Setting up fax services

[Dana Cuvelier]

Can anyone suggest something that might work.


Have Installed a USB modem...Installed with no problems and no flags..

When is try to set up faxing

I'm asked for "The file "fxscount.h" on windows XP professional CD Rom
needed"

I put the disk in and get this error message.

Set up cannot copy file"fxscount.h_"

I copied the l386 Directory to the hard drive as Uncle Bill suggested....But
same problem

Also tried to install from the CD by using the"Install optional Windows
components"

Get same results


Thanks in advance

Regards Dana

[Jim Macklin]

FAX works only on a telephone modem that is data/fax rated.
FAXes are sent from your machine, whether a stand-alone FAX
or your computer over telephone lines.

Your USB modem must be connected to the dial-up telephone
line and not to a broadband connection such as cable or DSL.

If you do not have a telephone connection or a conventional
FAX modem, you can find a fax service which will act as a
proxy for you. These usually cost a fixed subscription and
a per copy/page cost.


"Dana Cuvelier" > wrote in message
...
| Can anyone suggest something that might work.
|
|
| Have Installed a USB modem...Installed with no problems
and no flags..
|
| When is try to set up faxing
|
| I'm asked for "The file "fxscount.h" on windows XP
professional CD Rom
| needed"
|
| I put the disk in and get this error message.
|
| Set up cannot copy file"fxscount.h_"
|
| I copied the l386 Directory to the hard drive as Uncle
Bill suggested....But
| same problem
|
| Also tried to install from the CD by using the"Install
optional Windows
| components"
|
| Get same results
|
|
| Thanks in advance
|
| Regards Dana
|
|
|

[Dana Cuvelier]

The modem is a Surpa Express 56K Fax/data modem and it is connected to a
phone line...

Any other ideas that might help

Thank for responding

Regards Dana

[Jim Macklin]

Have you opened the control panel add/remove software and
checked to see that the FAX applet is installed?


"Dana Cuvelier" > wrote in message
...
| The modem is a Surpa Express 56K Fax/data modem and it is
connected to a
| phone line...
|
| Any other ideas that might help
|
| Thank for responding
|
| Regards Dana
|
|

[Dana Cuvelier]

That's what I'm trying to install

Dana