serial id number

[ajc]

how do you contact microsoft to obtain my XP Pro ID #. I
lost it and need to reinstall XP. AT this point, my
machine will not boot up to locate the ID # from my
computer anymore.

IS there something I can do to get microsoft to send me my
ID #. I need to install it on the same computer.

your best bet is to phone into microsoft support.

"ajc" > wrote in message
...
> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

[null]

ajc wrote:

> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

If this is an OEM PC, then the ID# is on a sticker on the PC.

>-----Original Message-----
>ajc wrote:
>
>> how do you contact microsoft to obtain my XP Pro ID #.
I
>> lost it and need to reinstall XP. AT this point, my
>> machine will not boot up to locate the ID # from my
>> computer anymore.
>>
>> IS there something I can do to get microsoft to send me
my
>> ID #. I need to install it on the same computer.
>
>If this is an OEM PC, then the ID# is on a sticker on the
PC.
>
>.It isn't on the PC It was on the wrapper.
>

[Jupiter Jones [MVP]]

If Windows XP is retail contact Microsoft:
http://support.microsoft.com/?kbid=326246

If Windows XP is OEM contact the seller, Microsoft may not be able to
help.

--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/


"ajc" > wrote in message
...
> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

[null]

wrote:

>
>>.It isn't on the PC It was on the wrapper.
>>

How do you know that? He didn't mention that in his message.

[Bruce Chambers]

Greetings --

The Windows 25-character Product Key (required to perform the
installation) is stored on the CD packaging on a bright orange sticker
that says "Do not lose this number." If it was an OEM (factory
installed) license, it's stored on a label that the PC manufacturer
affixed to the exterior of the PC case, or on the bottom of a laptop.

To recover a lost Product Key:

If your system still runs, you should be able to use Belarc
Advisor from http://www.belarc.com/free_download.html to find the
Product Key. (If you have a factory-installed OEM license, and
haven't since reinstalled the OS, the revealed Product Key is probably
of the drive image used at the factory and not _your_ specific Product
Key; therefore, it probably cannot be -- and definitely should not
be -- used for a re-installation.)

If it was a retail license and you have proof of purchase:

How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

If it was an OEM license, and someone has removed/destroyed the
label, you should contact you the computer's manufacturer; although
very few manufacturers/vendors keep records of the Product Keys
they've sold, it's worth a try before you have to buy a new license.


Bruce Chambers
--
Help us help you:
http://dts-l.org/goodpost.htm
http://www.catb.org/~esr/faqs/smart-questions.html

You can have peace. Or you can have freedom. Don't ever count on
having both at once. - RAH


"ajc" > wrote in message
...
> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

[null]

ajc wrote:

> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

If this is an OEM PC, then the ID# is on a sticker on the PC.

[null]

ajc wrote:

> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

If this is an OEM PC, then the ID# is on a sticker on the PC.

[null]

ajc wrote:

> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

If this is an OEM PC, then the ID# is on a sticker on the PC.

[null]

ajc wrote:

> how do you contact microsoft to obtain my XP Pro ID #. I
> lost it and need to reinstall XP. AT this point, my
> machine will not boot up to locate the ID # from my
> computer anymore.
>
> IS there something I can do to get microsoft to send me my
> ID #. I need to install it on the same computer.

If this is an OEM PC, then the ID# is on a sticker on the PC.