SP2 Firewall question [Archive]

Colleen Gayle Lane

August 26th 04, 03:26 PM

Well, I could, but I would really prefer to figure this out.

"Phil" > wrote in message
...
> If your network is protected by a hardware firewall then just turn the xp
> firewall off.
>
> "Colleen Gayle Lane" > wrote in message
>
>> Good morning.
>> I installed XP SP2 yesterday and everything ran well. Didn't have any
>> problems with programs that I use. However, last night the backup
>> from our server failed because the server could not connect to my pc.
>> This was because of the SP2 Firewall. However, I had ticked that the
>> firewall was supposed to display a notification when the firewall
>> blocks a program, but it didn't. If it had I could have told it to
>> allow the connection. We use Arcserve to perform the backup every
>> night. Has anyone else had a similar problem?
>> Thanks.
>
>

Phil

August 26th 04, 03:43 PM

You probably have to open the ports in the firewall that your backup program
uses. I would imagine they would have that info on their website, or in the
help file, or they could provide it to you in email. Or a program like
TCPView will tell you what's running and on what ports.
To open the ports in the firewall, goto control panel, windows firewall,
exceptions tab.

"Colleen Gayle Lane" > wrote in message

> Well, I could, but I would really prefer to figure this out.
>
> "Phil" > wrote in message
> ...
>> If your network is protected by a hardware firewall then just turn
>> the xp firewall off.
>>
>> "Colleen Gayle Lane" > wrote in message
>>
>>> Good morning.
>>> I installed XP SP2 yesterday and everything ran well. Didn't have
>>> any problems with programs that I use. However, last night the
>>> backup from our server failed because the server could not connect
>>> to my pc. This was because of the SP2 Firewall. However, I had
>>> ticked that the firewall was supposed to display a notification
>>> when the firewall blocks a program, but it didn't. If it had I
>>> could have told it to allow the connection. We use Arcserve to
>>> perform the backup every night. Has anyone else had a similar
>>> problem? Thanks.

Manimal

August 26th 04, 03:47 PM

But if you are protected by a hardware firewall then the windows firewall is
superfluous surely??

"Colleen Gayle Lane" wrote:

> Well, I could, but I would really prefer to figure this out.
>
> "Phil" > wrote in message
> ...
> > If your network is protected by a hardware firewall then just turn the xp
> > firewall off.
> >
> > "Colleen Gayle Lane" > wrote in message
> >
> >> Good morning.
> >> I installed XP SP2 yesterday and everything ran well. Didn't have any
> >> problems with programs that I use. However, last night the backup
> >> from our server failed because the server could not connect to my pc.
> >> This was because of the SP2 Firewall. However, I had ticked that the
> >> firewall was supposed to display a notification when the firewall
> >> blocks a program, but it didn't. If it had I could have told it to
> >> allow the connection. We use Arcserve to perform the backup every
> >> night. Has anyone else had a similar problem?
> >> Thanks.
> >
> >
>
>
>

Colleen Gayle Lane

August 26th 04, 03:54 PM

Actually found this at microsoft.com:

http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2

I'll try enabling the ports they mention for Arcserve.

"Phil" > wrote in message
...
> You probably have to open the ports in the firewall that your backup
> program uses. I would imagine they would have that info on their website,
> or in the help file, or they could provide it to you in email. Or a
> program like TCPView will tell you what's running and on what ports.
> To open the ports in the firewall, goto control panel, windows firewall,
> exceptions tab.
>
> "Colleen Gayle Lane" > wrote in message
>
>> Well, I could, but I would really prefer to figure this out.
>>
>> "Phil" > wrote in message
>> ...
>>> If your network is protected by a hardware firewall then just turn
>>> the xp firewall off.
>>>
>>> "Colleen Gayle Lane" > wrote in message
>>>
>>>> Good morning.
>>>> I installed XP SP2 yesterday and everything ran well. Didn't have
>>>> any problems with programs that I use. However, last night the
>>>> backup from our server failed because the server could not connect
>>>> to my pc. This was because of the SP2 Firewall. However, I had
>>>> ticked that the firewall was supposed to display a notification
>>>> when the firewall blocks a program, but it didn't. If it had I
>>>> could have told it to allow the connection. We use Arcserve to
>>>> perform the backup every night. Has anyone else had a similar
>>>> problem? Thanks.
>
>

Colleen Gayle Lane

August 26th 04, 04:04 PM

I'm sure it is, but that doesn't answer why the firewall isn't informing me
of the attempt to connect.

