SP2

[Baci]

Tried to install service pack 2 via download and CD, it keeps hanging on
backing system registery,shut off Spam blocker and Norton AV, also ran Spybot
and Adware,still no luck Any answers?

[Greg R]

On Tue, 7 Sep 2004 05:55:04 -0700, "Baci"
> wrote:

>Tried to install service pack 2 via download and CD, it keeps hanging on
>backing system registery,shut off Spam blocker and Norton AV, also ran Spybot
>and Adware,still no luck Any answers?
You need to stop all of norton stuff in services.msc
No need to disable just stop them.
Also stop your firewall as well.
Make sure you disconnected from the internet as well.

Greg R
http://www.angelfire.com/in4/computertips/

[Baci]

Thanks Greg R I will try it this evening

"Greg R" wrote:

> On Tue, 7 Sep 2004 05:55:04 -0700, "Baci"
> > wrote:
>
> >Tried to install service pack 2 via download and CD, it keeps hanging on
> >backing system registery,shut off Spam blocker and Norton AV, also ran Spybot
> >and Adware,still no luck Any answers?
> You need to stop all of norton stuff in services.msc
> No need to disable just stop them.
> Also stop your firewall as well.
> Make sure you disconnected from the internet as well.
>
> Greg R
> http://www.angelfire.com/in4/computertips/
>

[Baci]

I tried your suggestions, couldn't find uninstaller in Services.msc, it
appears the backup of the registry went a little further than previously but
it still locked up

"Greg R" wrote:

> On Tue, 7 Sep 2004 05:55:04 -0700, "Baci"
> > wrote:
>
> >Tried to install service pack 2 via download and CD, it keeps hanging on
> >backing system registery,shut off Spam blocker and Norton AV, also ran Spybot
> >and Adware,still no luck Any answers?
> You need to stop all of norton stuff in services.msc
> No need to disable just stop them.
> Also stop your firewall as well.
> Make sure you disconnected from the internet as well.
>
> Greg R
> http://www.angelfire.com/in4/computertips/
>

[Greg R]

On Wed, 8 Sep 2004 05:31:23 -0700, "Baci"
> wrote:

>I tried your suggestions, couldn't find uninstaller in Services.msc, it
>appears the backup of the registry went a little further than previously but
>it still locked up
>

>>

Make sure you are disconnect from the internet.

You don't uninstall or disable the services. You stop them.
Double click on one ot the norton service. On the general tab. You
will see a stop button. Press it. Then click ok. Now do that for
all other Norton services and your firewall if you have one. Now
install xp sp2.

Xp sp2 Security Center may not recognized that Norton is installed or
not know it status. It also, may not recognize your firewall. You
may have a third party firewall like zone alarm. Just disable it in
the notification in the security center control panel.


Greg R

[Torgeir Bakken \(MVP\)]

Baci wrote:

> I tried your suggestions, couldn't find uninstaller in Services.msc, it
> appears the backup of the registry went a little further than previously
Hi

Some log files you can check for any clues or error messages:

%windir%\Svcpack.log
%windir%\setupapi.log

(%windir% is typically C:\Windows)


I would guess it is a permission issue on one or more registry keys.

You will most likely need to enable Verbose logging to see what keys
have a problem.

More about this under the "Access denied" section here:

http://www.michna.com/kb/WxSP2.htm#Cannot_install_Service_Pack_2


--
torgeir, Microsoft MVP Scripting and WMI, Porsgrunn Norway
Administration scripting examples and an ONLINE version of
the 1328 page Scripting Guide:
http://www.microsoft.com/technet/scriptcenter/default.mspx

[Baci]

Ok it worked up and running with SP2 Thanks

"Greg R" wrote:

> On Wed, 8 Sep 2004 05:31:23 -0700, "Baci"
> > wrote:
>
> >I tried your suggestions, couldn't find uninstaller in Services.msc, it
> >appears the backup of the registry went a little further than previously but
> >it still locked up
> >
>
> >>
>
> Make sure you are disconnect from the internet.
>
> You don't uninstall or disable the services. You stop them.
> Double click on one ot the norton service. On the general tab. You
> will see a stop button. Press it. Then click ok. Now do that for
> all other Norton services and your firewall if you have one. Now
> install xp sp2.
>
> Xp sp2 Security Center may not recognized that Norton is installed or
> not know it status. It also, may not recognize your firewall. You
> may have a third party firewall like zone alarm. Just disable it in
> the notification in the security center control panel.
>
>
> Greg R
>