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View Full Version : Windows Explorer crashes when drives right clicked


Ron Miller
July 16th 04, 08:35 PM
My three-year-old installation of XP (SP1, all critical updates installed),
recently started suffering Windows Explorer crashing whenever a drive is
right-clicked in Windows Explorer. It's polite. The tired old error
message that Explorer has encountered a problem and needs to close comes up
first. Of course, the screen then blanks except for the wallpaper and
everything is finally refreshed.
I cannot access the CHKDSK GUI, but I can run CHKDSK from the command
prompt, and the drives all pass muster. Likewise Norton Disk Doctor claims
it can't run its checks because Windows or another program has control of
the disk, but it will schedule a CHKDSK on reboot, and all disks are OK.

This apparently has something to do with icons because this Registry Tweak
works: http://www.kellys-korner-xp.com/xp_tweaks.htm , line 157 DOES
correct this problem, BUT it works ONLY one time. I merge this REG file,
and I can then right-click on a drive icon ONE time. Trying to do it again
results in the Explorer crash. I can reapply the REG merge, and it will
work again -- ONE time.
I can find nothing about this in the Knowledge Base.
Virus definitions are up to date and antivirus scans are negative.

Why is this happening?
Why won't the Registry tweak cure the problem permanently???

Ron Miller

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