error message

[Jake]

>-----Original Message-----
>hai toady cust has made a call and told me that when
ever
>he is trying to logon to =the main screen after loadind
>windows xp he gets the error message.
>
>***webceldrator error msg:failed to load skin***
>.
>Tried to download music didn't he???
http://www.dougknox.com/index.html