"Manimal" > wrote in message
...
> But if you are protected by a hardware firewall then the windows firewall
> is
> superfluous surely??
>
> "Colleen Gayle Lane" wrote:
>
>> Well, I could, but I would really prefer to figure this out.
>>
>> "Phil" > wrote in message
>> ...
>> > If your network is protected by a hardware firewall then just turn the
>> > xp
>> > firewall off.
>> >
>> > "Colleen Gayle Lane" > wrote in message
>> >
>> >> Good morning.
>> >> I installed XP SP2 yesterday and everything ran well. Didn't have any
>> >> problems with programs that I use. However, last night the backup
>> >> from our server failed because the server could not connect to my pc.
>> >> This was because of the SP2 Firewall. However, I had ticked that the
>> >> firewall was supposed to display a notification when the firewall
>> >> blocks a program, but it didn't. If it had I could have told it to
>> >> allow the connection. We use Arcserve to perform the backup every
>> >> night. Has anyone else had a similar problem?
>> >> Thanks.
>> >
>> >
>>
>>
>>

Trevor OE News

August 26th 04, 04:12 PM

Even if you are behind a network firewall, there are still reasons to want
the windows firewall on. Protection from other pc's on the LAN is one
reason. Also, you may have a laptop that you travel with, in which case the
network firewall only protects you while you're on the LAN.

-Trevor

"Manimal" > wrote in message
...
> But if you are protected by a hardware firewall then the windows firewall
> is
> superfluous surely??
>
> "Colleen Gayle Lane" wrote:
>
>> Well, I could, but I would really prefer to figure this out.
>>
>> "Phil" > wrote in message
>> ...
>> > If your network is protected by a hardware firewall then just turn the
>> > xp
>> > firewall off.
>> >
>> > "Colleen Gayle Lane" > wrote in message
>> >
>> >> Good morning.
>> >> I installed XP SP2 yesterday and everything ran well. Didn't have any
>> >> problems with programs that I use. However, last night the backup
>> >> from our server failed because the server could not connect to my pc.
>> >> This was because of the SP2 Firewall. However, I had ticked that the
>> >> firewall was supposed to display a notification when the firewall
>> >> blocks a program, but it didn't. If it had I could have told it to
>> >> allow the connection. We use Arcserve to perform the backup every
>> >> night. Has anyone else had a similar problem?
>> >> Thanks.
>> >
>> >
>>
>>
>>

Phil

August 26th 04, 04:34 PM

Ya, there you go. I actually had that link, but forgot to post it. Should
fix you up.

"Colleen Gayle Lane" > wrote in message

> Actually found this at microsoft.com:
>
> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>
> I'll try enabling the ports they mention for Arcserve.
>
> "Phil" > wrote in message
> ...
>> You probably have to open the ports in the firewall that your backup
>> program uses. I would imagine they would have that info on their
>> website, or in the help file, or they could provide it to you in
>> email. Or a program like TCPView will tell you what's running and on
>> what ports. To open the ports in the firewall, goto control panel,
>> windows
>> firewall, exceptions tab.
>>
>> "Colleen Gayle Lane" > wrote in message
>>
>>> Well, I could, but I would really prefer to figure this out.
>>>
>>> "Phil" > wrote in message
>>> ...
>>>> If your network is protected by a hardware firewall then just turn
>>>> the xp firewall off.
>>>>
>>>> "Colleen Gayle Lane" > wrote in message
>>>>
>>>>> Good morning.
>>>>> I installed XP SP2 yesterday and everything ran well. Didn't have
>>>>> any problems with programs that I use. However, last night the
>>>>> backup from our server failed because the server could not connect
>>>>> to my pc. This was because of the SP2 Firewall. However, I had
>>>>> ticked that the firewall was supposed to display a notification
>>>>> when the firewall blocks a program, but it didn't. If it had I
>>>>> could have told it to allow the connection. We use Arcserve to
>>>>> perform the backup every night. Has anyone else had a similar
>>>>> problem? Thanks.

Colleen Gayle Lane

August 26th 04, 04:52 PM

Worked perfectly. I opened the ports they suggest. I'd still like to know
why the sp2 firewall didn't inform me of the attempt to connect last night
though.

"Phil" > wrote in message
...
> Ya, there you go. I actually had that link, but forgot to post it. Should
> fix you up.
>
> "Colleen Gayle Lane" > wrote in message
>
>> Actually found this at microsoft.com:
>>
>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>
>> I'll try enabling the ports they mention for Arcserve.
>>
>> "Phil" > wrote in message
>> ...
>>> You probably have to open the ports in the firewall that your backup
>>> program uses. I would imagine they would have that info on their
>>> website, or in the help file, or they could provide it to you in
>>> email. Or a program like TCPView will tell you what's running and on
>>> what ports. To open the ports in the firewall, goto control panel,
>>> windows
>>> firewall, exceptions tab.
>>>
>>> "Colleen Gayle Lane" > wrote in message
>>>
>>>> Well, I could, but I would really prefer to figure this out.
>>>>
>>>> "Phil" > wrote in message
>>>> ...
>>>>> If your network is protected by a hardware firewall then just turn
>>>>> the xp firewall off.
>>>>>
>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>
>>>>>> Good morning.
>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't have
>>>>>> any problems with programs that I use. However, last night the
>>>>>> backup from our server failed because the server could not connect
>>>>>> to my pc. This was because of the SP2 Firewall. However, I had
>>>>>> ticked that the firewall was supposed to display a notification
>>>>>> when the firewall blocks a program, but it didn't. If it had I
>>>>>> could have told it to allow the connection. We use Arcserve to
>>>>>> perform the backup every night. Has anyone else had a similar
>>>>>> problem? Thanks.
>
>

