Microsoft Fax printing.

[Barry]

All aspects of fax works OK except I cannot preview the document before
sending or be able to open an already sent fax. Trying to open to view
reverts to the desktop.
--
Many thanks


BARRY

[Thomas Ferguson]

Try removing and re-adding the fax service.

This is done under Control Panel Add/Remove programs. Click on
Add/Remove Windows Components. Locate Windows fax services in the list
and uncheck it. Follow on-screen prompts. Restart Windows. Return to the
same location and re-check the Fax Services box.

Let us know.

Tom
MSMVP-DTS


"Barry" > wrote in message
...
: All aspects of fax works OK except I cannot preview the document
before
: sending or be able to open an already sent fax. Trying to open to view
: reverts to the desktop.
: --
: Many thanks
:
:
: BARRY

[Russ Valentine [MVP-Outlook]]

There are many possible causes for this problem. Most often, this problem
arises because some other imaging application that you installed has set
itself as the default viewer for TIF files. To view faxes from the Fax
Console, the Windows Imaging and Fax viewer must be your default viewer for
TIF files. You can easily restore that setting in Windows Explorer > Folder
Options. File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n %1"

Another common cause of this problem is firewall software Trojan horse
rules. The most common is one that ships with Norton Internet Security.
Details on that on are available here:
http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument


--
Russ Valentine
[MVP-Outlook]
"Barry" > wrote in message
...
> All aspects of fax works OK except I cannot preview the document before
> sending or be able to open an already sent fax. Trying to open to view
> reverts to the desktop.
> --
> Many thanks
>
>
> BARRY

[Barry]

Thank you Russ,

"Russ Valentine [MVP-Outlook]" wrote:

> There are many possible causes for this problem. Most often, this problem
> arises because some other imaging application that you installed has set
> itself as the default viewer for TIF files. To view faxes from the Fax
> Console, the Windows Imaging and Fax viewer must be your default viewer for
> TIF files. You can easily restore that setting in Windows Explorer > Folder
> Options. File Types. For most users the command line should read:
>
> "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n %1"
>
> Another common cause of this problem is firewall software Trojan horse
> rules. The most common is one that ships with Norton Internet Security.
> Details on that on are available here:
> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Barry" > wrote in message
> ...
> > All aspects of fax works OK except I cannot preview the document before
> > sending or be able to open an already sent fax. Trying to open to view
> > reverts to the desktop.
> > --
> > Many thanks
> >
> >
> > BARRY
>
>
>

[Carolyn]

Barry or anyone:

Did you solve your problem? If so could you let me know what to do mine
problem is as follows below (sounds the same as yours)
At the complete Fax Wizard, I select preview fax, then a 2 windows pop up,
top one saying The fax preview cannot be displayed, I then select the ok
button and read the bottom box which says, Error PntVideo, DRV not found or
not enough memory. How can I fix this?
--
Trying to learn windows xp


"Barry" wrote:

> All aspects of fax works OK except I cannot preview the document before
> sending or be able to open an already sent fax. Trying to open to view
> reverts to the desktop.
> --
> Many thanks
>
>
> BARRY

[Russ Valentine [MVP-Outlook]]

State your file association for TIF files.
--
Russ Valentine
[MVP-Outlook]
"Carolyn" > wrote in message
...
> Barry or anyone:
>
> Did you solve your problem? If so could you let me know what to do mine
> problem is as follows below (sounds the same as yours)
> At the complete Fax Wizard, I select preview fax, then a 2 windows pop up,
> top one saying The fax preview cannot be displayed, I then select the ok
> button and read the bottom box which says, Error PntVideo, DRV not found
> or
> not enough memory. How can I fix this?
> --
> Trying to learn windows xp
>
>
> "Barry" wrote:
>
>> All aspects of fax works OK except I cannot preview the document before
>> sending or be able to open an already sent fax. Trying to open to view
>> reverts to the desktop.
>> --
>> Many thanks
>>
>>
>> BARRY

[Carolyn]

Yes I am having all the same problems as you, if someone answers with a
solution it would help both of us.
Thanks
--
Trying to learn windows xp


"Russ Valentine [MVP-Outlook]" wrote:

> State your file association for TIF files.
> --
> Russ Valentine
> [MVP-Outlook]
> "Carolyn" > wrote in message
> ...
> > Barry or anyone:
> >
> > Did you solve your problem? If so could you let me know what to do mine
> > problem is as follows below (sounds the same as yours)
> > At the complete Fax Wizard, I select preview fax, then a 2 windows pop up,
> > top one saying The fax preview cannot be displayed, I then select the ok
> > button and read the bottom box which says, Error PntVideo, DRV not found
> > or
> > not enough memory. How can I fix this?
> > --
> > Trying to learn windows xp
> >
> >
> > "Barry" wrote:
> >
> >> All aspects of fax works OK except I cannot preview the document before
> >> sending or be able to open an already sent fax. Trying to open to view
> >> reverts to the desktop.
> >> --
> >> Many thanks
> >>
> >>
> >> BARRY
>

