View Full Version : System Standby Prevented by M/S Natural Keyboard
erty
July 16th 04, 05:39 PM
I keep getting the message:
"System Standby Failed
The device driver for the 'Standardd 101/102-Key or
Microsoft Natural PS/2 Keyboard' device is preventing the
machine from entering standby. Please close all
applications and try again. If problem persists you may
need to update this driver"
I have an original M/S Natural Keyboard which I bought when
they first came out several years ago, but I can't find an
updated driver. I've tried Control Panel, Hardware, Update
Driver, to no avail.
Any ideas on how to find find an updated driver for the
original M/S Natural Keyboard or is this likely not really
the cause of the problem?
I have a new PC with WinXP Pro and 1 gig RAM and made all
the updates to Windows, Zone Alarm and Norton antivirus
live update and have scanned for ad-aware, spybot etc.
Kelly
July 16th 04, 05:41 PM
Hi,
Would you happen to be running Quicken? If so, see if this helps:
Go to Edit/Options/Internet Options. Hit Shift-4. Answer Yes.
If this is not the case, it could also apply to Adobe Type Manager:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814149
http://support.microsoft.com/?kbid=314118
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"erty" > wrote in message
...
>I keep getting the message:
> "System Standby Failed
> The device driver for the 'Standardd 101/102-Key or
> Microsoft Natural PS/2 Keyboard' device is preventing the
> machine from entering standby. Please close all
> applications and try again. If problem persists you may
> need to update this driver"
>
> I have an original M/S Natural Keyboard which I bought when
> they first came out several years ago, but I can't find an
> updated driver. I've tried Control Panel, Hardware, Update
> Driver, to no avail.
>
> Any ideas on how to find find an updated driver for the
> original M/S Natural Keyboard or is this likely not really
> the cause of the problem?
>
> I have a new PC with WinXP Pro and 1 gig RAM and made all
> the updates to Windows, Zone Alarm and Norton antivirus
> live update and have scanned for ad-aware, spybot etc.
>
>
Another thing.........
I am reluctant to download SiSUSBrg.exe from here>
http://www.soundcard-drivers.com/drivers/87/87678.htm since it says it's for
Windows 2000.
Can I safely do so?
Thanks.
DM
(nospaam)ruizpaul
July 16th 04, 05:46 PM
I'm running XP Home on a new Sony with Quicken installed and have the
same problem. I can't hibernate or standby. Things go back to normal
when I uninstall Quicken. I spent two hours on the phone with Sony and
never resolved the problem. What program is that "Edit/Options...Hit
Shift-4" suggestion to be tried in?
Thanks
Paul
Kelly
July 16th 04, 05:46 PM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
(nospaam)ruizpaul
July 16th 04, 07:26 PM
Kelly,
I tried that. I still have the same problem. When trying to hibernate,
the process aborts and I get a message like "The device driver for
'Agere AC'97 modem' device is preventing the system from going into
hibernation." I know the problem is also related to Quicken though. When
Q is uninstalled, things work normally. I tried installing the latest
modem driver from Agere, but installation stalled because setup_dll
could not be found. Any thoughts?
Thanks,
Paul
(nospaam)ruizpaul
July 16th 04, 07:55 PM
Kelly,
I tried that. I still have the same problem. When trying to hibernate,
the process aborts and I get a message like "The device driver for
'Agere AC'97 modem' device is preventing the system from going into
hibernation." I know the problem is also related to Quicken though. When
Q is uninstalled, things work normally. I tried installing the latest
modem driver from Agere, but installation stalled because setup_dll
could not be found. Any thoughts?
Thanks,
Paul
Kelly
July 17th 04, 09:41 AM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
(nospaam)ruizpaul
July 19th 04, 10:58 PM
Problem solved!! In addition to your suggestions, I went into Device
Drivers, opened the Hidden Drivers, went to Mrtrate, stopped the driver
and disabled it in the Startup Type. Now Hibernate and Standby work. I
may have disabled a route to get current mortgage rates, but I don't
care. I also downloaded a very neat little program called Wizmo. It is a
program which easily creates desktop shortcuts for a number of common
Windows operations like Hibernate, Standby, Shutdown, Logoff, Exit,
Reboot, Open, Close and many more. Mission accomplished. Thanks to all.
Paul
(nospaam)ruizpaul
July 20th 04, 12:08 AM
Problem solved!! In addition to your suggestions, I went into Device
Drivers, opened the Hidden Drivers, went to Mrtrate, stopped the driver
and disabled it in the Startup Type. Now Hibernate and Standby work. I
may have disabled a route to get current mortgage rates, but I don't
care. I also downloaded a very neat little program called Wizmo. It is a
program which easily creates desktop shortcuts for a number of common
Windows operations like Hibernate, Standby, Shutdown, Logoff, Exit,
Reboot, Open, Close and many more. Mission accomplished. Thanks to all.