Phil

August 26th 04, 06:20 PM

That I'm not sure of. Is the notification just a pop-up that dissapears
after a certain amount of time, maybe? (i don't use the xp firewall).

"Colleen Gayle Lane" > wrote in message

> Worked perfectly. I opened the ports they suggest. I'd still like
> to know why the sp2 firewall didn't inform me of the attempt to
> connect last night though.
>
> "Phil" > wrote in message
> ...
>> Ya, there you go. I actually had that link, but forgot to post it.
>> Should fix you up.
>>
>> "Colleen Gayle Lane" > wrote in message
>>
>>> Actually found this at microsoft.com:
>>>
>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>
>>> I'll try enabling the ports they mention for Arcserve.
>>>
>>> "Phil" > wrote in message
>>> ...
>>>> You probably have to open the ports in the firewall that your
>>>> backup program uses. I would imagine they would have that info on
>>>> their website, or in the help file, or they could provide it to
>>>> you in email. Or a program like TCPView will tell you what's
>>>> running and on what ports. To open the ports in the firewall, goto
>>>> control panel, windows
>>>> firewall, exceptions tab.
>>>>
>>>> "Colleen Gayle Lane" > wrote in message
>>>>
>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>
>>>>> "Phil" > wrote in message
>>>>> ...
>>>>>> If your network is protected by a hardware firewall then just
>>>>>> turn the xp firewall off.
>>>>>>
>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>
>>>>>>> Good morning.
>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>> have any problems with programs that I use. However, last
>>>>>>> night the backup from our server failed because the server
>>>>>>> could not connect to my pc. This was because of the SP2
>>>>>>> Firewall. However, I had ticked that the firewall was supposed
>>>>>>> to display a notification when the firewall blocks a program,
>>>>>>> but it didn't. If it had I could have told it to allow the
>>>>>>> connection. We use Arcserve to perform the backup every night.
>>>>>>> Has anyone else had a similar problem? Thanks.

Colleen Gayle Lane

August 26th 04, 07:40 PM

I thought that too. Because I am logged out and in bed at home while the
back is running so I wouldn't have noticed a notification. So I tried
another backup right away this morning to see if I would get a notification
and I didn't. Maybe you only get notifications if something from outside of
the network tries to connect.

"Phil" > wrote in message
...
> That I'm not sure of. Is the notification just a pop-up that dissapears
> after a certain amount of time, maybe? (i don't use the xp firewall).
>
> "Colleen Gayle Lane" > wrote in message
>
>> Worked perfectly. I opened the ports they suggest. I'd still like
>> to know why the sp2 firewall didn't inform me of the attempt to
>> connect last night though.
>>
>> "Phil" > wrote in message
>> ...
>>> Ya, there you go. I actually had that link, but forgot to post it.
>>> Should fix you up.
>>>
>>> "Colleen Gayle Lane" > wrote in message
>>>
>>>> Actually found this at microsoft.com:
>>>>
>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>
>>>> I'll try enabling the ports they mention for Arcserve.
>>>>
>>>> "Phil" > wrote in message
>>>> ...
>>>>> You probably have to open the ports in the firewall that your
>>>>> backup program uses. I would imagine they would have that info on
>>>>> their website, or in the help file, or they could provide it to
>>>>> you in email. Or a program like TCPView will tell you what's
>>>>> running and on what ports. To open the ports in the firewall, goto
>>>>> control panel, windows
>>>>> firewall, exceptions tab.
>>>>>
>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>
>>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>>
>>>>>> "Phil" > wrote in message
>>>>>> ...
>>>>>>> If your network is protected by a hardware firewall then just
>>>>>>> turn the xp firewall off.
>>>>>>>
>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>
>>>>>>>> Good morning.
>>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>>> have any problems with programs that I use. However, last
>>>>>>>> night the backup from our server failed because the server
>>>>>>>> could not connect to my pc. This was because of the SP2
>>>>>>>> Firewall. However, I had ticked that the firewall was supposed
>>>>>>>> to display a notification when the firewall blocks a program,
>>>>>>>> but it didn't. If it had I could have told it to allow the
>>>>>>>> connection. We use Arcserve to perform the backup every night.
>>>>>>>> Has anyone else had a similar problem? Thanks.
>
>

Phil

August 26th 04, 08:02 PM

Ya, that could be. Or could just be that the notification doesn't work all
that good. XP's firewall has never been "feature rich".

