the network set to be shared?

--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"varda" > wrote in message
...
> Hi,
>
> My notebook is a Compaq NC8000 ( Pentium M processor 1700
> MHZ with 1GB RAM) running XP Professional, Version 2002,
> SP 1.
>
> I am trying to add a printer through Control Panel ->
> Printer and Faxes -> Add a printer . I get a message
> saying "Operation could not be completed". I am using
> administrator account. The printer is not directly
> connected to my notebook, but is within the same network,
> my note book is connected.
>
> How to resolve this.
>
> Thanks in advance.
>
> Varda

[Goss]

I am also getting the same error message when I go to
Printers and Faxes. I am not able to add any printers
because I cannot even get to the Printers page. I am on a
Dell laptop running Win XP. Using an admin aco****. Help
is welcomed!

[Cari \(MS-MVP\)]

What is the error message you are receiving?

Is the print spooler running?

What make and model printer are you trying to install?
--
Cari
MS-MVP Windows Technologies - Printing/Imaging/Hardware
www.coribright.com

"Goss" > wrote in message
...
>I am also getting the same error message when I go to
> Printers and Faxes. I am not able to add any printers
> because I cannot even get to the Printers page. I am on a
> Dell laptop running Win XP. Using an admin aco****. Help
> is welcomed!

[Goss]

Error message is "Could not be completed." The message
comes up when I click on Printers and Faxes and I cannot
open the Printers window. The print spooler is running.
The printer is a Xerox N2125 on the same network.

[Cari \(MS MVP\)]

Try a System File Check. From the Command Prompt, type:
sfc /scannow
(and hit enter)

--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"Goss" > wrote in message
...
> Error message is "Could not be completed." The message
> comes up when I click on Printers and Faxes and I cannot
> open the Printers window. The print spooler is running.
> The printer is a Xerox N2125 on the same network.
>