sp2 stops my computer from booting

[don]

my computer will no longer boot now that sp2 is
installed. it makes it to the windows screen and turns
itself off

[root]

"don" > wrote in message
...
> my computer will no longer boot now that sp2 is
> installed. it makes it to the windows screen and turns
> itself off

Describe "turns itself off". How many times have you tried?

[r]

One more down ... Millions to go ...





"don" wrote:

> my computer will no longer boot now that sp2 is
> installed. it makes it to the windows screen and turns
> itself off
>

[Chad Harris]

Don--

1) Try to use the F8 key to boot to the Windows Advanced Options Menu and
start in Safe Mode. From there try System Restore.

2) If that won't work, then try F8 to the WAOM and try Last Known Good
Configuration.

3) If that won't work try a repair install.

If there's no possible way to use SR, I'd boot from your XP CD and do a
repair/upgrade install. I think its your best bet. Once you recover, you
may want to reinstall SP2 again. You'll need to F2 to the bios, to change
your boot order to make sure that the CD-ROM is ahead of the hard drive and
the "A" drive.

Here are instructions and screen shots: (You'll see the XP install screens
with the product key, but this will substitute the files you need to
repair). I think this is much better for you than a "parallel" install to
another folder or drive because you will get all your settings back and your
data, and you won't have the time consuming chore of retrieving them and
possibly having to reload your applications

See:

How to Perform a Windows XP Repair Install

http://www.michaelstevenstech.com/XPrepairinstall.htm

How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;[LN];Q315341

A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315222&Product=winxp

How to start your computer by using the Last Known Good Configuration
feature in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;307852&Product=winxp

hth,

Chad Harris



"don" > wrote in message
...
my computer will no longer boot now that sp2 is
installed. it makes it to the windows screen and turns
itself off

[root]

Before all that make sure you tried to boot at least 5 times. It'll often
self repair.

"Chad Harris" > wrote in message
...
> Don--
>
> 1) Try to use the F8 key to boot to the Windows Advanced Options Menu and
> start in Safe Mode. From there try System Restore.
>
> 2) If that won't work, then try F8 to the WAOM and try Last Known Good
> Configuration.
>
> 3) If that won't work try a repair install.
>
> If there's no possible way to use SR, I'd boot from your XP CD and do a
> repair/upgrade install. I think its your best bet. Once you recover, you
> may want to reinstall SP2 again. You'll need to F2 to the bios, to change
> your boot order to make sure that the CD-ROM is ahead of the hard drive
and
> the "A" drive.
>
> Here are instructions and screen shots: (You'll see the XP install screens
> with the product key, but this will substitute the files you need to
> repair). I think this is much better for you than a "parallel" install to
> another folder or drive because you will get all your settings back and
your
> data, and you won't have the time consuming chore of retrieving them and
> possibly having to reload your applications
>
> See:
>
> How to Perform a Windows XP Repair Install
>
> http://www.michaelstevenstech.com/XPrepairinstall.htm
>
> How to perform an in-place upgrade (reinstallation) of Windows XP
> http://support.microsoft.com/default.aspx?scid=kb;[LN];Q315341
>
> A description of the Safe Mode Boot options in Windows XP
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;315222&Product=winxp
>
> How to start your computer by using the Last Known Good Configuration
> feature in Windows XP
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;307852&Product=winxp
>
> hth,
>
> Chad Harris
>
>
>
> "don" > wrote in message
> ...
> my computer will no longer boot now that sp2 is
> installed. it makes it to the windows screen and turns
> itself off
>
>

[RonK]

Recover your computer to a bootable state and remove Windows XP SP2
To recover your computer to a bootable state and remove Windows XP SP2,
follow these steps:

1. Start your computer by using the Windows XP
Recovery Console or by using the Microsoft Windows Preinstallation
Environment (WinPE), depending on your situation. To start your computer by
using the Recovery Console, follow these steps:

a. Insert the original
release version of the Microsoft Windows XP CD in your computer's CD drive
or DVD drive, and then restart your computer.