"Colleen Gayle Lane" > wrote in message

> I thought that too. Because I am logged out and in bed at home while
> the back is running so I wouldn't have noticed a notification. So I
> tried another backup right away this morning to see if I would get a
> notification and I didn't. Maybe you only get notifications if
> something from outside of the network tries to connect.
>
> "Phil" > wrote in message
> ...
>> That I'm not sure of. Is the notification just a pop-up that
>> dissapears after a certain amount of time, maybe? (i don't use the
>> xp firewall). "Colleen Gayle Lane" > wrote in
>> message
>>
>>> Worked perfectly. I opened the ports they suggest. I'd still like
>>> to know why the sp2 firewall didn't inform me of the attempt to
>>> connect last night though.
>>>
>>> "Phil" > wrote in message
>>> ...
>>>> Ya, there you go. I actually had that link, but forgot to post it.
>>>> Should fix you up.
>>>>
>>>> "Colleen Gayle Lane" > wrote in message
>>>>
>>>>> Actually found this at microsoft.com:
>>>>>
>>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>>
>>>>> I'll try enabling the ports they mention for Arcserve.
>>>>>
>>>>> "Phil" > wrote in message
>>>>> ...
>>>>>> You probably have to open the ports in the firewall that your
>>>>>> backup program uses. I would imagine they would have that info on
>>>>>> their website, or in the help file, or they could provide it to
>>>>>> you in email. Or a program like TCPView will tell you what's
>>>>>> running and on what ports. To open the ports in the firewall,
>>>>>> goto control panel, windows
>>>>>> firewall, exceptions tab.
>>>>>>
>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>
>>>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>>>
>>>>>>> "Phil" > wrote in message
>>>>>>> ...
>>>>>>>> If your network is protected by a hardware firewall then just
>>>>>>>> turn the xp firewall off.
>>>>>>>>
>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>
>>>>>>>>> Good morning.
>>>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>>>> have any problems with programs that I use. However, last
>>>>>>>>> night the backup from our server failed because the server
>>>>>>>>> could not connect to my pc. This was because of the SP2
>>>>>>>>> Firewall. However, I had ticked that the firewall was
>>>>>>>>> supposed to display a notification when the firewall blocks a
>>>>>>>>> program, but it didn't. If it had I could have told it to
>>>>>>>>> allow the connection. We use Arcserve to perform the backup
>>>>>>>>> every night. Has anyone else had a similar problem? Thanks.

Colleen Gayle Lane

August 26th 04, 08:07 PM

I did get one other notification about my Logitech mouse software so I do
know that it works at least.

"Phil" > wrote in message
...
> Ya, that could be. Or could just be that the notification doesn't work all
> that good. XP's firewall has never been "feature rich".
>
> "Colleen Gayle Lane" > wrote in message
>
>> I thought that too. Because I am logged out and in bed at home while
>> the back is running so I wouldn't have noticed a notification. So I
>> tried another backup right away this morning to see if I would get a
>> notification and I didn't. Maybe you only get notifications if
>> something from outside of the network tries to connect.
>>
>> "Phil" > wrote in message
>> ...
>>> That I'm not sure of. Is the notification just a pop-up that
>>> dissapears after a certain amount of time, maybe? (i don't use the
>>> xp firewall). "Colleen Gayle Lane" > wrote in
>>> message
>>>
>>>> Worked perfectly. I opened the ports they suggest. I'd still like
>>>> to know why the sp2 firewall didn't inform me of the attempt to
>>>> connect last night though.
>>>>
>>>> "Phil" > wrote in message
>>>> ...
>>>>> Ya, there you go. I actually had that link, but forgot to post it.
>>>>> Should fix you up.
>>>>>
>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>
>>>>>> Actually found this at microsoft.com:
>>>>>>
>>>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>>>
>>>>>> I'll try enabling the ports they mention for Arcserve.
>>>>>>
>>>>>> "Phil" > wrote in message
>>>>>> ...
>>>>>>> You probably have to open the ports in the firewall that your
>>>>>>> backup program uses. I would imagine they would have that info on
>>>>>>> their website, or in the help file, or they could provide it to
>>>>>>> you in email. Or a program like TCPView will tell you what's
>>>>>>> running and on what ports. To open the ports in the firewall,
>>>>>>> goto control panel, windows
>>>>>>> firewall, exceptions tab.
>>>>>>>
>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>
>>>>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>>>>
>>>>>>>> "Phil" > wrote in message
>>>>>>>> ...
>>>>>>>>> If your network is protected by a hardware firewall then just
>>>>>>>>> turn the xp firewall off.
>>>>>>>>>
>>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>>
>>>>>>>>>> Good morning.
>>>>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>>>>> have any problems with programs that I use. However, last
>>>>>>>>>> night the backup from our server failed because the server
>>>>>>>>>> could not connect to my pc. This was because of the SP2
>>>>>>>>>> Firewall. However, I had ticked that the firewall was
>>>>>>>>>> supposed to display a notification when the firewall blocks a
>>>>>>>>>> program, but it didn't. If it had I could have told it to
>>>>>>>>>> allow the connection. We use Arcserve to perform the backup
>>>>>>>>>> every night. Has anyone else had a similar problem? Thanks.
>
>

