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James E. McLaurin
December 5th 03, 01:26 AM
I don't know if I picked the right newsgroup, If I did,
please direct me. Got the problem where some of my
applications won't run and I get this message: "Gator
Client Application has encountered a problem and needs to
close". I clicked to send the error report, but I have
not received a reply from Microsoft. I just bought the
software Windows xp Home Addition. What do I have to do
to get my system running correctly? What website at
Microsoft do I have to visit? Thank you for your
assistance in this matter.

Mr. Mac

Bruce Chambers
December 5th 03, 01:26 AM
Greetings --

Use a spyware removal tool to clean your system of all traces of
Gator, for starters. Two products that should be able to do this are
Ad-Aware from www.lavasoft.de and SpyBot Search and Destroy from
http://security.kolla.de/. Both have free evaluation versions. And
then install a firewall to block future attacks and warn you when
something you've installed starts sending out information to the
Internet.


Bruce Chambers

Help us help you:
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----
You can have peace. Or you can have freedom. Don't ever count on
having both at once. -- RAH


"James E. McLaurin" > wrote in message
...
> I don't know if I picked the right newsgroup, If I did,
> please direct me. Got the problem where some of my
> applications won't run and I get this message: "Gator
> Client Application has encountered a problem and needs to
> close". I clicked to send the error report, but I have
> not received a reply from Microsoft. I just bought the
> software Windows xp Home Addition. What do I have to do
> to get my system running correctly? What website at
> Microsoft do I have to visit? Thank you for your
> assistance in this matter.
>
> Mr. Mac

Sir_George
December 5th 03, 01:26 AM
James,

You won't hear from MS regarding the submission of the problem. They will
record the info and if there are enough user's experiencing the problem a
patch/fix will be issued and available in Windows' updates.

A more immediate cure is to go to:
www.lavasoft.nu
Download "Ad-aware" and install it. Then have it remove the Gator entries
which are causing the problem.

You may also want to use Spybot Search & Destroy to check your system for
spyware entries and removal;
http://security.kolla.de/

Hope this helps.

--
Sir_George
For better access to newsgroups;
http://www.microsoft.com/windowsxp/pro/using/newsgroups/setup.asp


"James E. McLaurin" > wrote in message
...
> I don't know if I picked the right newsgroup, If I did,
> please direct me. Got the problem where some of my
> applications won't run and I get this message: "Gator
> Client Application has encountered a problem and needs to
> close". I clicked to send the error report, but I have
> not received a reply from Microsoft. I just bought the
> software Windows xp Home Addition. What do I have to do
> to get my system running correctly? What website at
> Microsoft do I have to visit? Thank you for your
> assistance in this matter.
>
> Mr. Mac

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