Note Your computer must be configured to start from the CD drive or DVD
drive. For more information about how to do this, see your computer's
documentation or contact your computer manufacturer.

b. When the "Press any key
to boot from CD" message appears, press a key to start your computer from
the Windows XP CD.

c. When the "Welcome to
Setup" screen is displayed, press R to start the Recovery Console.

d. When you are prompted,
type the number that corresponds to the installation of Windows that you
want to access from the Recovery Console, and then press ENTER. For example,
if you have one installation of Windows on your computer, type 1, and then
press ENTER.

e. When you are prompted,
type the Administrator password, and then press ENTER.

2. At the command prompt in Recovery Console,
type the following lines. Press ENTER after each line.

cd $NtServicePackUninstall$\Spuninst
batch spuninst.txt
exit

3. Remove the Windows XP CD from your computer's
CD drive or DVD drive, and then restart your computer.

4. Run the Windows XP SP2 Removal Wizard to
remove Windows XP SP2. To do this:

. Click Start, click Run, type cmd, and then click OK.

a. At the command prompt, type the following lines. Press ENTER after each
line.

cd %Windir%\$NtServicePackUninstall$\Spuninst
spuninst.exe

b. Follow the instructions to remove Windows XP SP2.

"don" > wrote in message
...
> my computer will no longer boot now that sp2 is
> installed. it makes it to the windows screen and turns
> itself off

[Cari \(MS MVP\)]

Does the blue "crawler" freeze at the Windows logo screen? If yes and you
know you have a P4 Prescott or Extreme Edition CPU, go into the BIOS and
disable the L1/L2 cache (yes, performance will be terrible) restart and you
will get into XP.

Go to the Control Panel, Add/Remove Programs and uninstall SP2. The issue
is under investigation.

It the first two lines do not describe your problem accurately, follow the
other posters' advice.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com


"don" > wrote in message
...
> my computer will no longer boot now that sp2 is
> installed. it makes it to the windows screen and turns
> itself off

[root]

"Cari (MS MVP)" > wrote in message
...
> Does the blue "crawler" freeze at the Windows logo screen? If yes and you
> know you have a P4 Prescott or Extreme Edition CPU, go into the BIOS and
> disable the L1/L2 cache (yes, performance will be terrible) restart and
you
> will get into XP.
>
> Go to the Control Panel, Add/Remove Programs and uninstall SP2. The issue
> is under investigation.

PROVIDE A CITATION for that claim.

[Cari \(MS MVP\)]

Which claim? That it is under investigation? Yes, I passed the issue to
Microsoft on 8/13/04 myself.

No, I'm NOT sending you copies of my personal email so that you can verify
it. Just live with the fact and read a few postings from the afflicted.
Just because your SP2 install(s) is fine doesn't mean everyone else's is.
Three out of four of my PCs are fine. But one has a Prescott and most
definitely is NOT.

Go out, buy yourself a Prescott CPU on an i865/i875 motherboard and you can
play with it yourself ALL night. Do have fun, won't you.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com



"root" > wrote in message
...
>
> "Cari (MS MVP)" > wrote in message
> ...
>> Does the blue "crawler" freeze at the Windows logo screen? If yes and
>> you
>> know you have a P4 Prescott or Extreme Edition CPU, go into the BIOS and
>> disable the L1/L2 cache (yes, performance will be terrible) restart and
> you
>> will get into XP.
>>
>> Go to the Control Panel, Add/Remove Programs and uninstall SP2. The
>> issue
>> is under investigation.
>
> PROVIDE A CITATION for that claim.
>
>

[Jim Byrd]

Hi Don - How to use the Automatic Recovery feature to recover your computer
if the Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/default.aspx?kbid=875355&product=windowsxpsp2kb


This article discusses how to use the Automatic Recovery feature to restore
your computer to its previous configuration if the installation of Microsoft
Windows XP Service Pack 2 (SP2) is not completed successfully and you cannot
start your computer. Follow these steps if your computer does not start
correctly after you try to upgrade your computer from Windows XP to Windows
XP SP2. This article also discusses how to collect information about the
Windows XP SP2 installation and about your computer to help troubleshoot
issue. The Windows XP SP2 Setup logs, the System Information tool, and the
event logs contain information that can help a Microsoft Product Support
Services professional who may be working with you to diagnose the issue.


