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View Full Version : Explorer crashing after SP2 Upgrade


Adam Clark
September 14th 04, 03:30 AM
I installed Windows XP SP2 about a week and a half ago with no issues.
However now I am finding that Explorer is crashing frequently for
unexplained reasons.

Has anyone found this error at all? if so has anyone found a patch or fix
for this issue?

Adam

Thorsten Matzner
September 14th 04, 05:48 PM
"Adam Clark" > wrote:

>I installed Windows XP SP2 about a week and a half ago with no issues.
>However now I am finding that Explorer is crashing frequently for
>unexplained reasons.

Check your startup settings to find out if software running in the
background is causing this. Applications that start with Windows can
be found here:
- the WIN.INI, section [windows], entries "run=" and "load="
- the Registry keys
HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\Run
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\Curr entVersion\RunServices
- the folders
C:\DOCUMENTS AND SETTINGS\ALL USERS\START MENU\PROGRAMS\STARTUP
C:\DOCUMENTS AND SETTINGS\{username}\START MENU\PROGRAMS\STARTUP
See also "How to Troubleshoot By Using the Msconfig Utility in Windows
XP" (http://support.microsoft.com/?kbid=310560) and "How to Perform a
Clean Boot in Windows XP" (http://support.microsoft.com/?kbid=310353).

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