SP2 Crashes explorer.exe

[marko-espinoza]

Since I install Windows XP SP2 everytime I right click something (file, icon
on desktop and startmenu) and press de DEL (Delete) key i get expore.exe -
Aplication Error The instruction at 0x022e415b reference memory at
0x000000000 the memory could not be written. I removed SP2 and the problem
went away.. install it back the problem came back..

What could be wrong I have updated 3 PC's with SP2, Two of them have the
same problem the other one works fine... the 2 PC's with the problem specs
are totaly different one is a laptop and the other is an Media Center PC
(From HP) they both are running Norton AntiVirus 2004 and Norton Internet
Security 2004

By the way Symantec has already released an update for NAV and NIS so that
they can work on the Security Center that comes with SP2. (Now they work fine
in Security Center)
I have updated them and the problem is still there with explorer.exe


Marko Espinoza
-SELMAR Solutions Aruba

[Tom Gilbert]

I have exactly the same problem, and i thought i was the only one. Nice to
know that i have done nothing wrong. Its a very odd problem, even if the
icon is moved into another directory on the computer the problem still
occurs. My code is slightly different, being the instruction "0xx00f2415b"
referenced memory at "0x00000000". The memory could not be "written", and
then explorer crashes and starts again. I really do hope that someone can
shed some light on this.

"marko-espinoza" wrote:

> Since I install Windows XP SP2 everytime I right click something (file, icon
> on desktop and startmenu) and press de DEL (Delete) key i get expore.exe -
> Aplication Error The instruction at 0x022e415b reference memory at
> 0x000000000 the memory could not be written. I removed SP2 and the problem
> went away.. install it back the problem came back..
>
> What could be wrong I have updated 3 PC's with SP2, Two of them have the
> same problem the other one works fine... the 2 PC's with the problem specs
> are totaly different one is a laptop and the other is an Media Center PC
> (From HP) they both are running Norton AntiVirus 2004 and Norton Internet
> Security 2004
>
> By the way Symantec has already released an update for NAV and NIS so that
> they can work on the Security Center that comes with SP2. (Now they work fine
> in Security Center)
> I have updated them and the problem is still there with explorer.exe
>
>
> Marko Espinoza
> -SELMAR Solutions Aruba

[marko-espinoza]

Thanks to Chuck Clark and Pete
if you have divx installed, this could be the problem

----from an earlier post by Pete--------

if explorer crashes when you right click a folder or file then its divx 5.2
thats the problem. I spent 4 hours trying to find the problem was even
thinking of a format but i was uninstalling programs i knew that put content
on the right click....

divX.com know about it and say on their forum they are working on it

[Giga]

I have a very similar problem - whenever I right click a file, folder etc,
explorer.exe crashes without giving any error messages - it just freezes and
10 seconds later explorer.exe refreshes itself. I do not have Divx5.2, but I
do have Dr Divx1.0.4, it seems there are more versions of Divx that cause it.

"marko-espinoza" wrote:

> Since I install Windows XP SP2 everytime I right click something (file, icon
> on desktop and startmenu) and press de DEL (Delete) key i get expore.exe -
> Aplication Error The instruction at 0x022e415b reference memory at
> 0x000000000 the memory could not be written. I removed SP2 and the problem
> went away.. install it back the problem came back..
>
> What could be wrong I have updated 3 PC's with SP2, Two of them have the
> same problem the other one works fine... the 2 PC's with the problem specs
> are totaly different one is a laptop and the other is an Media Center PC
> (From HP) they both are running Norton AntiVirus 2004 and Norton Internet
> Security 2004
>
> By the way Symantec has already released an update for NAV and NIS so that
> they can work on the Security Center that comes with SP2. (Now they work fine
> in Security Center)
> I have updated them and the problem is still there with explorer.exe
>
>
> Marko Espinoza
> -SELMAR Solutions Aruba

[marko-espinoza]

Read this: http://forums.divx.com/viewtopic.php?topic=60522&forum=9

[Tom Gilbert]

Thanks for all the responses, i thought i was going to have to reformat and
reinstall, saved myself a lot of time and effort by following this fix from
the below forum post

Simple fix is -
Run Regedt
HKEY_CLASSES_ROOT
*
shellex
ContextMenuHandlers

Right click on the DivX entry there (was the third one down for me) and
Delete it, then your problem will be sloved

"marko-espinoza" wrote:

> Read this: http://forums.divx.com/viewtopic.php?topic=60522&forum=9

[madcow9597]

Are you using an Nvidia card? If so disable nvidia help service. It
worked for me. If not then I have no idea unless i had more info



"Tom Gilbert" <Tom > wrote in message >...
> I have exactly the same problem, and i thought i was the only one. Nice to
> know that i have done nothing wrong. Its a very odd problem, even if the
> icon is moved into another directory on the computer the problem still
> occurs. My code is slightly different, being the instruction "0xx00f2415b"
> referenced memory at "0x00000000". The memory could not be "written", and
> then explorer crashes and starts again. I really do hope that someone can
> shed some light on this.
>
> "marko-espinoza" wrote:
>
> > Since I install Windows XP SP2 everytime I right click something (file, icon
> > on desktop and startmenu) and press de DEL (Delete) key i get expore.exe -
> > Aplication Error The instruction at 0x022e415b reference memory at
> > 0x000000000 the memory could not be written. I removed SP2 and the problem
> > went away.. install it back the problem came back..
> >
> > What could be wrong I have updated 3 PC's with SP2, Two of them have the
> > same problem the other one works fine... the 2 PC's with the problem specs
> > are totaly different one is a laptop and the other is an Media Center PC
> > (From HP) they both are running Norton AntiVirus 2004 and Norton Internet
> > Security 2004
> >
> > By the way Symantec has already released an update for NAV and NIS so that
> > they can work on the Security Center that comes with SP2. (Now they work fine
> > in Security Center)
> > I have updated them and the problem is still there with explorer.exe
> >
> >
> > Marko Espinoza
> > -SELMAR Solutions Aruba