Dial up and XP

[Phil]

My daughter and friend just switched their XP laptop to dialup service.
Previously, in school, they had a network. The following problems have
cropped up. Any suggestions?

1. After she closes an internet session, if she tries to log on
again, she gets a message saying "WN Fatal Error Occurred" and the computer
stars shutting down. They can get back on the internet after a reboot.

2. She also gets a message saying "LSA Shell has encountered a
problem" or words to that effect.

3. She also gets a message speaking about shut down and NT
Authority.

Any help would be appreciated.
Phil

[PM]

Thanks all, I'll have her give it a try.
Phil

"Phil" > wrote in message
...
> My daughter and friend just switched their XP laptop to dialup service.
> Previously, in school, they had a network. The following problems have
> cropped up. Any suggestions?
>
> 1. After she closes an internet session, if she tries to log on
> again, she gets a message saying "WN Fatal Error Occurred" and the
computer
> stars shutting down. They can get back on the internet after a reboot.
>
> 2. She also gets a message saying "LSA Shell has encountered a
> problem" or words to that effect.
>
> 3. She also gets a message speaking about shut down and NT
> Authority.
>
> Any help would be appreciated.
> Phil

[Richard Urban]

She also is infected with many forms of spywear, trojans and virus's.

She needs to clean her system, install a competent firewall and a good
antivirus program. She has to keep the antivirus program faithfully updated.

She also has to stay off the P2P file sharing networks as they will always
slip in a virus or two with the music downloads.

Use Ad-Aware from http://www.lavasoftusa.com/software/adaware/ and Spybot
Search & Destroy from http://www.safer-networking.org/en/index.html. Use an
antivirus program of your choice. There are many good ones available.

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)


"Phil" > wrote in message
...
> My daughter and friend just switched their XP laptop to dialup service.
> Previously, in school, they had a network. The following problems have
> cropped up. Any suggestions?
>
> 1. After she closes an internet session, if she tries to log on
> again, she gets a message saying "WN Fatal Error Occurred" and the
> computer
> stars shutting down. They can get back on the internet after a reboot.
>
> 2. She also gets a message saying "LSA Shell has encountered a
> problem" or words to that effect.
>
> 3. She also gets a message speaking about shut down and NT
> Authority.
>
> Any help would be appreciated.
> Phil

[Richard Urban]

She also is infected with many forms of spywear, trojans and virus's.

She needs to clean her system, install a competent firewall and a good
antivirus program. She has to keep the antivirus program faithfully updated.

She also has to stay off the P2P file sharing networks as they will always
slip in a virus or two with the music downloads.

Use Ad-Aware from http://www.lavasoftusa.com/software/adaware/ and Spybot
Search & Destroy from http://www.safer-networking.org/en/index.html. Use an
antivirus program of your choice. There are many good ones available.

--
Regards:

Richard Urban

aka Crusty (-: Old B@stard :-)


"Phil" > wrote in message
...
> My daughter and friend just switched their XP laptop to dialup service.
> Previously, in school, they had a network. The following problems have
> cropped up. Any suggestions?
>
> 1. After she closes an internet session, if she tries to log on
> again, she gets a message saying "WN Fatal Error Occurred" and the
> computer
> stars shutting down. They can get back on the internet after a reboot.
>
> 2. She also gets a message saying "LSA Shell has encountered a
> problem" or words to that effect.
>
> 3. She also gets a message speaking about shut down and NT
> Authority.
>
> Any help would be appreciated.
> Phil