Paul
Kelly
July 26th 04, 03:19 PM
Hi,
Would you happen to be running Quicken? If so, see if this helps:
Go to Edit/Options/Internet Options. Hit Shift-4. Answer Yes.
If this is not the case, it could also apply to Adobe Type Manager:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814149
http://support.microsoft.com/?kbid=314118
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"erty" > wrote in message
...
>I keep getting the message:
> "System Standby Failed
> The device driver for the 'Standardd 101/102-Key or
> Microsoft Natural PS/2 Keyboard' device is preventing the
> machine from entering standby. Please close all
> applications and try again. If problem persists you may
> need to update this driver"
>
> I have an original M/S Natural Keyboard which I bought when
> they first came out several years ago, but I can't find an
> updated driver. I've tried Control Panel, Hardware, Update
> Driver, to no avail.
>
> Any ideas on how to find find an updated driver for the
> original M/S Natural Keyboard or is this likely not really
> the cause of the problem?
>
> I have a new PC with WinXP Pro and 1 gig RAM and made all
> the updates to Windows, Zone Alarm and Norton antivirus
> live update and have scanned for ad-aware, spybot etc.
>
>
Another thing.........
I am reluctant to download SiSUSBrg.exe from here>
http://www.soundcard-drivers.com/drivers/87/87678.htm since it says it's for
Windows 2000.
Can I safely do so?
Thanks.
DM
Kelly
July 26th 04, 04:14 PM
Hi,
Would you happen to be running Quicken? If so, see if this helps:
Go to Edit/Options/Internet Options. Hit Shift-4. Answer Yes.
If this is not the case, it could also apply to Adobe Type Manager:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814149
http://support.microsoft.com/?kbid=314118
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"erty" > wrote in message
...
>I keep getting the message:
> "System Standby Failed
> The device driver for the 'Standardd 101/102-Key or
> Microsoft Natural PS/2 Keyboard' device is preventing the
> machine from entering standby. Please close all
> applications and try again. If problem persists you may
> need to update this driver"
>
> I have an original M/S Natural Keyboard which I bought when
> they first came out several years ago, but I can't find an
> updated driver. I've tried Control Panel, Hardware, Update
> Driver, to no avail.
>
> Any ideas on how to find find an updated driver for the
> original M/S Natural Keyboard or is this likely not really
> the cause of the problem?
>
> I have a new PC with WinXP Pro and 1 gig RAM and made all
> the updates to Windows, Zone Alarm and Norton antivirus
> live update and have scanned for ad-aware, spybot etc.
>
>
Kelly
July 26th 04, 04:27 PM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Another thing.........
I am reluctant to download SiSUSBrg.exe from here>
http://www.soundcard-drivers.com/drivers/87/87678.htm since it says it's for
Windows 2000.
Can I safely do so?
Thanks.
DM
Kelly
July 26th 04, 05:37 PM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 01:03 AM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 01:03 AM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 01:56 AM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 03:30 AM
Hi,
Would you happen to be running Quicken? If so, see if this helps:
Go to Edit/Options/Internet Options. Hit Shift-4. Answer Yes.
If this is not the case, it could also apply to Adobe Type Manager:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814149
http://support.microsoft.com/?kbid=314118
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"erty" > wrote in message
...
>I keep getting the message:
> "System Standby Failed
> The device driver for the 'Standardd 101/102-Key or
> Microsoft Natural PS/2 Keyboard' device is preventing the
> machine from entering standby. Please close all
> applications and try again. If problem persists you may
> need to update this driver"
>
> I have an original M/S Natural Keyboard which I bought when
> they first came out several years ago, but I can't find an
> updated driver. I've tried Control Panel, Hardware, Update
> Driver, to no avail.
>
> Any ideas on how to find find an updated driver for the
> original M/S Natural Keyboard or is this likely not really
> the cause of the problem?
>
> I have a new PC with WinXP Pro and 1 gig RAM and made all
> the updates to Windows, Zone Alarm and Norton antivirus
> live update and have scanned for ad-aware, spybot etc.
>
>
Another thing.........
I am reluctant to download SiSUSBrg.exe from here>
http://www.soundcard-drivers.com/drivers/87/87678.htm since it says it's for
Windows 2000.
Can I safely do so?
Thanks.