[Carolyn]

can you be more through in your instructions for correcting this problem,
like step by step, I have never worked with this problem before.
Thanks
--
Trying to learn windows xp


"Russ Valentine [MVP-Outlook]" wrote:

> There are many possible causes for this problem. Most often, this problem
> arises because some other imaging application that you installed has set
> itself as the default viewer for TIF files. To view faxes from the Fax
> Console, the Windows Imaging and Fax viewer must be your default viewer for
> TIF files. You can easily restore that setting in Windows Explorer > Folder
> Options. File Types. For most users the command line should read:
>
> "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n %1"
>
> Another common cause of this problem is firewall software Trojan horse
> rules. The most common is one that ships with Norton Internet Security.
> Details on that on are available here:
> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Barry" > wrote in message
> ...
> > All aspects of fax works OK except I cannot preview the document before
> > sending or be able to open an already sent fax. Trying to open to view
> > reverts to the desktop.
> > --
> > Many thanks
> >
> >
> > BARRY
>
>
>

[Russ Valentine [MVP-Outlook]]

More thorough?
No. What information are you lacking?
--
Russ Valentine
[MVP-Outlook]
"Carolyn" > wrote in message
...
> can you be more through in your instructions for correcting this problem,
> like step by step, I have never worked with this problem before.
> Thanks
> --
> Trying to learn windows xp
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> There are many possible causes for this problem. Most often, this problem
>> arises because some other imaging application that you installed has set
>> itself as the default viewer for TIF files. To view faxes from the Fax
>> Console, the Windows Imaging and Fax viewer must be your default viewer
>> for
>> TIF files. You can easily restore that setting in Windows Explorer >
>> Folder
>> Options. File Types. For most users the command line should read:
>>
>> "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> %1"
>>
>> Another common cause of this problem is firewall software Trojan horse
>> rules. The most common is one that ships with Norton Internet Security.
>> Details on that on are available here:
>> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>>
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Barry" > wrote in message
>> ...
>> > All aspects of fax works OK except I cannot preview the document before
>> > sending or be able to open an already sent fax. Trying to open to view
>> > reverts to the desktop.
>> > --
>> > Many thanks
>> >
>> >
>> > BARRY
>>
>>
>>

[Carolyn]

I am sorry but I just do not know how to find a lot of things in order to fix
a problem,
Where is the Windows Explorer - Folder? If I find that then what would I do
if the line does not read what you have below.

Carolyn

Windows Explorer > Folder
Options. File Types. For most users the command line should read:

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n %1"

--
Trying to learn windows xp


"Russ Valentine [MVP-Outlook]" wrote:

> More thorough?
> No. What information are you lacking?
> --
> Russ Valentine
> [MVP-Outlook]
> "Carolyn" > wrote in message
> ...
> > can you be more through in your instructions for correcting this problem,
> > like step by step, I have never worked with this problem before.
> > Thanks
> > --
> > Trying to learn windows xp
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> There are many possible causes for this problem. Most often, this problem
> >> arises because some other imaging application that you installed has set
> >> itself as the default viewer for TIF files. To view faxes from the Fax
> >> Console, the Windows Imaging and Fax viewer must be your default viewer
> >> for
> >> TIF files. You can easily restore that setting in Windows Explorer >
> >> Folder
> >> Options. File Types. For most users the command line should read:
> >>
> >> "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> %1"
> >>
> >> Another common cause of this problem is firewall software Trojan horse
> >> rules. The most common is one that ships with Norton Internet Security.
> >> Details on that on are available here:
> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
> >>
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Barry" > wrote in message
> >> ...
> >> > All aspects of fax works OK except I cannot preview the document before
> >> > sending or be able to open an already sent fax. Trying to open to view
> >> > reverts to the desktop.
> >> > --
> >> > Many thanks
> >> >
> >> >
> >> > BARRY
> >>
> >>
> >>
>

[Russ Valentine [MVP-Outlook]]

Windows Explorer is the main utility used to view the contents of your
computer and is available on the Start Menu.

