View Full Version : XP Home SP2 Nightmare
David Miller
September 8th 04, 01:02 AM
Installed SP2 onto Home Edition from CD, rebooted system,
and got the blue screen of death
saying "Page_Fault_in_NonPage_Area" -- and then the
system automatically reboots -- over and over again.
Tried Safe Mode -- same problem.
How can I uninstall upgrade if I can't get into windows?
Help ---Please
Dave Miller
S.Sengupta
September 8th 04, 01:21 AM
'How to use the Automatic Recovery feature to recover your computer if
the Windows XP Service Pack 2 Setup program is not completed successfully'
http://support.microsoft.com/default.aspx?kbid=875355&product=windowsxpsp2kb
regards,
ssg MS-MVP
pronetworks.org
David Miller wrote:
> Installed SP2 onto Home Edition from CD, rebooted system,
> and got the blue screen of death
> saying "Page_Fault_in_NonPage_Area" -- and then the
> system automatically reboots -- over and over again.
> Tried Safe Mode -- same problem.
>
> How can I uninstall upgrade if I can't get into windows?
>
> Help ---Please
>
> Dave Miller
September 8th 04, 01:30 AM
safe mode....
September 8th 04, 02:11 AM
Tried your suggestion --but after entering Recovery and
typing in the required command lines -- you have to
remove CD and reboot. Upon reboot -- the whole error
process starts over again and windows never completes
it's load process.
According to instructions, you have to use removal
wizard -- but that is only accessible once you get to the
desktop (which I can't get to).
If you're still out there -- are there any other options -
-other than having to reformat and reinstall everything?
Thanks
>-----Original Message-----
>'How to use the Automatic Recovery feature to recover
your computer if
>the Windows XP Service Pack 2 Setup program is not
completed successfully'
>http://support.microsoft.com/default.aspx?
kbid=875355&product=windowsxpsp2kb
>regards,
>ssg MS-MVP
>pronetworks.org
>
>
>David Miller wrote:
>
>> Installed SP2 onto Home Edition from CD, rebooted
system,
>> and got the blue screen of death
>> saying "Page_Fault_in_NonPage_Area" -- and then the
>> system automatically reboots -- over and over again.
>> Tried Safe Mode -- same problem.
>>
>> How can I uninstall upgrade if I can't get into
windows?
>>
>> Help ---Please
>>
>> Dave Miller
>.
>
Lanman
September 8th 04, 03:33 AM
Sorry Mate, you probably gonna have to re format your hdd. Use a boot floppy
and use fdisk /mbr to remove the HAL from SP2 that is located in the Master
Boot Record. Then format the drive and re install xp WITHOUT SP2, install SP1
and the 30 or so patches for that, works fine.
BTW,, my Dell "blew chunks" after SP2 also, this was the only way I could
get it going again.
" wrote:
> safe mode....
>
Stephen Harris
September 8th 04, 03:57 AM
You'll probably need to expand the file from the CD.
Type this command:
expand d:\i386\hal.dl_ (substitute "d" for the letter of your CD drive)
c:\windows\system32\hal.dll.
Substitute d: for the drive letter of your CD.
Once the file is expanded exit the Recovery Console and restart the
computer.
If that don't work, see these links for further information:-
http://support.microsoft.com/default.aspx?scid=kb;en-us;330184
"Invalid Boot.ini" or "Windows Could Not Start" Error Messages When You
Start Your Computer
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b320252
Error Message: Windows Could Not Start Because the Following File Is Missing
or Corrupt...
http://support.microsoft.com/default.aspx?scid=kb%3ben-us%3b307654
How to Install and Use the Recovery Console in Windows XP
http://support.microsoft.com/?kbid=314477
Error Message: Windows Could Not Start Because of a Computer Disk Hardware
Configuration Problem
http://support.microsoft.com/?id=298898
How to Determine the Hardware Abstraction Layer (HAL) That Is Used in
Windows XP
"Lanman" > wrote in message
...
> Sorry Mate, you probably gonna have to re format your hdd. Use a boot
> floppy
> and use fdisk /mbr to remove the HAL from SP2 that is located in the
> Master
> Boot Record. Then format the drive and re install xp WITHOUT SP2, install
> SP1
> and the 30 or so patches for that, works fine.
> BTW,, my Dell "blew chunks" after SP2 also, this was the only way I could
> get it going again.
>
> " wrote:
>
>> safe mode....
>>
Rock
September 8th 04, 05:45 AM
David Miller wrote:
> Installed SP2 onto Home Edition from CD, rebooted system,
> and got the blue screen of death
> saying "Page_Fault_in_NonPage_Area" -- and then the
> system automatically reboots -- over and over again.
> Tried Safe Mode -- same problem.
>
> How can I uninstall upgrade if I can't get into windows?
