zspot
December 9th 03, 02:45 PM
>-----Original Message-----
>I cannot get my computer to start up at all it just
starts
>and goest to windows XP then shuts down automatically.
>This started after my son was using a USB mp3 player to
>export his music to the mp3 player then and error
message
>popped up "wave output format unknown" now the task bar
>would not come up so he restarted the computer and it
>would never restart. Help please.
>.
> SINCE YOU ARE HAVING A START UP PROBLEM YOU WILL
PROBABLY HAVE TO DO THE FIRST STEP IN SAFE MODE.I BELIEVE
THE TOSHIBA'S BOOT IN SAFE MODE BY TAPPING THE F8 KEY
DURING BOOT, I MAYBE WRONG, SO TRY F5 THROUGH F8 UNTIL
YOU GET A PROMPT ENABLING YOU TO STARTIN SAFE MODE. I
QUITE A FEW COMPUTERS IN TOWN WITH THE WORM THIS PAST
MONTH AND THE BEST AND EASIEST WAY I FOUND TO DO IT IS
WHEN YOU BOOT UP GO DIRECTLY TO RUN, THEN IN RUN
TYPE "MSCONFIG" WITHOUT PARENTHESES , ON THE NEXT SCEEN
CHOOSE SELECTIVE START UP, THEN CLICK THE STARTUP TAB AT
THE TOP OF WINDOW. LOOK FOR BLASTER EXE. IN THE LIST AND
UNCHECK IT.CLICK APPLY, THEN CLOSE,AND IT WILL ASK YOU TO
RESTART, DO SO. AFTER REBOOT GO TO START, SEARCH, SEARCH
FOR ALL FILES AND FOLDERS AND TYPE BLASTER.EXE WHEN IT IS
FINISHED SEARCHING THERE SHOULD BE A FILE LISTED IN THE
RIGHT SIDE OF THE WINDOW. RIGHT CLICK IT AND DELETE IT,
THEN DELETE IT FROM YOUR RECYCLE BIN AFTERWARDS. tHEN
THATS ABOUT IT EXCEPT FOR GOING DIRECTLY TO WINDOWS
UPDATE AND DOWNLOADING ALL THE CRITICAL UPDATES THAT IT
WILL GIVE FOR YOUR COMPUTER TO KEEP FROM GETTING THE WORM
AGAIN. HOPE THIS HELPS!
>I cannot get my computer to start up at all it just
starts
>and goest to windows XP then shuts down automatically.
>This started after my son was using a USB mp3 player to
>export his music to the mp3 player then and error
message
>popped up "wave output format unknown" now the task bar
>would not come up so he restarted the computer and it
>would never restart. Help please.
>.
> SINCE YOU ARE HAVING A START UP PROBLEM YOU WILL
PROBABLY HAVE TO DO THE FIRST STEP IN SAFE MODE.I BELIEVE
THE TOSHIBA'S BOOT IN SAFE MODE BY TAPPING THE F8 KEY
DURING BOOT, I MAYBE WRONG, SO TRY F5 THROUGH F8 UNTIL
YOU GET A PROMPT ENABLING YOU TO STARTIN SAFE MODE. I
QUITE A FEW COMPUTERS IN TOWN WITH THE WORM THIS PAST
MONTH AND THE BEST AND EASIEST WAY I FOUND TO DO IT IS
WHEN YOU BOOT UP GO DIRECTLY TO RUN, THEN IN RUN
TYPE "MSCONFIG" WITHOUT PARENTHESES , ON THE NEXT SCEEN
CHOOSE SELECTIVE START UP, THEN CLICK THE STARTUP TAB AT
THE TOP OF WINDOW. LOOK FOR BLASTER EXE. IN THE LIST AND
UNCHECK IT.CLICK APPLY, THEN CLOSE,AND IT WILL ASK YOU TO
RESTART, DO SO. AFTER REBOOT GO TO START, SEARCH, SEARCH
FOR ALL FILES AND FOLDERS AND TYPE BLASTER.EXE WHEN IT IS
FINISHED SEARCHING THERE SHOULD BE A FILE LISTED IN THE
RIGHT SIDE OF THE WINDOW. RIGHT CLICK IT AND DELETE IT,
THEN DELETE IT FROM YOUR RECYCLE BIN AFTERWARDS. tHEN
THATS ABOUT IT EXCEPT FOR GOING DIRECTLY TO WINDOWS
UPDATE AND DOWNLOADING ALL THE CRITICAL UPDATES THAT IT
WILL GIVE FOR YOUR COMPUTER TO KEEP FROM GETTING THE WORM
AGAIN. HOPE THIS HELPS!