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Muttly
September 13th 04, 10:09 AM
just installed SP2 and when it gets to the logon screen i
get a LSASS.EXE error and the system shutsdown

same in safe mode and last known

its not a virus ( i have checked with 2 progs and mcafee
stinger as well)

any help would be appriecated (I did notice a bios update
but that appears to be for Intel chips, this is an AMD
2.6 with 1Gb memory)

The pc was running fine on SP1.

Thx

Phil

September 13th 04, 10:38 AM
If you have zone alarm on your system you'll have to turn
it off first.. I had almost the same problem..Hope it
helps..Kevin
>-----Original Message-----
>just installed SP2 and when it gets to the logon screen
i
>get a LSASS.EXE error and the system shutsdown
>
>same in safe mode and last known
>
>its not a virus ( i have checked with 2 progs and mcafee
>stinger as well)
>
>any help would be appriecated (I did notice a bios
update
>but that appears to be for Intel chips, this is an AMD
>2.6 with 1Gb memory)
>
>The pc was running fine on SP1.
>
>Thx
>
>Phil
>.
>

Rick \Nutcase\ Rogers
September 13th 04, 11:42 AM
Hi,

Please be precise in the error message. Is there a countdown screen
initiated by NT Authority? Is there an error code?

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Muttly" > wrote in message
...
> just installed SP2 and when it gets to the logon screen i
> get a LSASS.EXE error and the system shutsdown
>
> same in safe mode and last known
>
> its not a virus ( i have checked with 2 progs and mcafee
> stinger as well)
>
> any help would be appriecated (I did notice a bios update
> but that appears to be for Intel chips, this is an AMD
> 2.6 with 1Gb memory)
>
> The pc was running fine on SP1.
>
> Thx
>
> Phil

September 14th 04, 09:05 PM
Yes it does countdown with a NT Authority
I don't have the pc in front of me and can't give you an
error code

I will have it back tonight to try again
I have been told to try taking out the sync to the web
for time this may help

Thx

>-----Original Message-----
>Hi,
>
>Please be precise in the error message. Is there a
countdown screen
>initiated by NT Authority? Is there an error code?
>
>--
>Best of Luck,
>
>Rick Rogers, aka "Nutcase" - Microsoft MVP
>http://mvp.support.microsoft.com/
>Associate Expert - WindowsXP Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Windows help - www.rickrogers.org
>
>"Muttly" > wrote in message
...
>> just installed SP2 and when it gets to the logon
screen i
>> get a LSASS.EXE error and the system shutsdown
>>
>> same in safe mode and last known
>>
>> its not a virus ( i have checked with 2 progs and
mcafee
>> stinger as well)
>>
>> any help would be appriecated (I did notice a bios
update
>> but that appears to be for Intel chips, this is an AMD
>> 2.6 with 1Gb memory)
>>
>> The pc was running fine on SP1.
>>
>> Thx
>>
>> Phil
>
>
>.
>

Rick \Nutcase\ Rogers
September 15th 04, 03:05 AM
Hi,

This is the sasser worm, please see:

http://vil.nai.com/vil/content/v_125007.htm
http://www.trendmicro.com/vinfo/virusencyclo/default5.asp?VName=WORM_SASSER.A

To stop the shutdown, click start/run, type "shutdown -a" (without the
quotes) and click ok.

Details on the patch needed to prevent it:

http://www.microsoft.com/technet/security/bulletin/MS04-011.mspx

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

> wrote in message
...
> Yes it does countdown with a NT Authority
> I don't have the pc in front of me and can't give you an
> error code
>
> I will have it back tonight to try again
> I have been told to try taking out the sync to the web
> for time this may help
>
> Thx
>
>>-----Original Message-----
>>Hi,
>>
>>Please be precise in the error message. Is there a
> countdown screen
>>initiated by NT Authority? Is there an error code?
>>
>>--
>>Best of Luck,
>>
>>Rick Rogers, aka "Nutcase" - Microsoft MVP
>>http://mvp.support.microsoft.com/
>>Associate Expert - WindowsXP Expert Zone
>>www.microsoft.com/windowsxp/expertzone
>>Windows help - www.rickrogers.org
>>
>>"Muttly" > wrote in message
...
>>> just installed SP2 and when it gets to the logon
> screen i
>>> get a LSASS.EXE error and the system shutsdown
>>>
>>> same in safe mode and last known
>>>
>>> its not a virus ( i have checked with 2 progs and
> mcafee
>>> stinger as well)
>>>
>>> any help would be appriecated (I did notice a bios
> update
>>> but that appears to be for Intel chips, this is an AMD
>>> 2.6 with 1Gb memory)
>>>
>>> The pc was running fine on SP1.
>>>
>>> Thx
>>>
>>> Phil
>>
>>
>>.
>>

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