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mark
August 23rd 04, 11:59 AM
After installing the support pack 2 for windows xp, when
i go to turn off my computer it takes about 5 min. from
the moment that i click turn off computer, to the moment
that the desk top goes grey and i can click turn off for
the second time.

Anyone else get this problem ??

Vikas Ahuja [MSFT]
August 23rd 04, 07:53 PM
few other users have reported similar problem but on boot up time. The
following links may help you:
Another user has posted a suggestion for similar problem.
http://communities2.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.windowsxp.general&mid=a85a140b-ffab-47f0-aeee-

9462d52db73c&sloc=en-us

Another post suggests that do a defrag and disk clean up. Here are quick
links for these
Description of the Disk Cleanup Tool in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;310312&Product=winxp

How to Perform Disk Error Checking in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;315265&Product=winxp

HOW TO: Analyze and Defragment a Disk in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;305781&Product=winxp

How to troubleshoot by using the System Configuration utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform a clean boot in Windows XP
http://support.microsoft.com/?id=310353


"mark" wrote:

> After installing the support pack 2 for windows xp, when
> i go to turn off my computer it takes about 5 min. from
> the moment that i click turn off computer, to the moment
> that the desk top goes grey and i can click turn off for
> the second time.
>
> Anyone else get this problem ??
>

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