Windows Explorer Shuts Down Unexpectantly

[Kristi]

I am running Windows XP Home. Recently when accessing
files using Windows Explorer, an error "windows explorer
has encountered an error and must shutdown" and then it
shuts down. It lets me open the file for a few moments
but then shuts down. These documents are share on a home
network if that matters. I'm thinking it is a virus but I
run regular scans and they come back clean. Any
suggestions? Thanks so much for any assistance.

[oldone]

Could be the Trojan Qhost. Go to this website for help..
http;//software.brown.edu/dist/w-cleanqhosts.html

>-----Original Message-----
>I am running Windows XP Home. Recently when accessing
>files using Windows Explorer, an error "windows explorer
>has encountered an error and must shutdown" and then it
>shuts down. It lets me open the file for a few moments
>but then shuts down. These documents are share on a home
>network if that matters. I'm thinking it is a virus but
I
>run regular scans and they come back clean. Any
>suggestions? Thanks so much for any assistance.
>.
>

[CWatters]

"oldone" > wrote in message
...
> Could be the Trojan Qhost. Go to this website for help..
> http;//software.brown.edu/dist/w-cleanqhosts.html
>
> >-----Original Message-----
> >I am running Windows XP Home. Recently when accessing
> >files using Windows Explorer, an error "windows explorer
> >has encountered an error and must shutdown" and then it
> >shuts down. It lets me open the file for a few moments
> >but then shuts down. These documents are share on a home
> >network if that matters. I'm thinking it is a virus but
> I
> >run regular scans and they come back clean. Any
> >suggestions? Thanks so much for any assistance.
> >.
> >

Is it a problem with just one folder?

Do you have a shortcut on the desktop setup to point to this folder? Does it
only crash if you access the folder via the shortcut and not via My
Computer? Is the "application event" (see Event viewer) this one....

Event Type: Error
Event Source: Application Error
Event Category: None
Event ID: 1000
Date: 13/11/2003
Time: 23:56:59
User: N/A
Computer: NAME:
Faulting application explorer.exe, version 6.0.2800.1221, faulting module
shell32.dll, version 6.0.2800.1233, fault address 0x000c745f.

If so try deleting the shortcut and then re-creating it as follows: Go to My
Computer, right click on the folder and select "Create shortcut". It should
offer to create one on the desktop. Select yes. The short cut should have an
arrow on it unless you have been tinkering with XP settings.. Shortcuts
created some otherways seem to have a problem.

Someone gave me this fix only yesterday.