View Full Version : SP2 install error
Siles
August 15th 04, 02:41 AM
Trying to install SP2 (RTM) from both the autoupdate and the IT site
(266meg) over RC2 2149. Constantly receive error message "Setup could not
verify the integrity of the file Update.inf. Make sure the Cryptographic
service is running on this computer." Cryptographic service is running. I
have followed Kelly's procedure to delete Catroot2 folder and have also
emptied it. Same problem in regular mode and safe mode. Any suggestions
welcome
TIA
Rock
August 15th 04, 02:55 AM
Siles wrote:
> Trying to install SP2 (RTM) from both the autoupdate and the IT site
> (266meg) over RC2 2149. Constantly receive error message "Setup could not
> verify the integrity of the file Update.inf. Make sure the Cryptographic
> service is running on this computer." Cryptographic service is running. I
> have followed Kelly's procedure to delete Catroot2 folder and have also
> emptied it. Same problem in regular mode and safe mode. Any suggestions
> welcome
> TIA
>
>
See if this link helps:
You cannot install some updates or programs
http://support.microsoft.com/?id=822798
Jupiter Jones [MVP]
August 15th 04, 03:52 AM
Try this:
http://www3.telus.net/dandemar/updatinf.htm
Even though Microsoft does require it, I suggest you uninstall RC-2
before installing SP-2.
See FAQ #2 & #4 on this link:
http://www3.telus.net/dandemar/xpsp2.htm
Also see the Service Pack Installation Checklist:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Siles" > wrote in message
...
> Trying to install SP2 (RTM) from both the autoupdate and the IT site
> (266meg) over RC2 2149. Constantly receive error message "Setup
> could not verify the integrity of the file Update.inf. Make sure the
> Cryptographic service is running on this computer." Cryptographic
> service is running. I have followed Kelly's procedure to delete
> Catroot2 folder and have also emptied it. Same problem in regular
> mode and safe mode. Any suggestions welcome
> TIA
>
Siles
August 15th 04, 05:16 AM
Tried that. No joy
Thanks
"Rock" > wrote in message
...
> Siles wrote:
>
>> Trying to install SP2 (RTM) from both the autoupdate and the IT site
>> (266meg) over RC2 2149. Constantly receive error message "Setup could not
>> verify the integrity of the file Update.inf. Make sure the Cryptographic
>> service is running on this computer." Cryptographic service is running. I
>> have followed Kelly's procedure to delete Catroot2 folder and have also
>> emptied it. Same problem in regular mode and safe mode. Any suggestions
>> welcome
>> TIA
>
> See if this link helps:
>
> You cannot install some updates or programs
> http://support.microsoft.com/?id=822798
>
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