--
Russ Valentine
[MVP-Outlook]
"Carolyn" > wrote in message
...
>I am sorry but I just do not know how to find a lot of things in order to
>fix
> a problem,
> Where is the Windows Explorer - Folder? If I find that then what would I
> do
> if the line does not read what you have below.
>
> Carolyn
>
> Windows Explorer > Folder
> Options. File Types. For most users the command line should read:
>
> "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> %1"
>
> --
> Trying to learn windows xp
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> More thorough?
>> No. What information are you lacking?
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Carolyn" > wrote in message
>> ...
>> > can you be more through in your instructions for correcting this
>> > problem,
>> > like step by step, I have never worked with this problem before.
>> > Thanks
>> > --
>> > Trying to learn windows xp
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> There are many possible causes for this problem. Most often, this
>> >> problem
>> >> arises because some other imaging application that you installed has
>> >> set
>> >> itself as the default viewer for TIF files. To view faxes from the Fax
>> >> Console, the Windows Imaging and Fax viewer must be your default
>> >> viewer
>> >> for
>> >> TIF files. You can easily restore that setting in Windows Explorer >
>> >> Folder
>> >> Options. File Types. For most users the command line should read:
>> >>
>> >> "rundll32.exe
>> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> >> %1"
>> >>
>> >> Another common cause of this problem is firewall software Trojan horse
>> >> rules. The most common is one that ships with Norton Internet
>> >> Security.
>> >> Details on that on are available here:
>> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>> >>
>> >>
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Barry" > wrote in message
>> >> ...
>> >> > All aspects of fax works OK except I cannot preview the document
>> >> > before
>> >> > sending or be able to open an already sent fax. Trying to open to
>> >> > view
>> >> > reverts to the desktop.
>> >> > --
>> >> > Many thanks
>> >> >
>> >> >
>> >> > BARRY
>> >>
>> >>
>> >>
>>

[Carolyn]

I found Windows Explorer by (1)selecting start (2)select all programs (3)
(select Accesories)
(4) select windows Explorer (which brought up my documents) (4) select tools
(5) select folder options
(6) Select file Types
I have gotten this far now looking at Registered file types: Has
Extensions File Types

Where do I scrowl down to and how do I see

"rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n %1

Thank You
Carolyn
Trying to learn windows xp


"Russ Valentine [MVP-Outlook]" wrote:

> Windows Explorer is the main utility used to view the contents of your
> computer and is available on the Start Menu.
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Carolyn" > wrote in message
> ...
> >I am sorry but I just do not know how to find a lot of things in order to
> >fix
> > a problem,
> > Where is the Windows Explorer - Folder? If I find that then what would I
> > do
> > if the line does not read what you have below.
> >
> > Carolyn
> >
> > Windows Explorer > Folder
> > Options. File Types. For most users the command line should read:
> >
> > "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> > %1"
> >
> > --
> > Trying to learn windows xp
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> More thorough?
> >> No. What information are you lacking?
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Carolyn" > wrote in message
> >> ...
> >> > can you be more through in your instructions for correcting this
> >> > problem,
> >> > like step by step, I have never worked with this problem before.
> >> > Thanks
> >> > --
> >> > Trying to learn windows xp
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> There are many possible causes for this problem. Most often, this
> >> >> problem
> >> >> arises because some other imaging application that you installed has
> >> >> set
> >> >> itself as the default viewer for TIF files. To view faxes from the Fax
> >> >> Console, the Windows Imaging and Fax viewer must be your default
> >> >> viewer
> >> >> for
> >> >> TIF files. You can easily restore that setting in Windows Explorer >
> >> >> Folder
> >> >> Options. File Types. For most users the command line should read:
> >> >>
> >> >> "rundll32.exe
> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> >> %1"
> >> >>
> >> >> Another common cause of this problem is firewall software Trojan horse
> >> >> rules. The most common is one that ships with Norton Internet
> >> >> Security.
> >> >> Details on that on are available here:
> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
> >> >>
> >> >>
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Barry" > wrote in message
> >> >> ...
> >> >> > All aspects of fax works OK except I cannot preview the document
> >> >> > before
> >> >> > sending or be able to open an already sent fax. Trying to open to
> >> >> > view
> >> >> > reverts to the desktop.
> >> >> > --
> >> >> > Many thanks
> >> >> >
> >> >> >
> >> >> > BARRY
> >> >>
> >> >>
> >> >>
> >>
>

[Russ Valentine [MVP-Outlook]]