Colleen Gayle Lane

August 26th 04, 08:09 PM

And I guess that's proof that it works pretty good since it was something
that our network firewall hadn't ever caught.

"Colleen Gayle Lane" > wrote in message
...
>I did get one other notification about my Logitech mouse software so I do
>know that it works at least.
>
> "Phil" > wrote in message
> ...
>> Ya, that could be. Or could just be that the notification doesn't work
>> all that good. XP's firewall has never been "feature rich".
>>
>> "Colleen Gayle Lane" > wrote in message
>>
>>> I thought that too. Because I am logged out and in bed at home while
>>> the back is running so I wouldn't have noticed a notification. So I
>>> tried another backup right away this morning to see if I would get a
>>> notification and I didn't. Maybe you only get notifications if
>>> something from outside of the network tries to connect.
>>>
>>> "Phil" > wrote in message
>>> ...
>>>> That I'm not sure of. Is the notification just a pop-up that
>>>> dissapears after a certain amount of time, maybe? (i don't use the
>>>> xp firewall). "Colleen Gayle Lane" > wrote in
>>>> message
>>>>
>>>>> Worked perfectly. I opened the ports they suggest. I'd still like
>>>>> to know why the sp2 firewall didn't inform me of the attempt to
>>>>> connect last night though.
>>>>>
>>>>> "Phil" > wrote in message
>>>>> ...
>>>>>> Ya, there you go. I actually had that link, but forgot to post it.
>>>>>> Should fix you up.
>>>>>>
>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>
>>>>>>> Actually found this at microsoft.com:
>>>>>>>
>>>>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>>>>
>>>>>>> I'll try enabling the ports they mention for Arcserve.
>>>>>>>
>>>>>>> "Phil" > wrote in message
>>>>>>> ...
>>>>>>>> You probably have to open the ports in the firewall that your
>>>>>>>> backup program uses. I would imagine they would have that info on
>>>>>>>> their website, or in the help file, or they could provide it to
>>>>>>>> you in email. Or a program like TCPView will tell you what's
>>>>>>>> running and on what ports. To open the ports in the firewall,
>>>>>>>> goto control panel, windows
>>>>>>>> firewall, exceptions tab.
>>>>>>>>
>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>
>>>>>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>>>>>
>>>>>>>>> "Phil" > wrote in message
>>>>>>>>> ...
>>>>>>>>>> If your network is protected by a hardware firewall then just
>>>>>>>>>> turn the xp firewall off.
>>>>>>>>>>
>>>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>>>
>>>>>>>>>>> Good morning.
>>>>>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>>>>>> have any problems with programs that I use. However, last
>>>>>>>>>>> night the backup from our server failed because the server
>>>>>>>>>>> could not connect to my pc. This was because of the SP2
>>>>>>>>>>> Firewall. However, I had ticked that the firewall was
>>>>>>>>>>> supposed to display a notification when the firewall blocks a
>>>>>>>>>>> program, but it didn't. If it had I could have told it to
>>>>>>>>>>> allow the connection. We use Arcserve to perform the backup
>>>>>>>>>>> every night. Has anyone else had a similar problem? Thanks.
>>
>>
>
>

Phil

August 26th 04, 08:28 PM

Hmmm....... I really don't have an answer for you. I have no idea why it
didn't warn you, sorry.

