System restore incomplete

[henry]

Hello. I'm using win xp pro on a pentium 4 2 GHz, 128 MB RAM system.
Recently I had a trojan horse (Backdoor assasin) the AV program got
rid of it, but I can't perform a system restore. Windows changes the
files and reboots, but then a screen appears that says 'System restore
incomplete try another restoration point.' I've tried another and
another and the same thing happens. I looked on services.msc and
system restore is enabled.
What can I do?

Also IE does not save webpages for offline viewing. Help!!!

[Rick \Nutcase\ Rogers]

Hi Henry,

The trojan may have affected the restore points. If this is the case, =
all you can do is turn off SR to remove the points, then restart it and =
go forward.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone - =
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"henry" > wrote in message =
...
> Hello. I'm using win xp pro on a pentium 4 2 GHz, 128 MB RAM system.
> Recently I had a trojan horse (Backdoor assasin) the AV program got
> rid of it, but I can't perform a system restore. Windows changes the
> files and reboots, but then a screen appears that says 'System restore
> incomplete try another restoration point.' I've tried another and
> another and the same thing happens. I looked on services.msc and
> system restore is enabled.=20
> What can I do?
>=20
> Also IE does not save webpages for offline viewing. Help!!!

[Rick \Nutcase\ Rogers]

Hi Henry,

The trojan may have affected the restore points. If this is the case, =
all you can do is turn off SR to remove the points, then restart it and =
go forward.

--=20
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x - =
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone - =
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"henry" > wrote in message =
...
> Hello. I'm using win xp pro on a pentium 4 2 GHz, 128 MB RAM system.
> Recently I had a trojan horse (Backdoor assasin) the AV program got
> rid of it, but I can't perform a system restore. Windows changes the
> files and reboots, but then a screen appears that says 'System restore
> incomplete try another restoration point.' I've tried another and
> another and the same thing happens. I looked on services.msc and
> system restore is enabled.=20
> What can I do?
>=20
> Also IE does not save webpages for offline viewing. Help!!!

[henry]

On Tue, 15 Apr 2003 06:47:14 -0400, "Rick \"Nutcase\" Rogers"
> wrote:

>Hi Henry,
>
>The trojan may have affected the restore points. If this is the case, all you can do is turn off SR to remove the points, then restart it and go forward.

Thanks Rick.

I did just that, used clean disk to delete all but the latest restore
point. It seems to be working ok now.

To fix IE, I looked for ie.inf, clicked on it and it tried to restore
IE. this solved the offline browsing problem.

Hope the hour shows Ok, after updating the clock with an internet
server using my own hour zone, it always put it an hour back. I'm
using the clock with an hour zone to which this place does not belong,
ie, one hour in advance.

[henry]

On Tue, 15 Apr 2003 06:47:14 -0400, "Rick \"Nutcase\" Rogers"
> wrote:

>Hi Henry,
>
>The trojan may have affected the restore points. If this is the case, all you can do is turn off SR to remove the points, then restart it and go forward.

Thanks Rick.

I did just that, used clean disk to delete all but the latest restore
point. It seems to be working ok now.

To fix IE, I looked for ie.inf, clicked on it and it tried to restore
IE. this solved the offline browsing problem.

Hope the hour shows Ok, after updating the clock with an internet
server using my own hour zone, it always put it an hour back. I'm
using the clock with an hour zone to which this place does not belong,
ie, one hour in advance.