--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In ,
don > typed:
> my computer will no longer boot now that sp2 is
> installed. it makes it to the windows screen and turns
> itself off

[Jim Byrd]

http://forum.aumha.org/viewtopic.php?t=7447

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In ,
root > typed:
> "Cari (MS MVP)" > wrote in message
> ...
>> Does the blue "crawler" freeze at the Windows logo screen? If yes
>> and you know you have a P4 Prescott or Extreme Edition CPU, go into
>> the BIOS and disable the L1/L2 cache (yes, performance will be
>> terrible) restart and you will get into XP.
>>
>> Go to the Control Panel, Add/Remove Programs and uninstall SP2. The
>> issue is under investigation.
>
> PROVIDE A CITATION for that claim.

[root]

"Cari (MS MVP)" > wrote in message
...
> Which claim? That it is under investigation? Yes, I passed the issue to
> Microsoft on 8/13/04 myself.
>
> No, I'm NOT sending you copies of my personal email so that you can verify
> it. Just live with the fact and read a few postings from the afflicted.
> Just because your SP2 install(s) is fine doesn't mean everyone else's is.
> Three out of four of my PCs are fine. But one has a Prescott and most
> definitely is NOT.

OK, so it's an unreported nor previously discussed here in detail claim.

> Go out, buy yourself a Prescott CPU on an i865/i875 motherboard and you
can
> play with it yourself ALL night. Do have fun, won't you.
> --
> Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
> www.coribright.com
>
>
>
> "root" > wrote in message
> ...
> >
> > "Cari (MS MVP)" > wrote in message
> > ...
> >> Does the blue "crawler" freeze at the Windows logo screen? If yes and
> >> you
> >> know you have a P4 Prescott or Extreme Edition CPU, go into the BIOS
and
> >> disable the L1/L2 cache (yes, performance will be terrible) restart and
> > you
> >> will get into XP.
> >>
> >> Go to the Control Panel, Add/Remove Programs and uninstall SP2. The
> >> issue
> >> is under investigation.
> >
> > PROVIDE A CITATION for that claim.
> >
> >
>
>

[Jim Byrd]

Hi Don - How to use the Automatic Recovery feature to recover your computer
if the Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/default.aspx?kbid=875355&product=windowsxpsp2kb


This article discusses how to use the Automatic Recovery feature to restore
your computer to its previous configuration if the installation of Microsoft
Windows XP Service Pack 2 (SP2) is not completed successfully and you cannot
start your computer. Follow these steps if your computer does not start
correctly after you try to upgrade your computer from Windows XP to Windows
XP SP2. This article also discusses how to collect information about the
Windows XP SP2 installation and about your computer to help troubleshoot
issue. The Windows XP SP2 Setup logs, the System Information tool, and the
event logs contain information that can help a Microsoft Product Support
Services professional who may be working with you to diagnose the issue.



--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In ,
don > typed:
> my computer will no longer boot now that sp2 is
> installed. it makes it to the windows screen and turns
> itself off

[root]

"Jim Byrd" > wrote in message
...
> http://forum.aumha.org/viewtopic.php?t=7447

OK, this one is about Prescotts and older unfixed(non-Prescott ready) mobo
BIOSs. The thread concludes flash the latest mobo BIOS for Prescott
compatibility and SP2 works fine.

DDDUUUHHH!!!

> In ,
> root > typed:
> > "Cari (MS MVP)" > wrote in message
> > ...
> >> Does the blue "crawler" freeze at the Windows logo screen? If yes
> >> and you know you have a P4 Prescott or Extreme Edition CPU, go into
> >> the BIOS and disable the L1/L2 cache (yes, performance will be
> >> terrible) restart and you will get into XP.
> >>
> >> Go to the Control Panel, Add/Remove Programs and uninstall SP2. The
> >> issue is under investigation.
> >
> > PROVIDE A CITATION for that claim.

[Jim Byrd]

Well, a little more than that, I think. MS has been informed of the issue
and is currently working on it, as posted there.