"Colleen Gayle Lane" > wrote in message

> And I guess that's proof that it works pretty good since it was
> something that our network firewall hadn't ever caught.
>
> "Colleen Gayle Lane" > wrote in message
> ...
>> I did get one other notification about my Logitech mouse software so
>> I do know that it works at least.
>>
>> "Phil" > wrote in message
>> ...
>>> Ya, that could be. Or could just be that the notification doesn't
>>> work all that good. XP's firewall has never been "feature rich".
>>>
>>> "Colleen Gayle Lane" > wrote in message
>>>
>>>> I thought that too. Because I am logged out and in bed at home
>>>> while the back is running so I wouldn't have noticed a
>>>> notification. So I tried another backup right away this morning
>>>> to see if I would get a notification and I didn't. Maybe you only
>>>> get notifications if something from outside of the network tries
>>>> to connect. "Phil" > wrote in message
>>>> ...
>>>>> That I'm not sure of. Is the notification just a pop-up that
>>>>> dissapears after a certain amount of time, maybe? (i don't use the
>>>>> xp firewall). "Colleen Gayle Lane" > wrote
>>>>> in message
>>>>>
>>>>>> Worked perfectly. I opened the ports they suggest. I'd still
>>>>>> like to know why the sp2 firewall didn't inform me of the
>>>>>> attempt to connect last night though.
>>>>>>
>>>>>> "Phil" > wrote in message
>>>>>> ...
>>>>>>> Ya, there you go. I actually had that link, but forgot to post
>>>>>>> it. Should fix you up.
>>>>>>>
>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>
>>>>>>>> Actually found this at microsoft.com:
>>>>>>>>
>>>>>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>>>>>
>>>>>>>> I'll try enabling the ports they mention for Arcserve.
>>>>>>>>
>>>>>>>> "Phil" > wrote in message
>>>>>>>> ...
>>>>>>>>> You probably have to open the ports in the firewall that your
>>>>>>>>> backup program uses. I would imagine they would have that
>>>>>>>>> info on their website, or in the help file, or they could
>>>>>>>>> provide it to you in email. Or a program like TCPView will
>>>>>>>>> tell you what's running and on what ports. To open the ports
>>>>>>>>> in the firewall, goto control panel, windows
>>>>>>>>> firewall, exceptions tab.
>>>>>>>>>
>>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>>
>>>>>>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>>>>>>
>>>>>>>>>> "Phil" > wrote in message
>>>>>>>>>> ...
>>>>>>>>>>> If your network is protected by a hardware firewall then
>>>>>>>>>>> just turn the xp firewall off.
>>>>>>>>>>>
>>>>>>>>>>> "Colleen Gayle Lane" > wrote in
>>>>>>>>>>> message
>>>>>>>>>>>> Good morning.
>>>>>>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>>>>>>> have any problems with programs that I use. However, last night
>>>>>>>>>>>> the backup from our server failed
>>>>>>>>>>>> because the server could not connect to my pc. This was
>>>>>>>>>>>> because of the SP2 Firewall. However, I had ticked that
>>>>>>>>>>>> the firewall was supposed to display a notification when
>>>>>>>>>>>> the firewall blocks a program, but it didn't. If it had I
>>>>>>>>>>>> could have told it to allow the connection. We use
>>>>>>>>>>>> Arcserve to perform the backup every night. Has anyone
>>>>>>>>>>>> else had a similar problem? Thanks.

Colleen Gayle Lane

August 26th 04, 08:39 PM

No problem. Thanks for your help.

"Phil" > wrote in message
...
> Hmmm....... I really don't have an answer for you. I have no idea why it
> didn't warn you, sorry.
>
> "Colleen Gayle Lane" > wrote in message
>
>> And I guess that's proof that it works pretty good since it was
>> something that our network firewall hadn't ever caught.
>>
>> "Colleen Gayle Lane" > wrote in message
>> ...
>>> I did get one other notification about my Logitech mouse software so
>>> I do know that it works at least.
>>>
>>> "Phil" > wrote in message
>>> ...
>>>> Ya, that could be. Or could just be that the notification doesn't
>>>> work all that good. XP's firewall has never been "feature rich".
>>>>
>>>> "Colleen Gayle Lane" > wrote in message
>>>>
>>>>> I thought that too. Because I am logged out and in bed at home
>>>>> while the back is running so I wouldn't have noticed a
>>>>> notification. So I tried another backup right away this morning
>>>>> to see if I would get a notification and I didn't. Maybe you only
>>>>> get notifications if something from outside of the network tries
>>>>> to connect. "Phil" > wrote in message
>>>>> ...
>>>>>> That I'm not sure of. Is the notification just a pop-up that
>>>>>> dissapears after a certain amount of time, maybe? (i don't use the
>>>>>> xp firewall). "Colleen Gayle Lane" > wrote
>>>>>> in message
>>>>>>
>>>>>>> Worked perfectly. I opened the ports they suggest. I'd still
>>>>>>> like to know why the sp2 firewall didn't inform me of the
>>>>>>> attempt to connect last night though.
>>>>>>>
>>>>>>> "Phil" > wrote in message
>>>>>>> ...
>>>>>>>> Ya, there you go. I actually had that link, but forgot to post
>>>>>>>> it. Should fix you up.
>>>>>>>>
>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>
>>>>>>>>> Actually found this at microsoft.com:
>>>>>>>>>
>>>>>>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>>>>>>
>>>>>>>>> I'll try enabling the ports they mention for Arcserve.
>>>>>>>>>
>>>>>>>>> "Phil" > wrote in message
>>>>>>>>> ...
>>>>>>>>>> You probably have to open the ports in the firewall that your
>>>>>>>>>> backup program uses. I would imagine they would have that
>>>>>>>>>> info on their website, or in the help file, or they could
>>>>>>>>>> provide it to you in email. Or a program like TCPView will
>>>>>>>>>> tell you what's running and on what ports. To open the ports
>>>>>>>>>> in the firewall, goto control panel, windows
>>>>>>>>>> firewall, exceptions tab.
>>>>>>>>>>
>>>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>>>
>>>>>>>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>>>>>>>
>>>>>>>>>>> "Phil" > wrote in message
>>>>>>>>>>> ...
>>>>>>>>>>>> If your network is protected by a hardware firewall then
>>>>>>>>>>>> just turn the xp firewall off.
>>>>>>>>>>>>
>>>>>>>>>>>> "Colleen Gayle Lane" > wrote in
>>>>>>>>>>>> message
>>>>>>>>>>>>> Good morning.
>>>>>>>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>>>>>>>> have any problems with programs that I use. However, last
>>>>>>>>>>>>> night the backup from our server failed
>>>>>>>>>>>>> because the server could not connect to my pc. This was
>>>>>>>>>>>>> because of the SP2 Firewall. However, I had ticked that
>>>>>>>>>>>>> the firewall was supposed to display a notification when
>>>>>>>>>>>>> the firewall blocks a program, but it didn't. If it had I
>>>>>>>>>>>>> could have told it to allow the connection. We use
>>>>>>>>>>>>> Arcserve to perform the backup every night. Has anyone
>>>>>>>>>>>>> else had a similar problem? Thanks.
>
>

