Windows Management Instrumentation Software

[Gavin]

When I open the System Information program I get a
meesage box saying:

Can't Collect information

Cannot access the Windows Management Instrumentation
Software. Windows Management files may be moved or
missing.


Whilst in the Windows management program I get another
error which may be connected to the error above:

error 1068: The dependency service or group failed to
start

Win "32: The dependency service or group failed to start"

Anyone got any idea how to get my system information to
run correctly or even re install the WMI?


Thanks
Gav

[Ronnie Vernon MVP]

Gavin wrote:
> When I open the System Information program I get a
> meesage box saying:
>
> Can't Collect information
>
> Cannot access the Windows Management Instrumentation
> Software. Windows Management files may be moved or
> missing.
>
>
> Whilst in the Windows management program I get another
> error which may be connected to the error above:
>
> error 1068: The dependency service or group failed to
> start
>
> Win "32: The dependency service or group failed to start"
>
> Anyone got any idea how to get my system information to
> run correctly or even re install the WMI?
>
>
> Thanks
> Gav

Gavin

It sounds like the WMI Services may have been disabled. Go to Start/Run,
type: services.msc and press OK.

There are 3 services associated with WMI.

Windows Management Instrumentation
Windows Management Instrumentation Driver Extensions
WMI Performance Adapter

Try starting all 3 and set them to automatic.

Also, see this article:

Error Message: Windows Management Instrumentation (WMI) Might Be Corrupted:
http://support.microsoft.com/?kbid=319101

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

For a better way to access these newsgroups look here:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp

[Gavin]

Ronnie I tried all of that before but I received the same
errors, I have just tried starting the WMI again but no
such luck, I managed to start the other two fine its just
the Windows Management Instrumentation which will not
start and get this error when trying to start it.

error 1068: The dependency service or group failed to
start

Don't suppose you have any more ideas? Could it be a Bios
problem?

Thanks for the help

Regards
Gavin

>-----Original Message-----
>Gavin wrote:
>> When I open the System Information program I get a
>> meesage box saying:
>>
>> Can't Collect information
>>
>> Cannot access the Windows Management Instrumentation
>> Software. Windows Management files may be moved or
>> missing.
>>
>>
>> Whilst in the Windows management program I get another
>> error which may be connected to the error above:
>>
>> error 1068: The dependency service or group failed to
>> start
>>
>> Win "32: The dependency service or group failed to
start"
>>
>> Anyone got any idea how to get my system information to
>> run correctly or even re install the WMI?
>>
>>
>> Thanks
>> Gav
>
>Gavin
>
>It sounds like the WMI Services may have been disabled.
Go to Start/Run,
>type: services.msc and press OK.
>
>There are 3 services associated with WMI.
>
>Windows Management Instrumentation
>Windows Management Instrumentation Driver Extensions
>WMI Performance Adapter
>
>Try starting all 3 and set them to automatic.
>
>Also, see this article:
>
>Error Message: Windows Management Instrumentation (WMI)
Might Be Corrupted:
>http://support.microsoft.com/?kbid=319101
>
>--
>Ronnie Vernon
>Microsoft MVP
>Windows Shell/User
>Please reply only to the newsgroup so all may benefit.
>Unsolicited e-mail is not answered.
>
>For a better way to access these newsgroups look here:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
etup.asp
>
>.
>

[Ronnie Vernon MVP]

Gavin wrote:
> Ronnie I tried all of that before but I received the same
> errors, I have just tried starting the WMI again but no
> such luck, I managed to start the other two fine its just
> the Windows Management Instrumentation which will not
> start and get this error when trying to start it.
>
> error 1068: The dependency service or group failed to
> start
>
> Don't suppose you have any more ideas? Could it be a Bios
> problem?
>
> Thanks for the help
>

Gavin

Go back into services and make sure that the Event Log and Remote Procedure
Call (RPC) services are enabled and started. Try to start the Windows
Management Instrumentation service again.


--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

For a better way to access these newsgroups look here:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp

[Gavin]

Thanks Ronnie, your a legend


>-----Original Message-----
>Gavin wrote:
>> Ronnie I tried all of that before but I received the
same
>> errors, I have just tried starting the WMI again but no
>> such luck, I managed to start the other two fine its
just
>> the Windows Management Instrumentation which will not
>> start and get this error when trying to start it.
>>
>> error 1068: The dependency service or group failed to
>> start
>>
>> Don't suppose you have any more ideas? Could it be a
Bios
>> problem?
>>
>> Thanks for the help
>>
>
>Gavin
>
>Go back into services and make sure that the Event Log
and Remote Procedure
>Call (RPC) services are enabled and started. Try to
start the Windows
>Management Instrumentation service again.
>
>
>--
>Ronnie Vernon
>Microsoft MVP
>Windows Shell/User
>Please reply only to the newsgroup so all may benefit.
>Unsolicited e-mail is not answered.
>
>For a better way to access these newsgroups look here:
>http://www.microsoft.com/windowsxp/pro/using/newsgroups/s
etup.asp
>
>.
>

[Ronnie Vernon MVP]

Gavin wrote:
> Thanks Ronnie, your a legend
>
>
>> -----Original Message-----
>> Gavin wrote:
>>> Ronnie I tried all of that before but I received the same
>>> errors, I have just tried starting the WMI again but no
>>> such luck, I managed to start the other two fine its just
>>> the Windows Management Instrumentation which will not
>>> start and get this error when trying to start it.
>>>
>>> error 1068: The dependency service or group failed to
>>> start
>>>
>>> Don't suppose you have any more ideas? Could it be a Bios
>>> problem?
>>>
>>> Thanks for the help
>>>
>>
>> Gavin
>>
>> Go back into services and make sure that the Event Log and Remote
>> Procedure Call (RPC) services are enabled and started. Try to start
>> the Windows Management Instrumentation service again.
>>
>>
>> --
>> Ronnie Vernon
>> Microsoft MVP
>> Windows Shell/User
>> Please reply only to the newsgroup so all may benefit.
>> Unsolicited e-mail is not answered.
>>
>> For a better way to access these newsgroups look here:
>> http://www.microsoft.com/windowsxp/pro/using/newsgroups/s etup.asp
>>


Your Welcome, Gavin, glad this worked.

--
Ronnie Vernon
Microsoft MVP
Windows Shell/User
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

For a better way to access these newsgroups look here:
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp

[Big Bird]

"Ronnie Vernon MVP" > wrote in message >...
> Gavin wrote:
> > When I open the System Information program I get a
> > meesage box saying:
> >
> > Can't Collect information
> >
> > Cannot access the Windows Management Instrumentation
> > Software. Windows Management files may be moved or
> > missing.
> >

I found the message because I googled it as I am getting the exact
same error message. HOWEVER:


> Gavin
>
> It sounds like the WMI Services may have been disabled. Go to Start/Run,
> type: services.msc and press OK.
>
> There are 3 services associated with WMI.
>
> Windows Management Instrumentation
> Windows Management Instrumentation Driver Extensions
> WMI Performance Adapter


I don't see two of these -- I do have "Windows Management
Instrumentation" (and it was set to manual and so I just started it)
but I do not seem to have the other two lines in this service manager.
I'm kinda puzzled ...