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In ,
root > typed:
> "Jim Byrd" > wrote in message
> ...
>> http://forum.aumha.org/viewtopic.php?t=7447
>
> OK, this one is about Prescotts and older unfixed(non-Prescott
> ready) mobo BIOSs. The thread concludes flash the latest mobo BIOS
> for Prescott compatibility and SP2 works fine.
>
> DDDUUUHHH!!!
>
>> In ,
>> root > typed:
>>> "Cari (MS MVP)" > wrote in message
>>> ...
>>>> Does the blue "crawler" freeze at the Windows logo screen? If yes
>>>> and you know you have a P4 Prescott or Extreme Edition CPU, go into
>>>> the BIOS and disable the L1/L2 cache (yes, performance will be
>>>> terrible) restart and you will get into XP.
>>>>
>>>> Go to the Control Panel, Add/Remove Programs and uninstall SP2.
>>>> The issue is under investigation.
>>>
>>> PROVIDE A CITATION for that claim.

[Jim Byrd]

Just an Addendum - Courtesy of Cari, I've just added a list of boards that
as of this time are known to show the problem to the post here:
http://forum.aumha.org/viewtopic.php?t=7447

--
Please respond in the same thread.
Regards, Jim Byrd, MS-MVP



In ,
Jim Byrd > typed:
> Well, a little more than that, I think. MS has been informed of the
> issue and is currently working on it, as posted there.
>
>
> In ,
> root > typed:
>> "Jim Byrd" > wrote in message
>> ...
>>> http://forum.aumha.org/viewtopic.php?t=7447
>>
>> OK, this one is about Prescotts and older unfixed(non-Prescott
>> ready) mobo BIOSs. The thread concludes flash the latest mobo BIOS
>> for Prescott compatibility and SP2 works fine.
>>
>> DDDUUUHHH!!!
>>
>>> In ,
>>> root > typed:
>>>> "Cari (MS MVP)" > wrote in message
>>>> ...
>>>>> Does the blue "crawler" freeze at the Windows logo screen? If yes
>>>>> and you know you have a P4 Prescott or Extreme Edition CPU, go
>>>>> into the BIOS and disable the L1/L2 cache (yes, performance will
>>>>> be terrible) restart and you will get into XP.
>>>>>
>>>>> Go to the Control Panel, Add/Remove Programs and uninstall SP2.
>>>>> The issue is under investigation.
>>>>
>>>> PROVIDE A CITATION for that claim.

[root]

"Jim Byrd" > wrote in message
...
> Well, a little more than that, I think. MS has been informed of the issue
> and is currently working on it, as posted there.

Nope, last post(8/21/04) in that forum thread:
"NOW..
goto mainboard manufacturers website and update
the mainboard BIOS to latest one (Prescott users)

Then you can re-enable the L1/L2 processor/mainboard(?) caching,
and install SP2 properly.
(that is.. if mainboard people updated their BIOS code)

NT Canuck"

I traced the citations there back to grc.techtalk and it's all a tempest in
a teapot that is fixed by the appropriate/latest mobo BIOS which everyone
should already have had, right?

So what does MS need to work on?

> In ,
> root > typed:
> > "Jim Byrd" > wrote in message
> > ...
> >> http://forum.aumha.org/viewtopic.php?t=7447
> >
> > OK, this one is about Prescotts and older unfixed(non-Prescott
> > ready) mobo BIOSs. The thread concludes flash the latest mobo BIOS
> > for Prescott compatibility and SP2 works fine.
> >
> > DDDUUUHHH!!!
> >
> >> In ,
> >> root > typed:
> >>> "Cari (MS MVP)" > wrote in message
> >>> ...
> >>>> Does the blue "crawler" freeze at the Windows logo screen? If yes
> >>>> and you know you have a P4 Prescott or Extreme Edition CPU, go into
> >>>> the BIOS and disable the L1/L2 cache (yes, performance will be
> >>>> terrible) restart and you will get into XP.
> >>>>
> >>>> Go to the Control Panel, Add/Remove Programs and uninstall SP2.
> >>>> The issue is under investigation.
> >>>
> >>> PROVIDE A CITATION for that claim.
>

[root]

"Jim Byrd" > wrote in message
...
> Just an Addendum - Courtesy of Cari, I've just added a list of boards that
> as of this time are known to show the problem to the post here:
> http://forum.aumha.org/viewtopic.php?t=7447

The list shows no mobo BIOS version which means it's totally MEANINGLESS as
the problem has already been isolated to a mobo BIOS that is NOT Prescott
ready. And in the threads I've cited the latest Prescott ready mobo BIOSs
fix the issue!

