Outlook Express (XP Home)Attachments with SP2

[Dianne]

Hi
Was wondering if anyone can help.
I frequently send out (and recieve) attachments.
I am finding graphical (JPEG's etc) are being embedded
into the emails and the paper clips are no longer any use
to open it or save it. They don't work. I have to right
click on the email body where the graphic is and 'Save'
it from there.
What settings can I safely change to put this feature
back to the way it was??
Thanks
Di

[Kath Adams]

Dianne wrote:
> Hi
> Was wondering if anyone can help.
> I frequently send out (and recieve) attachments.
> I am finding graphical (JPEG's etc) are being embedded
> into the emails and the paper clips are no longer any use
> to open it or save it. They don't work. I have to right
> click on the email body where the graphic is and 'Save'
> it from there.
> What settings can I safely change to put this feature
> back to the way it was??
> Thanks
> Di

883260 - Description of how the Attachment Manager works in Windows XP
Service Pack 2
http://support.microsoft.com/?kbid=883260

--
Kath Adams
MS MVP - Windows (IE/OE)

[Dianne]

Thank You Kath. Have gone to this site and had a read and
also printed it out so I can read it again! :)) I don't
doubt it is a good feature but it is also a pain when you
recieve so many attachments that you would like to save
with minimal hassles!
Thanks
Di
>
>883260 - Description of how the Attachment Manager works
in Windows XP
>Service Pack 2
>http://support.microsoft.com/?kbid=883260
>
>--
>Kath Adams
>MS MVP - Windows (IE/OE)
>.
>

[Dianne]

Hi Kath
Have read this from the page and it isn't making any
sense to me. Can't get a 'Properties' on a message that I
can't access the attachment via the paper clip to find
a "General Tab' to "Unblock'. I must be looking somewhere
in the wrong place.
I went directly to the email involved . . . am I meant to
look elsewhere?
Ok.. I just tried something that works but not what the
Knowledge Base article instructed . . .I went to email
prog. Then 'Tools' > 'Options' then 'Security' and
unchecked 'Do not allow attachments to be saved or opened
that could potentially be a virus'. Emails now have the
paper clip that when I click on it the attachment is
active and I can now open it in my Windows Picture and
Fax Viewer like I normally do. I guess this is one of the
new features that have come with SP2. It's good but a bit
of a pain if you want or need to open it in a viewer!
Any comments on my way round this little problem much
appreciated . . or any alternatives??
Thanks
Di
>883260 - Description of how the Attachment Manager works
in Windows XP
>Service Pack 2
>http://support.microsoft.com/?kbid=883260
>
>--
>Kath Adams
>MS MVP - Windows (IE/OE)
>.
>

[Dianne]

Hi Kath
Have read this from the page and it isn't making any
sense to me. Can't get a 'Properties' on a message that I
can't access the attachment via the paper clip to find
a "General Tab' to "Unblock'. I must be looking somewhere
in the wrong place.
I went directly to the email involved . . . am I meant to
look elsewhere?
Ok.. I just tried something that works but not what the
Knowledge Base article instructed . . .I went to email
prog. Then 'Tools' > 'Options' then 'Security' and
unchecked 'Do not allow attachments to be saved or opened
that could potentially be a virus'. Emails now have the
paper clip that when I click on it the attachment is
active and I can now open it in my Windows Picture and
Fax Viewer like I normally do. I guess this is one of the
new features that have come with SP2. It's good but a bit
of a pain if you want or need to open it in a viewer!
Any comments on my way round this little problem much
appreciated . . or any alternatives??
Thanks
Di
>883260 - Description of how the Attachment Manager works
in Windows XP
>Service Pack 2
>http://support.microsoft.com/?kbid=883260
>
>--
>Kath Adams
>MS MVP - Windows (IE/OE)
>.
>
..

[Ron Sommer]

'Tools' > 'Options' then 'Security' and unchecked 'Do not allow attachments
to be saved or opened that could potentially be a virus'.
This setting was set to on as the default in an update before SP1.
Either you turned it off a long time ago or you haven't updated in a long
time.
--
Ron Sommer

"Dianne" > wrote in message
...
> Hi Kath
> Have read this from the page and it isn't making any
> sense to me. Can't get a 'Properties' on a message that I
> can't access the attachment via the paper clip to find
> a "General Tab' to "Unblock'. I must be looking somewhere
> in the wrong place.
> I went directly to the email involved . . . am I meant to
> look elsewhere?
> Ok.. I just tried something that works but not what the
> Knowledge Base article instructed . . .I went to email
> prog. Then 'Tools' > 'Options' then 'Security' and
> unchecked 'Do not allow attachments to be saved or opened
> that could potentially be a virus'. Emails now have the
> paper clip that when I click on it the attachment is
> active and I can now open it in my Windows Picture and
> Fax Viewer like I normally do. I guess this is one of the
> new features that have come with SP2. It's good but a bit
> of a pain if you want or need to open it in a viewer!
> Any comments on my way round this little problem much
> appreciated . . or any alternatives??
> Thanks
> Di
>>883260 - Description of how the Attachment Manager works
> in Windows XP
>>Service Pack 2
>>http://support.microsoft.com/?kbid=883260
>>
>>--
>>Kath Adams
>>MS MVP - Windows (IE/OE)
>>.
>>

[Len]

Of course by doing this you have circumvented a new safety feature... This
is fine if you are sure that all attachments are always safe and you know
which ones can be opened in the Picture and Fax Viewer without any side
issues.