You should be able to scroll down the list of file types, find TIF files,
then examine the program used for the "Open" command.
--
Russ Valentine
[MVP-Outlook]
"Carolyn" > wrote in message
...
>I found Windows Explorer by (1)selecting start (2)select all programs (3)
> (select Accesories)
> (4) select windows Explorer (which brought up my documents) (4) select
> tools
> (5) select folder options
> (6) Select file Types
> I have gotten this far now looking at Registered file types: Has
> Extensions File Types
>
> Where do I scrowl down to and how do I see
>
> "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> %1
>
> Thank You
> Carolyn
> Trying to learn windows xp
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> Windows Explorer is the main utility used to view the contents of your
>> computer and is available on the Start Menu.
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Carolyn" > wrote in message
>> ...
>> >I am sorry but I just do not know how to find a lot of things in order
>> >to
>> >fix
>> > a problem,
>> > Where is the Windows Explorer - Folder? If I find that then what would
>> > I
>> > do
>> > if the line does not read what you have below.
>> >
>> > Carolyn
>> >
>> > Windows Explorer > Folder
>> > Options. File Types. For most users the command line should read:
>> >
>> > "rundll32.exe
>> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> > %1"
>> >
>> > --
>> > Trying to learn windows xp
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> More thorough?
>> >> No. What information are you lacking?
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Carolyn" > wrote in message
>> >> ...
>> >> > can you be more through in your instructions for correcting this
>> >> > problem,
>> >> > like step by step, I have never worked with this problem before.
>> >> > Thanks
>> >> > --
>> >> > Trying to learn windows xp
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> There are many possible causes for this problem. Most often, this
>> >> >> problem
>> >> >> arises because some other imaging application that you installed
>> >> >> has
>> >> >> set
>> >> >> itself as the default viewer for TIF files. To view faxes from the
>> >> >> Fax
>> >> >> Console, the Windows Imaging and Fax viewer must be your default
>> >> >> viewer
>> >> >> for
>> >> >> TIF files. You can easily restore that setting in Windows Explorer
>> >> >> >
>> >> >> Folder
>> >> >> Options. File Types. For most users the command line should read:
>> >> >>
>> >> >> "rundll32.exe
>> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> >> >> %1"
>> >> >>
>> >> >> Another common cause of this problem is firewall software Trojan
>> >> >> horse
>> >> >> rules. The most common is one that ships with Norton Internet
>> >> >> Security.
>> >> >> Details on that on are available here:
>> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>> >> >>
>> >> >>
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Barry" > wrote in message
>> >> >> ...
>> >> >> > All aspects of fax works OK except I cannot preview the document
>> >> >> > before
>> >> >> > sending or be able to open an already sent fax. Trying to open to
>> >> >> > view
>> >> >> > reverts to the desktop.
>> >> >> > --
>> >> >> > Many thanks
>> >> >> >
>> >> >> >
>> >> >> > BARRY
>> >> >>
>> >> >>
>> >> >>
>> >>
>>

[Carolyn]

I found two
(1) Tif
Corel Photo-paint 4.0 picture
opens with corel paint

(2) Tiff
Tif image
opens with picture & Fax viewer

What would the next step be?

Thank You
Carolyn
--
Trying to learn windows xp


"Russ Valentine [MVP-Outlook]" wrote:

> You should be able to scroll down the list of file types, find TIF files,
> then examine the program used for the "Open" command.
> --
> Russ Valentine
> [MVP-Outlook]
> "Carolyn" > wrote in message
> ...
> >I found Windows Explorer by (1)selecting start (2)select all programs (3)
> > (select Accesories)
> > (4) select windows Explorer (which brought up my documents) (4) select
> > tools
> > (5) select folder options
> > (6) Select file Types
> > I have gotten this far now looking at Registered file types: Has
> > Extensions File Types
> >
> > Where do I scrowl down to and how do I see
> >
> > "rundll32.exe <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> > %1
> >
> > Thank You
> > Carolyn
> > Trying to learn windows xp
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> Windows Explorer is the main utility used to view the contents of your
> >> computer and is available on the Start Menu.
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Carolyn" > wrote in message
> >> ...
> >> >I am sorry but I just do not know how to find a lot of things in order
> >> >to
> >> >fix
> >> > a problem,
> >> > Where is the Windows Explorer - Folder? If I find that then what would
> >> > I
> >> > do
> >> > if the line does not read what you have below.
> >> >
> >> > Carolyn
> >> >
> >> > Windows Explorer > Folder
> >> > Options. File Types. For most users the command line should read:
> >> >
> >> > "rundll32.exe
> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> > %1"
> >> >
> >> > --
> >> > Trying to learn windows xp
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> More thorough?
> >> >> No. What information are you lacking?
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Carolyn" > wrote in message
> >> >> ...
> >> >> > can you be more through in your instructions for correcting this
> >> >> > problem,
> >> >> > like step by step, I have never worked with this problem before.
> >> >> > Thanks
> >> >> > --
> >> >> > Trying to learn windows xp
> >> >> >
> >> >> >
> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >
> >> >> >> There are many possible causes for this problem. Most often, this
> >> >> >> problem
> >> >> >> arises because some other imaging application that you installed
> >> >> >> has
> >> >> >> set
> >> >> >> itself as the default viewer for TIF files. To view faxes from the
> >> >> >> Fax
> >> >> >> Console, the Windows Imaging and Fax viewer must be your default
> >> >> >> viewer
> >> >> >> for
> >> >> >> TIF files. You can easily restore that setting in Windows Explorer
> >> >> >> >
> >> >> >> Folder
> >> >> >> Options. File Types. For most users the command line should read:
> >> >> >>
> >> >> >> "rundll32.exe
> >> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> >> >> %1"
> >> >> >>
> >> >> >> Another common cause of this problem is firewall software Trojan
> >> >> >> horse
> >> >> >> rules. The most common is one that ships with Norton Internet
> >> >> >> Security.
> >> >> >> Details on that on are available here:
> >> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
> >> >> >>
> >> >> >>
> >> >> >> --
> >> >> >> Russ Valentine
> >> >> >> [MVP-Outlook]
> >> >> >> "Barry" > wrote in message
> >> >> >> ...
> >> >> >> > All aspects of fax works OK except I cannot preview the document
> >> >> >> > before
> >> >> >> > sending or be able to open an already sent fax. Trying to open to
> >> >> >> > view
> >> >> >> > reverts to the desktop.
> >> >> >> > --
> >> >> >> > Many thanks
> >> >> >> >
> >> >> >> >
> >> >> >> > BARRY
> >> >> >>
> >> >> >>
> >> >> >>
> >> >>
> >>
>

