SP2 took away my internet connection

[Karen W.]

Every since I downloaded SP2 on my laptop, I cannot
connect to the internet. I have had it worked on twice
and still no internet. went to my connections and clicked
on repair. it says "failed renewing IP address" Contact
your network administrator or ISP. I called the company
that made my router and they told me to re-enter my ISP.
it won't take it. Any suggestions??????????????

[Chuck]

>-----Original Message-----
>Every since I downloaded SP2 on my laptop, I cannot
>connect to the internet. I have had it worked on twice
>and still no internet. went to my connections and
clicked
>on repair. it says "failed renewing IP address"
Contact
>your network administrator or ISP. I called the company
>that made my router and they told me to re-enter my ISP.
>it won't take it. Any suggestions??????????????
>
>Do you have internet security on your laptop? I have
had a problem on a new computer with this option
preventing me from accessing the internet. I had to
disable the internet security until I can figure out what
settings I'm missing.
>

[r]

Did you try to update firmware for your router?
See "Troubleshooting (Windows XP Service Pack 2 errors/problems and
resolutions)" for more info:

http://www.fixyourwindows.com/winxpsp2install.htm

Hope this helps!

---
Spyware/Virus Removal and Prevention:
http://www.fixyourwindows.com/windowsxpsolutions.htm
(Links to online virus scans on the same page)

How to optimize Windows XP, 2000, ME
for the best performance (Step-by-step Visual Guide):
http://www.fixyourwindows.com




"Karen W." wrote:

> Every since I downloaded SP2 on my laptop, I cannot
> connect to the internet. I have had it worked on twice
> and still no internet. went to my connections and clicked
> on repair. it says "failed renewing IP address" Contact
> your network administrator or ISP. I called the company
> that made my router and they told me to re-enter my ISP.
> it won't take it. Any suggestions??????????????
>
>