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Sam
September 11th 04, 12:52 PM
When initially trying to install windows XP SP2, I inserted the SP2 CD in
the Sony DRU 540A burner and used the Start/Run command for the
M:\autorun.exe install. It would not work because of an error message. I
then put the SP2 CD in the DVD-ROM (NEC 5800) and was able to successfully
run the autorun.exe command. I have not experienced this problem before. I
should note that I always shutdown NAV and ZAPlus before any software
installation. My computer is a Dell Dimension 8200 with windows XP Prof.
Any thoughts and suggestions regarding this problem would be very much
appreciated, Sam.

Rick \Nutcase\ Rogers
September 11th 04, 01:11 PM
Hi,

You probably just need to run a CD lens cleaner on that drive. Any
commercially available one should do.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Sam" > wrote in message
...
> When initially trying to install windows XP SP2, I inserted the SP2 CD in
> the Sony DRU 540A burner and used the Start/Run command for the
> M:\autorun.exe install. It would not work because of an error message. I
> then put the SP2 CD in the DVD-ROM (NEC 5800) and was able to successfully
> run the autorun.exe command. I have not experienced this problem before.
> I should note that I always shutdown NAV and ZAPlus before any software
> installation. My computer is a Dell Dimension 8200 with windows XP Prof.
> Any thoughts and suggestions regarding this problem would be very much
> appreciated, Sam.
>

Sam
September 11th 04, 01:43 PM
Many thanks for your reply. Sam.


"Rick "Nutcase" Rogers" > wrote in message
...
> Hi,
>
> You probably just need to run a CD lens cleaner on that drive. Any
> commercially available one should do.
>
> --
> Best of Luck,
>
> Rick Rogers, aka "Nutcase" - Microsoft MVP
> http://mvp.support.microsoft.com/
> Associate Expert - WindowsXP Expert Zone
> www.microsoft.com/windowsxp/expertzone
> Windows help - www.rickrogers.org

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