Windows Update Fails

[Dave]

I just installed Windows XP Professional on a new Dell Dimension.

Everything went fine except I cannot get windows updates.

When I try to launch into Windows Update I get the following error:

Titlebar: helpctr.exe Bad Image
Message: The app or dll C:\Windows\system32\iuengine.dll is not a valid
windows image. Please check against your windows installation disk.

The Windows Update page loads with a message: "New Windows Software
Required" and an update button is displayed. I click the update button but
nothing happens.

Does anyone know what is wrong?

How do I "check against your windows installation disk?"

[Carey Frisch [MVP]]

You Cannot Install Some Updates or Programs
http://support.microsoft.com/default.aspx?kbid=822798

Windows Update Troubleshooter
http://v4.windowsupdate.microsoft.com/troubleshoot/

Please Visit The Official Windows Update Newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

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"Dave" > wrote in message:
...

|I just installed Windows XP Professional on a new Dell Dimension.
|
| Everything went fine except I cannot get windows updates.
|
| When I try to launch into Windows Update I get the following error:
|
| Titlebar: helpctr.exe Bad Image
| Message: The app or dll C:\Windows\system32\iuengine.dll is not a valid
| windows image. Please check against your windows installation disk.
|
| The Windows Update page loads with a message: "New Windows Software
| Required" and an update button is displayed. I click the update button but
| nothing happens.
|
| Does anyone know what is wrong?
|
| How do I "check against your windows installation disk?"