Side issues include: virus infesting your system, virus propogating through
your system to everyone in your email address book, trojans which can record
keystrokes - such as logon and password information to your bank or allow
your system to become part of a DOS attack on others world wide.

Curbing these side issues is part of the purpose of SP2 - congratulations
you have now overcome this safety add on and opened your system to...?

FWIW,
Len
"Dianne" > wrote in message
...
> Hi Kath
> Have read this from the page and it isn't making any
> sense to me. Can't get a 'Properties' on a message that I
> can't access the attachment via the paper clip to find
> a "General Tab' to "Unblock'. I must be looking somewhere
> in the wrong place.
> I went directly to the email involved . . . am I meant to
> look elsewhere?
> Ok.. I just tried something that works but not what the
> Knowledge Base article instructed . . .I went to email
> prog. Then 'Tools' > 'Options' then 'Security' and
> unchecked 'Do not allow attachments to be saved or opened
> that could potentially be a virus'. Emails now have the
> paper clip that when I click on it the attachment is
> active and I can now open it in my Windows Picture and
> Fax Viewer like I normally do. I guess this is one of the
> new features that have come with SP2. It's good but a bit
> of a pain if you want or need to open it in a viewer!
> Any comments on my way round this little problem much
> appreciated . . or any alternatives??
> Thanks
> Di
>>883260 - Description of how the Attachment Manager works
> in Windows XP
>>Service Pack 2
>>http://support.microsoft.com/?kbid=883260
>>
>>--
>>Kath Adams
>>MS MVP - Windows (IE/OE)
>>.
>>
> .

[Dianne]

Thanks Len
Yes I am well aware of why this feature was put into the
SP2 pack and I can certainly see the benefits of it. What
I discovered with my fiddling is now I have turned this
feature back on I can turn it on and off as I require. By
this when I have a clean up of my Emails and I want to
save items, I can turn this feature off . .do what I need
and then turn it back on . . .. I also run Nortons 2004
and updated several times a day, anything that still
comes thru that I think are suspect items are deleted
immmediately or emails sent asking for verification on
ones I have any doubts about or they sit on my computer
for up to a week this allowing time for any new
definitions to be released for any new virus' but
normally what I do is just hit delete. Have firewalls in
place, also use online secondary virus scanners etc.
All these have added up to the past 8 years of my
computer use NEVER been infected (knock on wood this
continues but absolutely no plan or feature makes
anything fool proof!)...I also teach a lot of people
computer so not a novice myself. I agree with what you're
saying totally, but I think with appropriate precautions
etc and common sense we can utilise the new good features
that Microsoft provide but also still be able to work
things in a mannner we can happily carry on with our
normal!
I do appreciate your feed back . .'cos what you say is
what ran thru my mind when I discovered
this 'manipulation' of mine would work. . .
many thanks
Di
>-----Original Message-----
>Of course by doing this you have circumvented a new
safety feature... This
>is fine if you are sure that all attachments are always
safe and you know
>which ones can be opened in the Picture and Fax Viewer
without any side
>issues.
>
>Side issues include: virus infesting your system, virus
propogating through
>your system to everyone in your email address book,
trojans which can record
>keystrokes - such as logon and password information to
your bank or allow
>your system to become part of a DOS attack on others
world wide.
>
>Curbing these side issues is part of the purpose of SP2 -
congratulations
>you have now overcome this safety add on and opened your
system to...?
>
>FWIW,
>Len
>"Dianne" > wrote in
message
...
>> Hi Kath
>> Have read this from the page and it isn't making any
>> sense to me. Can't get a 'Properties' on a message
that I
>> can't access the attachment via the paper clip to find
>> a "General Tab' to "Unblock'. I must be looking
somewhere
>> in the wrong place.
>> I went directly to the email involved . . . am I meant
to
>> look elsewhere?
>> Ok.. I just tried something that works but not what the
>> Knowledge Base article instructed . . .I went to email
>> prog. Then 'Tools' > 'Options' then 'Security' and
>> unchecked 'Do not allow attachments to be saved or
opened
>> that could potentially be a virus'. Emails now have the
>> paper clip that when I click on it the attachment is
>> active and I can now open it in my Windows Picture and
>> Fax Viewer like I normally do. I guess this is one of
the
>> new features that have come with SP2. It's good but a
bit
>> of a pain if you want or need to open it in a viewer!
>> Any comments on my way round this little problem much
>> appreciated . . or any alternatives??
>> Thanks
>> Di
>>>883260 - Description of how the Attachment Manager
works
>> in Windows XP
>>>Service Pack 2
>>>http://support.microsoft.com/?kbid=883260
>>>
>>>--
>>>Kath Adams
>>>MS MVP - Windows (IE/OE)
>>>.
>>>
>> .
>
>
>.
>

