I cant get my printer to print from any windows programs, dos prompt only

[Josh Klug]

I have an old Okidata Microline 390 that will not print
from windows. It will print if I use the dos prompt. I've
tried everything in the trouble shooter, and on Oki's
website to fix it, but nothing seems to work. any
suggestions?

[Cari \(MS-MVP\)]

Uninstall your printer completely as per
http://www.coribright.com/windows/Article%20One.htm

Since this printer has the drivers included with XP, after the reboot, use
the Add Printer Wizard to install the printer.
http://support.microsoft.com/default.aspx?scid=kb;en-us;293380
--
Cari (MS-MVP Printing, Imaging & Hardware)
www.coribright.com

"Josh Klug" > wrote in message
...
>I have an old Okidata Microline 390 that will not print
> from windows. It will print if I use the dos prompt. I've
> tried everything in the trouble shooter, and on Oki's
> website to fix it, but nothing seems to work. any
> suggestions?