Windows Installer Problems

[Michael Forey]

I installed MS office XP on machine with Windows ME. It
ran fine. Upgraded machince to XP. XP machine has 2
users. Now everytime I ran on office program, I get the
Windows Installer pop saying the feature you are trying
to use is on CD-ROM.. Insert the Microft Office XP disk
and click ok. When disk is inserted program runs. Usure
why I have to have CD-ROM in to run office. Also it
cannot find the start up document template (regardless of
program). Tried to reinstall program setup.exe from CD-
ROM and get windows intaller pop up "the patch package
could not be opened...". I tried using repair via the
add / remove programs with the same error. I tried
disabling windows installer via regedit. Any ideas???
This is home computer.

Thanks

[Will Denny]

Hi

Disabling Windows Installer is not the way to go. Never use the =
Registry to disable anything. Start>Run - then type in "services.msc" - =
without the quotes. Scroll down to Windows Installer and start it, if =
you haven't deleted through the Registry. The Windows Installer service =
is there for a purpose - to install & uninstall programs. If that =
doesn't work look for the .MSI file on the XP Office CD and try again. =
The Windows Installer service must be running though.

Will

"Michael Forey" > wrote in message =
...
> I installed MS office XP on machine with Windows ME. It=20
> ran fine. Upgraded machince to XP. XP machine has 2=20
> users. Now everytime I ran on office program, I get the=20
> Windows Installer pop saying the feature you are trying=20
> to use is on CD-ROM.. Insert the Microft Office XP disk=20
> and click ok. When disk is inserted program runs. Usure=20
> why I have to have CD-ROM in to run office. Also it=20
> cannot find the start up document template (regardless of=20
> program). Tried to reinstall program setup.exe from CD-
> ROM and get windows intaller pop up "the patch package=20
> could not be opened...". I tried using repair via the=20
> add / remove programs with the same error. I tried=20
> disabling windows installer via regedit. Any ideas???=20
> This is home computer.
>=20
> Thanks


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[Lester Stiefel]

Try This:

Do a complete uninstall of Office XP. Then run a
Registry checker/cleaner. Then restart. Next Re-install
Office XP. Some Applications installations do vary from
WinME to Win XP and some components will get traded from one
Windows version to another. Run the reg cleaner/checker
again afterwards. Then try to use. Good Luck.

Michael Forey wrote:
> I installed MS office XP on machine with Windows ME. It
> ran fine. Upgraded machince to XP. XP machine has 2
> users. Now everytime I ran on office program, I get the
> Windows Installer pop saying the feature you are trying
> to use is on CD-ROM.. Insert the Microft Office XP disk
> and click ok. When disk is inserted program runs. Usure
> why I have to have CD-ROM in to run office. Also it
> cannot find the start up document template (regardless of
> program). Tried to reinstall program setup.exe from CD-
> ROM and get windows intaller pop up "the patch package
> could not be opened...". I tried using repair via the
> add / remove programs with the same error. I tried
> disabling windows installer via regedit. Any ideas???
> This is home computer.
>
> Thanks

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