Internet Explorer disconnects every single time

[JakeB]

Hello,
Has anyone experienced & resolved the following problem:

I just purchased a new Compaq Presario R3000 with Windows XP Professional
and a high-speed T1 internet. Every time I go online, Internet Explorer
disconnects after a short time - from 5 to 15 minutes. When this happens I
see a "Can't Find Server" page. When I try going online using my old
computer (with Windows 98) using the same T1 line, the connection works fine.

Just to give you some background.... I purchased a new Dell computer last
month (also with Windows XP) and had exactly the same problem. My ISP
suggested that I had a virus or spyware. So, I thoroughly scanned my
computer using the latest Norton Anti-virus, plus Spybot, Adaware, Spysweeper
etc. No viruses found. Then I spent two weeks of "Dell tech support hell"
troubleshooting with no success. Frustrated, I returned the Dell computer.

Now I have this new Compaq & the same problem. I've thoroughly scanned the
Compaq for viruses, worms, and spyware. My computer is clean. I've also run
the following troubleshooting suggestions: uninstalled & reinstalled
windows, internet explorer & the drivers; restored the computer to an earlier
date; and in Power Management (for my Ethernet modem) unchecked "Allow
computer to turn off device to save power". My modem and cable are both fine.

After having the same problem with 2 computers, I can only conclude that
there is some conflict with Windows XP & the high speed internet connection.
Any advice would be greatly appreciated.

Thanks.
Jake B.