>
> Help ---Please
>
> Dave Miller
How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350
Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
Pre-Install, Install, Tidying Up Afterwards
http://forum.aumha.org/viewforum.php?f=45
What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx
Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx
The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783
Using programs and hardware with Service Pack 2 (SP2)
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2swhw
Programs that may behave differently in Windows XP Service Pack 2
http://support.microsoft.com/?id=884130
If running Office 2003 make sure you have the latest Service Pack
http://office.microsoft.com/home/default.aspx
Changes to Functionality in Microsoft Windows XP Service Pack 2
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2chngs.mspx
Windows XP Service Pack 2: What's New for Internet Explorer and Outlook
Express
http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx
Windows XP Service Pack 2 Support Center
http://support.microsoft.com/default.aspx?scid=fh;EN-US;windowsxpsp2
Free Technical Support for SP2
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN
Alex Nichol
September 8th 04, 05:51 PM
Lanman wrote:
>Sorry Mate, you probably gonna have to re format your hdd. Use a boot floppy
>and use fdisk /mbr to remove the HAL from SP2 that is located in the Master
>Boot Record. Then format the drive and re install xp WITHOUT SP2, install SP1
>and the 30 or so patches for that, works fine.
HAL.dll is not in the master boot record and this 'advice' is
meaningless
--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)
Alex Nichol
September 8th 04, 06:00 PM
Stephen Harris wrote:
>You'll probably need to expand the file from the CD.
>Type this command:
>expand d:\i386\hal.dl_ (substitute "d" for the letter of your CD drive)
>c:\windows\system32\hal.dll.
Messages about a missing hal.dll imply that there is a corruption of the
boot.ini file. That tells the boot where to look for windows
components, and it is looking in the wrong place. Hal.dll just happens
to be the first file it looks for.
Set the BIOS to boot CD before Hard Disk. Boot the XP CD and, instead
of Setup, take the immediate R for Repair. Assume any password
requested is blank, and TAB over.
Give:
ATTRIB -H -R -S C:\Boot.ini
DEL C:\Boot.ini
(thus deleting the old one)
BootCfg /Rebuild
A continuous rebooting though indicates either a missing ntdetect.com
(which can probably be met with adequately by copying back from the
D:\i386 folder of the CD to the root of C:) - or else *possibly* that
the Winlogon userinit entry is being set to "wsaupdater.exe," and not
"userinit.exe,".
For that, Kelly suggests that at that Recovery prompt you
Change the C:\Windows prompt to: C:\Windows\System32
with
CD \Windows\system32
and copy userinit.exe
to wsaupdater.exe
Reboot into Safe Mode and run regedit.exe - open to modify:
userinit in HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon from wsaupdater.exe, to userinit.exe,
--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)
Dave
September 8th 04, 07:52 PM
I'm not sure with the HAL.DLL fixes came from, the error
message I'm getting is ""Page_Fault_in_NonPage_Area":
Is this due to HAL.dll and/or the Boot.ini that others
are referring to?
Still Desparate,
Dave
>-----Original Message-----
>Stephen Harris wrote:
>
>>You'll probably need to expand the file from the CD.
>>Type this command:
>>expand d:\i386\hal.dl_ (substitute "d" for the letter
of your CD drive)
>>c:\windows\system32\hal.dll.
>
>Messages about a missing hal.dll imply that there is a
corruption of the
>boot.ini file. That tells the boot where to look for
windows
>components, and it is looking in the wrong place.
Hal.dll just happens
>to be the first file it looks for.
>
>Set the BIOS to boot CD before Hard Disk. Boot the XP
CD and, instead
>of Setup, take the immediate R for Repair. Assume any
password
>requested is blank, and TAB over.
>Give:
>ATTRIB -H -R -S C:\Boot.ini
>DEL C:\Boot.ini
> (thus deleting the old one)
>BootCfg /Rebuild
>
>
>A continuous rebooting though indicates either a missing
ntdetect.com
>(which can probably be met with adequately by copying
back from the
>D:\i386 folder of the CD to the root of C:) - or else
*possibly* that
>the Winlogon userinit entry is being set
to "wsaupdater.exe," and not
>"userinit.exe,".
>
>For that, Kelly suggests that at that Recovery prompt
you
>Change the C:\Windows prompt to: C:\Windows\System32
>with
>CD \Windows\system32
>and copy userinit.exe
>to wsaupdater.exe
>
>Reboot into Safe Mode and run regedit.exe - open to
modify:
>
> userinit in
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
>NT\CurrentVersion\Winlogon from wsaupdater.exe, to
userinit.exe,
>
>--
>Alex Nichol MS MVP (Windows Technologies)
>Bournemouth, U.K. (remove the D8
bit)
>.
>
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