DM
Kelly
July 27th 04, 05:53 AM
Hi,
Would you happen to be running Quicken? If so, see if this helps:
Go to Edit/Options/Internet Options. Hit Shift-4. Answer Yes.
If this is not the case, it could also apply to Adobe Type Manager:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814149
http://support.microsoft.com/?kbid=314118
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"erty" > wrote in message
...
>I keep getting the message:
> "System Standby Failed
> The device driver for the 'Standardd 101/102-Key or
> Microsoft Natural PS/2 Keyboard' device is preventing the
> machine from entering standby. Please close all
> applications and try again. If problem persists you may
> need to update this driver"
>
> I have an original M/S Natural Keyboard which I bought when
> they first came out several years ago, but I can't find an
> updated driver. I've tried Control Panel, Hardware, Update
> Driver, to no avail.
>
> Any ideas on how to find find an updated driver for the
> original M/S Natural Keyboard or is this likely not really
> the cause of the problem?
>
> I have a new PC with WinXP Pro and 1 gig RAM and made all
> the updates to Windows, Zone Alarm and Norton antivirus
> live update and have scanned for ad-aware, spybot etc.
>
>
Another thing.........
I am reluctant to download SiSUSBrg.exe from here>
http://www.soundcard-drivers.com/drivers/87/87678.htm since it says it's for
Windows 2000.
Can I safely do so?
Thanks.
DM
Kelly
July 27th 04, 06:30 AM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 07:04 AM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 07:19 AM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 07:34 AM
Hi,
Would you happen to be running Quicken? If so, see if this helps:
Go to Edit/Options/Internet Options. Hit Shift-4. Answer Yes.
If this is not the case, it could also apply to Adobe Type Manager:
http://support.microsoft.com/default.aspx?scid=kb;en-us;814149
http://support.microsoft.com/?kbid=314118
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"erty" > wrote in message
...
>I keep getting the message:
> "System Standby Failed
> The device driver for the 'Standardd 101/102-Key or
> Microsoft Natural PS/2 Keyboard' device is preventing the
> machine from entering standby. Please close all
> applications and try again. If problem persists you may
> need to update this driver"
>
> I have an original M/S Natural Keyboard which I bought when
> they first came out several years ago, but I can't find an
> updated driver. I've tried Control Panel, Hardware, Update
> Driver, to no avail.
>
> Any ideas on how to find find an updated driver for the
> original M/S Natural Keyboard or is this likely not really
> the cause of the problem?
>
> I have a new PC with WinXP Pro and 1 gig RAM and made all
> the updates to Windows, Zone Alarm and Norton antivirus
> live update and have scanned for ad-aware, spybot etc.
>
>
Another thing.........
I am reluctant to download SiSUSBrg.exe from here>
http://www.soundcard-drivers.com/drivers/87/87678.htm since it says it's for
Windows 2000.
Can I safely do so?
Thanks.
DM
Kelly
July 27th 04, 08:07 AM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 08:36 AM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 09:02 AM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 11:01 AM
Quicken.
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> I'm running XP Home on a new Sony with Quicken installed and have the same
> problem. I can't hibernate or standby. Things go back to normal when I
> uninstall Quicken. I spent two hours on the phone with Sony and never
> resolved the problem. What program is that "Edit/Options...Hit Shift-4"
> suggestion to be tried in?
>
> Thanks
>
> Paul
>
Kelly
July 27th 04, 11:54 AM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 12:06 PM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 12:06 PM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 12:48 PM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 12:49 PM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 01:13 PM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
Kelly
July 27th 04, 02:45 PM
Check with the Agere and Quicken forums, etc. Good luck!
--
All the Best,
Kelly
Microsoft-MVP Windows® XP
2004 Windows MVP "Winny" Award
Troubleshooting Windows XP
http://www.kellys-korner-xp.com
http://www.kellys-korner-xp.com/xp_tweaks.htm
Taskbar Repair Tool Plus!
http://www.kellys-korner-xp.com/taskbarplus!.htm
"(nospaam)ruizpaul" > wrote in message
...
> Kelly,
>
> I tried that. I still have the same problem. When trying to hibernate, the
> process aborts and I get a message like "The device driver for 'Agere
> AC'97 modem' device is preventing the system from going into hibernation."
> I know the problem is also related to Quicken though. When Q is
> uninstalled, things work normally. I tried installing the latest modem
> driver from Agere, but installation stalled because setup_dll could not be
> found. Any thoughts?
>
> Thanks,
>
> Paul
>
vBulletin® v3.6.4, Copyright ©2000-2024, Jelsoft Enterprises Ltd.