Can't Access FTP Site After Install SP2

[Jim Ransford]

Before I installed SP2, I was able to upload and download
files through FTP in Windows Explorer using my client's IP
address.

Now I receive the message, "Can't Open FTP Folder. Make
sure you have permissions. The operation timed out."

I have permissions. In fact, I can access the site on
another computer running Windows 2000 Pro. What must I do
in SP2 to be able to use FTP?

Jim

[Robert L [MS-MVP]]

quoted from http://www.ChicagoTech.net
XP SP2 enables firewall by default

To help protect XP computer against viruses or security threats, XP SP2
enables firewall by default. If you experience some issues after installing
XP SP2, you may want to adjust firewall settings.


--
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Don't send e-mail or reply to me except you need consulting services.
Posting on MS newsgroup will benefit all readers and you may get more help.

Robert Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN, Anti-Virus, Tips & Troubleshooting on
http://www.ChicagoTech.net
This posting is provided "AS IS" with no warranties.

"Jim Ransford" > wrote in message
...
> Before I installed SP2, I was able to upload and download
> files through FTP in Windows Explorer using my client's IP
> address.
>
> Now I receive the message, "Can't Open FTP Folder. Make
> sure you have permissions. The operation timed out."
>
> I have permissions. In fact, I can access the site on
> another computer running Windows 2000 Pro. What must I do
> in SP2 to be able to use FTP?
>
> Jim

Oh geez, no kidding! I turned off the firewall and still
got the same result. Cannot access that IP address with
FTP. Now what?

Jim
>-----Original Message-----
>quoted from http://www.ChicagoTech.net
>XP SP2 enables firewall by default
>
>To help protect XP computer against viruses or security
threats, XP SP2
>enables firewall by default. If you experience some
issues after installing
>XP SP2, you may want to adjust firewall settings.
>
>
>--
>For more and other information, go to
http://www.ChicagoTech.net
>
>Don't send e-mail or reply to me except you need
consulting services.
>Posting on MS newsgroup will benefit all readers and you
may get more help.
>
>Robert Lin, MS-MVP, MCSE & CNE
>Networking, Internet, Routing, VPN, Anti-Virus, Tips &
Troubleshooting on
>http://www.ChicagoTech.net
>This posting is provided "AS IS" with no warranties.
>
>"Jim Ransford" > wrote in message
...
>> Before I installed SP2, I was able to upload and
download
>> files through FTP in Windows Explorer using my client's
IP
>> address.
>>
>> Now I receive the message, "Can't Open FTP Folder. Make
>> sure you have permissions. The operation timed out."
>>
>> I have permissions. In fact, I can access the site on
>> another computer running Windows 2000 Pro. What must I
do
>> in SP2 to be able to use FTP?
>>
>> Jim
>
>
>.
>

[Hans-Georg Michna]

On Tue, 7 Sep 2004 18:44:02 -0700,
> wrote:

>I turned off the firewall and still
>got the same result. Cannot access that IP address with
>FTP. Now what?

Jim,

one quick test to find out whether the problem lies with Windows
Explorer or with ftp not working at all is to open a command
line window and entering the following:

ftp ftp.w3.org
anonymous
any password
ls
quit

After the ls command, the Windows XP Service Pack 2 firewall
should kick in and ask you to allow unblocking the ftp program,
which you may do. If this works, then ftp fundamentally works,
so you could now try to reach the same ftp site through Windows
Explorer. If this also works, now try your host in the command
line window, using the command:

ftp host

where host has to be replaced with the actual host name or the
IP address of the ftp server. You should then be asked for your
username, then for your password.

Finally you can enter the command quit to get out again.

Now you can tell whether there is a fundamental problem with the
ftp protocol on the computer or with Windows Explorer or with
the ftp host.

Hans-Georg

--
No mail, please.

[Jim Ransford]

The ftp protocol and the ftp host are fine. I was able to
access the ftp site using the ftp program. But the
problem still remains in Windows/Internet Explorer. Now
that we know the culprit, can it be fixed?

Jim


>-----Original Message-----
>On Tue, 7 Sep 2004 18:44:02 -0700,
> wrote:
>
>>I turned off the firewall and still
>>got the same result. Cannot access that IP address with
>>FTP. Now what?
>
>Jim,
>
>one quick test to find out whether the problem lies with
Windows
>Explorer or with ftp not working at all is to open a
command
>line window and entering the following:
>
> ftp ftp.w3.org
> anonymous
> any password
> ls
> quit
>
>After the ls command, the Windows XP Service Pack 2
firewall
>should kick in and ask you to allow unblocking the ftp
program,
>which you may do. If this works, then ftp fundamentally
works,
>so you could now try to reach the same ftp site through
Windows
>Explorer. If this also works, now try your host in the
command
>line window, using the command:
>
> ftp host
>
>where host has to be replaced with the actual host name
or the
>IP address of the ftp server. You should then be asked
for your
>username, then for your password.
>
>Finally you can enter the command quit to get out again.
>
>Now you can tell whether there is a fundamental problem
with the
>ftp protocol on the computer or with Windows Explorer or
with
>the ftp host.
>
>Hans-Georg
>
>--
>No mail, please.
>.
>

[Lance]

This could be it (even though the title refers to Win2k3).
Lance
*****

Microsoft Knowledge Base Article - 323446
How To Configure Internet Explorer to Use Both the FTP PORT Mode and the
FTP PASV Mode in the Windows Server 2003 Family
<http://support.microsoft.com/default.aspx?scid=kb;en-us;323446&Product=ie600>

Jim Ransford said the following on 9/8/2004 11:04 AM:

> The ftp protocol and the ftp host are fine. I was able to
> access the ftp site using the ftp program. But the
> problem still remains in Windows/Internet Explorer. Now
> that we know the culprit, can it be fixed?
>
> Jim