cdrom and cdrw burner won't work

[robnoel]

i cannot get my cdrom or cdrw burner to be recognized
officially on my pc.
it says;
Windows successfully loaded the device driver
for this hardware but cannot find the hardware device.
(Code 41)
it recognizes the device when i boot up,it's in the
device manager,but with a yellow explanation mark next to
it.
It's plugged in all the way,nothings faulty about
it.why does it do this?
any ideas for resolution????
i've checked and it works with win2000.it's supposed to
work with xp as well.i get lights on it,but i can't see
it under the "My Computer" icon.help.......

[Jason Tsang]

Goto http://aumha.org/win5/a/xpcd.php#problems
See the second "problem" (read the caveats)
Run the provided registry patch

That should fix your problem (basically, a filter driver is missing or
non-operational, the registry patch will delete the filter drivers
references for your cdrom(s))


Basically, the reg file from above carries out the steps displayed at this
website


CD-ROM Drive or DVD-ROM Drive Missing After You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;320553

CD-ROM Access Is Missing and Messages Cite Error Code 31, Code 32, Code 19,
or Code 39 After You Remove Easy CD Creator in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;314060





--
Jason Tsang - Microsoft MVP

Find out about the MS MVP Program -
http://mvp.support.microsoft.com/default.aspx

"robnoel" > wrote in message
...
> i cannot get my cdrom or cdrw burner to be recognized
> officially on my pc.
> it says;
> Windows successfully loaded the device driver
> for this hardware but cannot find the hardware device.
> (Code 41)
> it recognizes the device when i boot up,it's in the
> device manager,but with a yellow explanation mark next to
> it.
> It's plugged in all the way,nothings faulty about
> it.why does it do this?
> any ideas for resolution????
> i've checked and it works with win2000.it's supposed to
> work with xp as well.i get lights on it,but i can't see
> it under the "My Computer" icon.help.......