Phil

August 26th 04, 10:00 PM

You're welcome.

"Colleen Gayle Lane" > wrote in message

> No problem. Thanks for your help.
>
> "Phil" > wrote in message
> ...
>> Hmmm....... I really don't have an answer for you. I have no idea
>> why it didn't warn you, sorry.
>>
>> "Colleen Gayle Lane" > wrote in message
>>
>>> And I guess that's proof that it works pretty good since it was
>>> something that our network firewall hadn't ever caught.
>>>
>>> "Colleen Gayle Lane" > wrote in message
>>> ...
>>>> I did get one other notification about my Logitech mouse software
>>>> so I do know that it works at least.
>>>>
>>>> "Phil" > wrote in message
>>>> ...
>>>>> Ya, that could be. Or could just be that the notification doesn't
>>>>> work all that good. XP's firewall has never been "feature rich".
>>>>>
>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>
>>>>>> I thought that too. Because I am logged out and in bed at home
>>>>>> while the back is running so I wouldn't have noticed a
>>>>>> notification. So I tried another backup right away this morning
>>>>>> to see if I would get a notification and I didn't. Maybe you
>>>>>> only get notifications if something from outside of the network
>>>>>> tries to connect. "Phil" > wrote in
>>>>>> message ...
>>>>>>> That I'm not sure of. Is the notification just a pop-up that
>>>>>>> dissapears after a certain amount of time, maybe? (i don't use
>>>>>>> the xp firewall). "Colleen Gayle Lane" >
>>>>>>> wrote in message
>>>>>>>
>>>>>>>> Worked perfectly. I opened the ports they suggest. I'd still
>>>>>>>> like to know why the sp2 firewall didn't inform me of the
>>>>>>>> attempt to connect last night though.
>>>>>>>>
>>>>>>>> "Phil" > wrote in message
>>>>>>>> ...
>>>>>>>>> Ya, there you go. I actually had that link, but forgot to post
>>>>>>>>> it. Should fix you up.
>>>>>>>>>
>>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>>
>>>>>>>>>> Actually found this at microsoft.com:
>>>>>>>>>>
>>>>>>>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>>>>>>>
>>>>>>>>>> I'll try enabling the ports they mention for Arcserve.
>>>>>>>>>>
>>>>>>>>>> "Phil" > wrote in message
>>>>>>>>>> ...
>>>>>>>>>>> You probably have to open the ports in the firewall that
>>>>>>>>>>> your backup program uses. I would imagine they would have
>>>>>>>>>>> that info on their website, or in the help file, or they
>>>>>>>>>>> could provide it to you in email. Or a program like TCPView
>>>>>>>>>>> will tell you what's running and on what ports. To open the
>>>>>>>>>>> ports in the firewall, goto control panel, windows
>>>>>>>>>>> firewall, exceptions tab.
>>>>>>>>>>>
>>>>>>>>>>> "Colleen Gayle Lane" > wrote in
>>>>>>>>>>> message
>>>>>>>>>>>> Well, I could, but I would really prefer to figure this
>>>>>>>>>>>> out. "Phil" > wrote in message
>>>>>>>>>>>> ...
>>>>>>>>>>>>> If your network is protected by a hardware firewall then
>>>>>>>>>>>>> just turn the xp firewall off.
>>>>>>>>>>>>>
>>>>>>>>>>>>> "Colleen Gayle Lane" > wrote in
>>>>>>>>>>>>> message
>>>>>>>>>>>>>> Good morning.
>>>>>>>>>>>>>> I installed XP SP2 yesterday and everything ran well.
>>>>>>>>>>>>>> Didn't have any problems with programs that I use.
>>>>>>>>>>>>>> However, last night the backup from our server failed
>>>>>>>>>>>>>> because the server could not connect to my pc. This was
>>>>>>>>>>>>>> because of the SP2 Firewall. However, I had ticked that
>>>>>>>>>>>>>> the firewall was supposed to display a notification when
>>>>>>>>>>>>>> the firewall blocks a program, but it didn't. If it had I
>>>>>>>>>>>>>> could have told it to allow the connection. We use
>>>>>>>>>>>>>> Arcserve to perform the backup every night. Has anyone
>>>>>>>>>>>>>> else had a similar problem? Thanks.