[Russ Valentine [MVP-Outlook]]

That's your problem. TIF files need to be set to use the Windows Picture and
Fax viewer.
It's all documented here:
http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835135

--
Russ Valentine
[MVP-Outlook]
"Carolyn" > wrote in message
...
>I found two
> (1) Tif
> Corel Photo-paint 4.0 picture
> opens with corel paint
>
> (2) Tiff
> Tif image
> opens with picture & Fax viewer
>
> What would the next step be?
>
> Thank You
> Carolyn
> --
> Trying to learn windows xp
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> You should be able to scroll down the list of file types, find TIF files,
>> then examine the program used for the "Open" command.
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Carolyn" > wrote in message
>> ...
>> >I found Windows Explorer by (1)selecting start (2)select all programs
>> >(3)
>> > (select Accesories)
>> > (4) select windows Explorer (which brought up my documents) (4) select
>> > tools
>> > (5) select folder options
>> > (6) Select file Types
>> > I have gotten this far now looking at Registered file types: Has
>> > Extensions File Types
>> >
>> > Where do I scrowl down to and how do I see
>> >
>> > "rundll32.exe
>> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> > %1
>> >
>> > Thank You
>> > Carolyn
>> > Trying to learn windows xp
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> Windows Explorer is the main utility used to view the contents of your
>> >> computer and is available on the Start Menu.
>> >>
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Carolyn" > wrote in message
>> >> ...
>> >> >I am sorry but I just do not know how to find a lot of things in
>> >> >order
>> >> >to
>> >> >fix
>> >> > a problem,
>> >> > Where is the Windows Explorer - Folder? If I find that then what
>> >> > would
>> >> > I
>> >> > do
>> >> > if the line does not read what you have below.
>> >> >
>> >> > Carolyn
>> >> >
>> >> > Windows Explorer > Folder
>> >> > Options. File Types. For most users the command line should read:
>> >> >
>> >> > "rundll32.exe
>> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> >> > %1"
>> >> >
>> >> > --
>> >> > Trying to learn windows xp
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> More thorough?
>> >> >> No. What information are you lacking?
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Carolyn" > wrote in message
>> >> >> ...
>> >> >> > can you be more through in your instructions for correcting this
>> >> >> > problem,
>> >> >> > like step by step, I have never worked with this problem before.
>> >> >> > Thanks
>> >> >> > --
>> >> >> > Trying to learn windows xp
>> >> >> >
>> >> >> >
>> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >
>> >> >> >> There are many possible causes for this problem. Most often,
>> >> >> >> this
>> >> >> >> problem
>> >> >> >> arises because some other imaging application that you installed
>> >> >> >> has
>> >> >> >> set
>> >> >> >> itself as the default viewer for TIF files. To view faxes from
>> >> >> >> the
>> >> >> >> Fax
>> >> >> >> Console, the Windows Imaging and Fax viewer must be your default
>> >> >> >> viewer
>> >> >> >> for
>> >> >> >> TIF files. You can easily restore that setting in Windows
>> >> >> >> Explorer
>> >> >> >> >
>> >> >> >> Folder
>> >> >> >> Options. File Types. For most users the command line should
>> >> >> >> read:
>> >> >> >>
>> >> >> >> "rundll32.exe
>> >> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> >> >> >> %1"
>> >> >> >>
>> >> >> >> Another common cause of this problem is firewall software Trojan
>> >> >> >> horse
>> >> >> >> rules. The most common is one that ships with Norton Internet
>> >> >> >> Security.
>> >> >> >> Details on that on are available here:
>> >> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>> >> >> >>
>> >> >> >>
>> >> >> >> --
>> >> >> >> Russ Valentine
>> >> >> >> [MVP-Outlook]
>> >> >> >> "Barry" > wrote in message
>> >> >> >> ...
>> >> >> >> > All aspects of fax works OK except I cannot preview the
>> >> >> >> > document
>> >> >> >> > before
>> >> >> >> > sending or be able to open an already sent fax. Trying to open
>> >> >> >> > to
>> >> >> >> > view
>> >> >> >> > reverts to the desktop.
>> >> >> >> > --
>> >> >> >> > Many thanks
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > BARRY
>> >> >> >>
>> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>>