[Dianne]

Thanks Ron
Have actually figured it out also . . yes my system is
fully up to date ...maybe in earlier settings it wasn't
turned on or maybe you are right...maybe I turned it off
myself . .can't remember. Thanks for the advice. It's
great how everyone helps others!
>-----Original Message-----
>'Tools' > 'Options' then 'Security' and unchecked 'Do
not allow attachments
>to be saved or opened that could potentially be a virus'.
>This setting was set to on as the default in an update
before SP1.
>Either you turned it off a long time ago or you haven't
updated in a long
>time.
>--
>Ron Sommer
>
>"Dianne" > wrote in
message
...
>> Hi Kath
>> Have read this from the page and it isn't making any
>> sense to me. Can't get a 'Properties' on a message
that I
>> can't access the attachment via the paper clip to find
>> a "General Tab' to "Unblock'. I must be looking
somewhere
>> in the wrong place.
>> I went directly to the email involved . . . am I meant
to
>> look elsewhere?
>> Ok.. I just tried something that works but not what the
>> Knowledge Base article instructed . . .I went to email
>> prog. Then 'Tools' > 'Options' then 'Security' and
>> unchecked 'Do not allow attachments to be saved or
opened
>> that could potentially be a virus'. Emails now have the
>> paper clip that when I click on it the attachment is
>> active and I can now open it in my Windows Picture and
>> Fax Viewer like I normally do. I guess this is one of
the
>> new features that have come with SP2. It's good but a
bit
>> of a pain if you want or need to open it in a viewer!
>> Any comments on my way round this little problem much
>> appreciated . . or any alternatives??
>> Thanks
>> Di
>>>883260 - Description of how the Attachment Manager
works
>> in Windows XP
>>>Service Pack 2
>>>http://support.microsoft.com/?kbid=883260
>>>
>>>--
>>>Kath Adams
>>>MS MVP - Windows (IE/OE)
>>>.
>>>
>
>.
>

[Kath Adams]

Sorry Dianne, Have been away a couple of days, but see that Ron has
replied and put you right, and that you managed to figure it out for
yourself anyways! With your mentioning SP2 I did not think to try the
most obvious solution, especially as you had not posted any error
messages. Glad all is well and you are now a happy lady.
Kath

Dianne wrote:
> Thanks Ron
> Have actually figured it out also . . yes my system is
> fully up to date ...maybe in earlier settings it wasn't
> turned on or maybe you are right...maybe I turned it off
> myself . .can't remember. Thanks for the advice. It's
> great how everyone helps others!
>> -----Original Message-----
>> 'Tools' > 'Options' then 'Security' and unchecked 'Do not allow
>> attachments to be saved or opened that could potentially be a virus'.
>> This setting was set to on as the default in an update before SP1.
>> Either you turned it off a long time ago or you haven't updated in a
>> long time.
>> --
>> Ron Sommer
>>
>> "Dianne" > wrote in message
>> ...
>>> Hi Kath
>>> Have read this from the page and it isn't making any
>>> sense to me. Can't get a 'Properties' on a message that I
>>> can't access the attachment via the paper clip to find
>>> a "General Tab' to "Unblock'. I must be looking somewhere
>>> in the wrong place.
>>> I went directly to the email involved . . . am I meant to
>>> look elsewhere?
>>> Ok.. I just tried something that works but not what the
>>> Knowledge Base article instructed . . .I went to email
>>> prog. Then 'Tools' > 'Options' then 'Security' and
>>> unchecked 'Do not allow attachments to be saved or opened
>>> that could potentially be a virus'. Emails now have the
>>> paper clip that when I click on it the attachment is
>>> active and I can now open it in my Windows Picture and
>>> Fax Viewer like I normally do. I guess this is one of the
>>> new features that have come with SP2. It's good but a bit
>>> of a pain if you want or need to open it in a viewer!
>>> Any comments on my way round this little problem much
>>> appreciated . . or any alternatives??
>>> Thanks
>>> Di
>>>> 883260 - Description of how the Attachment Manager works in
>>>> Windows XP Service Pack 2
>>>> http://support.microsoft.com/?kbid=883260
>>>>
>>>> --
>>>> Kath Adams
>>>> MS MVP - Windows (IE/OE)