Alex Nichol

August 27th 04, 12:56 PM

Colleen Gayle Lane wrote:

>I installed XP SP2 yesterday and everything ran well. Didn't have any
>problems with programs that I use. However, last night the backup from our
>server failed because the server could not connect to my pc. This was
>because of the SP2 Firewall

You will need to go to Control Panel - Windows firewall and on the
exceptions page Add and browse to the backup program you use. Also the
download may be initiated by the other end sending a request to a
specific port rather than the program. In that case you would need to
find which it uses and add that port too

--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)

John G. Ata

September 5th 04, 04:30 AM

Hi Colleen,

I think you only get notification when the program is added to the
Exceptions list. If it already exists and is unchecked, you won't be
warned. If you delete it from the list, you should be warned the next
time...

--John

"Colleen Gayle Lane" > wrote in message
...
>I thought that too. Because I am logged out and in bed at home while the
>back is running so I wouldn't have noticed a notification. So I tried
>another backup right away this morning to see if I would get a notification
>and I didn't. Maybe you only get notifications if something from outside
>of the network tries to connect.
>
> "Phil" > wrote in message
> ...
>> That I'm not sure of. Is the notification just a pop-up that dissapears
>> after a certain amount of time, maybe? (i don't use the xp firewall).
>>
>> "Colleen Gayle Lane" > wrote in message
>>
>>> Worked perfectly. I opened the ports they suggest. I'd still like
>>> to know why the sp2 firewall didn't inform me of the attempt to
>>> connect last night though.
>>>
>>> "Phil" > wrote in message
>>> ...
>>>> Ya, there you go. I actually had that link, but forgot to post it.
>>>> Should fix you up.
>>>>
>>>> "Colleen Gayle Lane" > wrote in message
>>>>
>>>>> Actually found this at microsoft.com:
>>>>>
>>>>> http://support.microsoft.com/default.aspx?kbid=842242&product=windowsxpsp2
>>>>>
>>>>> I'll try enabling the ports they mention for Arcserve.
>>>>>
>>>>> "Phil" > wrote in message
>>>>> ...
>>>>>> You probably have to open the ports in the firewall that your
>>>>>> backup program uses. I would imagine they would have that info on
>>>>>> their website, or in the help file, or they could provide it to
>>>>>> you in email. Or a program like TCPView will tell you what's
>>>>>> running and on what ports. To open the ports in the firewall, goto
>>>>>> control panel, windows
>>>>>> firewall, exceptions tab.
>>>>>>
>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>
>>>>>>> Well, I could, but I would really prefer to figure this out.
>>>>>>>
>>>>>>> "Phil" > wrote in message
>>>>>>> ...
>>>>>>>> If your network is protected by a hardware firewall then just
>>>>>>>> turn the xp firewall off.
>>>>>>>>
>>>>>>>> "Colleen Gayle Lane" > wrote in message
>>>>>>>>
>>>>>>>>> Good morning.
>>>>>>>>> I installed XP SP2 yesterday and everything ran well. Didn't
>>>>>>>>> have any problems with programs that I use. However, last
>>>>>>>>> night the backup from our server failed because the server
>>>>>>>>> could not connect to my pc. This was because of the SP2
>>>>>>>>> Firewall. However, I had ticked that the firewall was supposed
>>>>>>>>> to display a notification when the firewall blocks a program,
>>>>>>>>> but it didn't. If it had I could have told it to allow the
>>>>>>>>> connection. We use Arcserve to perform the backup every night.
>>>>>>>>> Has anyone else had a similar problem? Thanks.
>>
>>
>
>