> In ,
> Jim Byrd > typed:
> > Well, a little more than that, I think. MS has been informed of the
> > issue and is currently working on it, as posted there.
> >
> >
> > In ,
> > root > typed:
> >> "Jim Byrd" > wrote in message
> >> ...
> >>> http://forum.aumha.org/viewtopic.php?t=7447
> >>
> >> OK, this one is about Prescotts and older unfixed(non-Prescott
> >> ready) mobo BIOSs. The thread concludes flash the latest mobo BIOS
> >> for Prescott compatibility and SP2 works fine.
> >>
> >> DDDUUUHHH!!!
> >>
> >>> In ,
> >>> root > typed:
> >>>> "Cari (MS MVP)" > wrote in message
> >>>> ...
> >>>>> Does the blue "crawler" freeze at the Windows logo screen? If yes
> >>>>> and you know you have a P4 Prescott or Extreme Edition CPU, go
> >>>>> into the BIOS and disable the L1/L2 cache (yes, performance will
> >>>>> be terrible) restart and you will get into XP.
> >>>>>
> >>>>> Go to the Control Panel, Add/Remove Programs and uninstall SP2.
> >>>>> The issue is under investigation.
> >>>>
> >>>> PROVIDE A CITATION for that claim.
>

[Cari \(MS MVP\)]

All the mobos posted HAVE the latest available BIOS. But thanks for the
reminder. It was so sweet of you.

Did you not think that was the FIRST thing I did after installing the board
and POSTing? I see that, perhaps because I am female, you do not rate my
hardware skills very highly. Not all PC builders are male. Not all are
as dumb as you seem to think.

Please provide a list of motherboards with the i865/i875 chipset where a
Prescott is known to work with SP2. I will go and buy it today.
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

"root" > wrote in message
...

>
> I traced the citations there back to grc.techtalk and it's all a tempest
> in
> a teapot that is fixed by the appropriate/latest mobo BIOS which everyone
> should already have had, right?
>
> So what does MS need to work on?
>

[root]

"Cari (MS MVP)" > wrote in message
...
> All the mobos posted HAVE the latest available BIOS. But thanks for the
> reminder. It was so sweet of you.

Including the latest available beta BIOS?

> Did you not think that was the FIRST thing I did after installing the
board
> and POSTing? I see that, perhaps because I am female, you do not rate my
> hardware skills very highly. Not all PC builders are male. Not all are
> as dumb as you seem to think.

Well then WHY do those forum threads that you or somebody posted(you were in
those threads) end with a declaration that flashing the latest mobo BIOS
fixed the issue at least for the case of the MSI mobo???

> Please provide a list of motherboards with the i865/i875 chipset where a
> Prescott is known to work with SP2. I will go and buy it today.

That forum thread SAYS the MSI with the latest BIOS works fine. Do you
challenge that?

> "root" > wrote in message
> ...
>
> >
> > I traced the citations there back to grc.techtalk and it's all a tempest
> > in
> > a teapot that is fixed by the appropriate/latest mobo BIOS which
everyone
> > should already have had, right?
> >
> > So what does MS need to work on?
> >
>
>

[Alex Nichol]

Cari (MS MVP) wrote:

>Does the blue "crawler" freeze at the Windows logo screen? If yes and you
>know you have a P4 Prescott or Extreme Edition CPU, go into the BIOS and
>disable the L1/L2 cache (yes, performance will be terrible) restart and you
>will get into XP.
>
>Go to the Control Panel, Add/Remove Programs and uninstall SP2. The issue
>is under investigation.

As a thought, this sounds to me like trouble with the new DEP Data
execution protection. But I don't know of a way to turn that right off

--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)