[Carolyn]

Ok I highlighted
Tif Corel Photo-paint 4.0 picture
opens with corel paint
Clicked on change and changed it too: Windows Picture and Fax Viewer

Now reads as:
Extension TIF File Types TIF File
Opens with Windows Picture and Fax Viewer

Is this correct? DO I have to restart XP windows or do anything else before
I go and try to view a fax?

Thank you for your patience
Carolyn
Trying to learn windows xp


"Russ Valentine [MVP-Outlook]" wrote:

> That's your problem. TIF files need to be set to use the Windows Picture and
> Fax viewer.
> It's all documented here:
> http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835135
>
> --
> Russ Valentine
> [MVP-Outlook]
> "Carolyn" > wrote in message
> ...
> >I found two
> > (1) Tif
> > Corel Photo-paint 4.0 picture
> > opens with corel paint
> >
> > (2) Tiff
> > Tif image
> > opens with picture & Fax viewer
> >
> > What would the next step be?
> >
> > Thank You
> > Carolyn
> > --
> > Trying to learn windows xp
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> You should be able to scroll down the list of file types, find TIF files,
> >> then examine the program used for the "Open" command.
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Carolyn" > wrote in message
> >> ...
> >> >I found Windows Explorer by (1)selecting start (2)select all programs
> >> >(3)
> >> > (select Accesories)
> >> > (4) select windows Explorer (which brought up my documents) (4) select
> >> > tools
> >> > (5) select folder options
> >> > (6) Select file Types
> >> > I have gotten this far now looking at Registered file types: Has
> >> > Extensions File Types
> >> >
> >> > Where do I scrowl down to and how do I see
> >> >
> >> > "rundll32.exe
> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> > %1
> >> >
> >> > Thank You
> >> > Carolyn
> >> > Trying to learn windows xp
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> Windows Explorer is the main utility used to view the contents of your
> >> >> computer and is available on the Start Menu.
> >> >>
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Carolyn" > wrote in message
> >> >> ...
> >> >> >I am sorry but I just do not know how to find a lot of things in
> >> >> >order
> >> >> >to
> >> >> >fix
> >> >> > a problem,
> >> >> > Where is the Windows Explorer - Folder? If I find that then what
> >> >> > would
> >> >> > I
> >> >> > do
> >> >> > if the line does not read what you have below.
> >> >> >
> >> >> > Carolyn
> >> >> >
> >> >> > Windows Explorer > Folder
> >> >> > Options. File Types. For most users the command line should read:
> >> >> >
> >> >> > "rundll32.exe
> >> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> >> > %1"
> >> >> >
> >> >> > --
> >> >> > Trying to learn windows xp
> >> >> >
> >> >> >
> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >
> >> >> >> More thorough?
> >> >> >> No. What information are you lacking?
> >> >> >> --
> >> >> >> Russ Valentine
> >> >> >> [MVP-Outlook]
> >> >> >> "Carolyn" > wrote in message
> >> >> >> ...
> >> >> >> > can you be more through in your instructions for correcting this
> >> >> >> > problem,
> >> >> >> > like step by step, I have never worked with this problem before.
> >> >> >> > Thanks
> >> >> >> > --
> >> >> >> > Trying to learn windows xp
> >> >> >> >
> >> >> >> >
> >> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >> >
> >> >> >> >> There are many possible causes for this problem. Most often,
> >> >> >> >> this
> >> >> >> >> problem
> >> >> >> >> arises because some other imaging application that you installed
> >> >> >> >> has
> >> >> >> >> set
> >> >> >> >> itself as the default viewer for TIF files. To view faxes from
> >> >> >> >> the
> >> >> >> >> Fax
> >> >> >> >> Console, the Windows Imaging and Fax viewer must be your default
> >> >> >> >> viewer
> >> >> >> >> for
> >> >> >> >> TIF files. You can easily restore that setting in Windows
> >> >> >> >> Explorer
> >> >> >> >> >
> >> >> >> >> Folder
> >> >> >> >> Options. File Types. For most users the command line should
> >> >> >> >> read:
> >> >> >> >>
> >> >> >> >> "rundll32.exe
> >> >> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> >> >> >> %1"
> >> >> >> >>
> >> >> >> >> Another common cause of this problem is firewall software Trojan
> >> >> >> >> horse
> >> >> >> >> rules. The most common is one that ships with Norton Internet
> >> >> >> >> Security.
> >> >> >> >> Details on that on are available here:
> >> >> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
> >> >> >> >>
> >> >> >> >>
> >> >> >> >> --
> >> >> >> >> Russ Valentine
> >> >> >> >> [MVP-Outlook]
> >> >> >> >> "Barry" > wrote in message
> >> >> >> >> ...
> >> >> >> >> > All aspects of fax works OK except I cannot preview the
> >> >> >> >> > document
> >> >> >> >> > before
> >> >> >> >> > sending or be able to open an already sent fax. Trying to open
> >> >> >> >> > to
> >> >> >> >> > view
> >> >> >> >> > reverts to the desktop.
> >> >> >> >> > --
> >> >> >> >> > Many thanks
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > BARRY
> >> >> >> >>
> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
>
>

