BSOD

[Bill H.]

This windows XP home keeps crashing with a stop error that references a
file, ndis.sys. I think that's a networking file, so I removed F&PS and
windows client, reinstalled, and still get the same error.

It also has an ATI graphics card that seems to keep losing the settings I
give it. the computer almost always restarts in 640 x 480 and something
like 16 colors.

What do to now?


--
Bill

[Lance]

Others have had luck updating the drivers for their network card. Your
ATI card probably needs updating too.

Download the latest drivers from the manufacturer and see if that helps.

Lance
*****

Bill H. said the following on 8/31/2004 10:42 PM:
> This windows XP home keeps crashing with a stop error that references a
> file, ndis.sys. I think that's a networking file, so I removed F&PS and
> windows client, reinstalled, and still get the same error.
>
> It also has an ATI graphics card that seems to keep losing the settings I
> give it. the computer almost always restarts in 640 x 480 and something
> like 16 colors.
>
> What do to now?
>
>

[Ken Wickes [MSFT]]

Updating network card drivers is good advice. You are right that ndis.sys
is a networking file, and it interacts very closely with the network card
drivers.

It's fairly removed from things like F&PS.

--

Ken Wickes [MSFT]
This posting is provided "AS IS" with no warranties, and confers no rights.


"Lance" > wrote in message
...
> Others have had luck updating the drivers for their network card. Your
> ATI card probably needs updating too.
>
> Download the latest drivers from the manufacturer and see if that helps.
>
> Lance
> *****
>
> Bill H. said the following on 8/31/2004 10:42 PM:
> > This windows XP home keeps crashing with a stop error that references a
> > file, ndis.sys. I think that's a networking file, so I removed F&PS and
> > windows client, reinstalled, and still get the same error.
> >
> > It also has an ATI graphics card that seems to keep losing the settings
I
> > give it. the computer almost always restarts in 640 x 480 and something
> > like 16 colors.
> >
> > What do to now?
> >
> >

[Bill H.]

updated to lasted video drivers from DELL for this card, factory-installed
by dell.

Also dl'ed latest drivers for at least one of the networking devices, a USB
nic. I'm not sure about another that's listed but I can't physically find.

"Lance" > wrote in message
...
> Others have had luck updating the drivers for their network card. Your
> ATI card probably needs updating too.
>
> Download the latest drivers from the manufacturer and see if that helps.
>
> Lance
> *****
>
> Bill H. said the following on 8/31/2004 10:42 PM:
> > This windows XP home keeps crashing with a stop error that references a
> > file, ndis.sys. I think that's a networking file, so I removed F&PS and
> > windows client, reinstalled, and still get the same error.
> >
> > It also has an ATI graphics card that seems to keep losing the settings
I
> > give it. the computer almost always restarts in 640 x 480 and something
> > like 16 colors.
> >
> > What do to now?
> >
> >

[Bill H.]

But now that I think about it, isn't ndis.sys a Windows system file?

How can that be "reinstalled"?

"Lance" > wrote in message
...
> Others have had luck updating the drivers for their network card. Your
> ATI card probably needs updating too.
>
> Download the latest drivers from the manufacturer and see if that helps.
>
> Lance
> *****
>
> Bill H. said the following on 8/31/2004 10:42 PM:
> > This windows XP home keeps crashing with a stop error that references a
> > file, ndis.sys. I think that's a networking file, so I removed F&PS and
> > windows client, reinstalled, and still get the same error.
> >
> > It also has an ATI graphics card that seems to keep losing the settings
I
> > give it. the computer almost always restarts in 640 x 480 and something
> > like 16 colors.
> >
> > What do to now?
> >
> >