[Russ Valentine [MVP-Outlook]]

It's always good to restart whenever you've made a system change. That
should take care of it.
--
Russ Valentine
[MVP-Outlook]
"Carolyn" > wrote in message
...
> Ok I highlighted
> Tif Corel Photo-paint 4.0 picture
> opens with corel paint
> Clicked on change and changed it too: Windows Picture and Fax Viewer
>
> Now reads as:
> Extension TIF File Types TIF File
> Opens with Windows Picture and Fax Viewer
>
> Is this correct? DO I have to restart XP windows or do anything else
> before
> I go and try to view a fax?
>
> Thank you for your patience
> Carolyn
> Trying to learn windows xp
>
>
> "Russ Valentine [MVP-Outlook]" wrote:
>
>> That's your problem. TIF files need to be set to use the Windows Picture
>> and
>> Fax viewer.
>> It's all documented here:
>> http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835135
>>
>> --
>> Russ Valentine
>> [MVP-Outlook]
>> "Carolyn" > wrote in message
>> ...
>> >I found two
>> > (1) Tif
>> > Corel Photo-paint 4.0 picture
>> > opens with corel paint
>> >
>> > (2) Tiff
>> > Tif image
>> > opens with picture & Fax viewer
>> >
>> > What would the next step be?
>> >
>> > Thank You
>> > Carolyn
>> > --
>> > Trying to learn windows xp
>> >
>> >
>> > "Russ Valentine [MVP-Outlook]" wrote:
>> >
>> >> You should be able to scroll down the list of file types, find TIF
>> >> files,
>> >> then examine the program used for the "Open" command.
>> >> --
>> >> Russ Valentine
>> >> [MVP-Outlook]
>> >> "Carolyn" > wrote in message
>> >> ...
>> >> >I found Windows Explorer by (1)selecting start (2)select all programs
>> >> >(3)
>> >> > (select Accesories)
>> >> > (4) select windows Explorer (which brought up my documents) (4)
>> >> > select
>> >> > tools
>> >> > (5) select folder options
>> >> > (6) Select file Types
>> >> > I have gotten this far now looking at Registered file types: Has
>> >> > Extensions File Types
>> >> >
>> >> > Where do I scrowl down to and how do I see
>> >> >
>> >> > "rundll32.exe
>> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> >> > %1
>> >> >
>> >> > Thank You
>> >> > Carolyn
>> >> > Trying to learn windows xp
>> >> >
>> >> >
>> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >
>> >> >> Windows Explorer is the main utility used to view the contents of
>> >> >> your
>> >> >> computer and is available on the Start Menu.
>> >> >>
>> >> >> --
>> >> >> Russ Valentine
>> >> >> [MVP-Outlook]
>> >> >> "Carolyn" > wrote in message
>> >> >> ...
>> >> >> >I am sorry but I just do not know how to find a lot of things in
>> >> >> >order
>> >> >> >to
>> >> >> >fix
>> >> >> > a problem,
>> >> >> > Where is the Windows Explorer - Folder? If I find that then what
>> >> >> > would
>> >> >> > I
>> >> >> > do
>> >> >> > if the line does not read what you have below.
>> >> >> >
>> >> >> > Carolyn
>> >> >> >
>> >> >> > Windows Explorer > Folder
>> >> >> > Options. File Types. For most users the command line should read:
>> >> >> >
>> >> >> > "rundll32.exe
>> >> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> >> >> > %1"
>> >> >> >
>> >> >> > --
>> >> >> > Trying to learn windows xp
>> >> >> >
>> >> >> >
>> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >
>> >> >> >> More thorough?
>> >> >> >> No. What information are you lacking?
>> >> >> >> --
>> >> >> >> Russ Valentine
>> >> >> >> [MVP-Outlook]
>> >> >> >> "Carolyn" > wrote in message
>> >> >> >> ...
>> >> >> >> > can you be more through in your instructions for correcting
>> >> >> >> > this
>> >> >> >> > problem,
>> >> >> >> > like step by step, I have never worked with this problem
>> >> >> >> > before.
>> >> >> >> > Thanks
>> >> >> >> > --
>> >> >> >> > Trying to learn windows xp
>> >> >> >> >
>> >> >> >> >
>> >> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
>> >> >> >> >
>> >> >> >> >> There are many possible causes for this problem. Most often,
>> >> >> >> >> this
>> >> >> >> >> problem
>> >> >> >> >> arises because some other imaging application that you
>> >> >> >> >> installed
>> >> >> >> >> has
>> >> >> >> >> set
>> >> >> >> >> itself as the default viewer for TIF files. To view faxes
>> >> >> >> >> from
>> >> >> >> >> the
>> >> >> >> >> Fax
>> >> >> >> >> Console, the Windows Imaging and Fax viewer must be your
>> >> >> >> >> default
>> >> >> >> >> viewer
>> >> >> >> >> for
>> >> >> >> >> TIF files. You can easily restore that setting in Windows
>> >> >> >> >> Explorer
>> >> >> >> >> >
>> >> >> >> >> Folder
>> >> >> >> >> Options. File Types. For most users the command line should
>> >> >> >> >> read:
>> >> >> >> >>
>> >> >> >> >> "rundll32.exe
>> >> >> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
>> >> >> >> >> %1"
>> >> >> >> >>
>> >> >> >> >> Another common cause of this problem is firewall software
>> >> >> >> >> Trojan
>> >> >> >> >> horse
>> >> >> >> >> rules. The most common is one that ships with Norton Internet
>> >> >> >> >> Security.
>> >> >> >> >> Details on that on are available here:
>> >> >> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >> --
>> >> >> >> >> Russ Valentine
>> >> >> >> >> [MVP-Outlook]
>> >> >> >> >> "Barry" > wrote in message
>> >> >> >> >> ...
>> >> >> >> >> > All aspects of fax works OK except I cannot preview the
>> >> >> >> >> > document
>> >> >> >> >> > before
>> >> >> >> >> > sending or be able to open an already sent fax. Trying to
>> >> >> >> >> > open
>> >> >> >> >> > to
>> >> >> >> >> > view
>> >> >> >> >> > reverts to the desktop.
>> >> >> >> >> > --
>> >> >> >> >> > Many thanks
>> >> >> >> >> >
>> >> >> >> >> >
>> >> >> >> >> > BARRY
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >> >>
>> >> >> >>
>> >> >>
>> >>
>>
>>

[Carolyn]

Well I just viewed my first fax since getting a new CPU in July. I will
print and use what I just learned from you for future reference.
Thank You for having the patience to stay with me. Next on Monday I have to
find out why I cannot restore my system to an earlier restore point.

Carolyn
--
Trying to learn windows xp


"Russ Valentine [MVP-Outlook]" wrote:

> It's always good to restart whenever you've made a system change. That
> should take care of it.
> --
> Russ Valentine
> [MVP-Outlook]
> "Carolyn" > wrote in message
> ...
> > Ok I highlighted
> > Tif Corel Photo-paint 4.0 picture
> > opens with corel paint
> > Clicked on change and changed it too: Windows Picture and Fax Viewer
> >
> > Now reads as:
> > Extension TIF File Types TIF File
> > Opens with Windows Picture and Fax Viewer
> >
> > Is this correct? DO I have to restart XP windows or do anything else
> > before
> > I go and try to view a fax?
> >
> > Thank you for your patience
> > Carolyn
> > Trying to learn windows xp
> >
> >
> > "Russ Valentine [MVP-Outlook]" wrote:
> >
> >> That's your problem. TIF files need to be set to use the Windows Picture
> >> and
> >> Fax viewer.
> >> It's all documented here:
> >> http://members.shaw.ca/bsanders/FAQFAX.htm#_Toc88835135
> >>
> >> --
> >> Russ Valentine
> >> [MVP-Outlook]
> >> "Carolyn" > wrote in message
> >> ...
> >> >I found two
> >> > (1) Tif
> >> > Corel Photo-paint 4.0 picture
> >> > opens with corel paint
> >> >
> >> > (2) Tiff
> >> > Tif image
> >> > opens with picture & Fax viewer
> >> >
> >> > What would the next step be?
> >> >
> >> > Thank You
> >> > Carolyn
> >> > --
> >> > Trying to learn windows xp
> >> >
> >> >
> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >
> >> >> You should be able to scroll down the list of file types, find TIF
> >> >> files,
> >> >> then examine the program used for the "Open" command.
> >> >> --
> >> >> Russ Valentine
> >> >> [MVP-Outlook]
> >> >> "Carolyn" > wrote in message
> >> >> ...
> >> >> >I found Windows Explorer by (1)selecting start (2)select all programs
> >> >> >(3)
> >> >> > (select Accesories)
> >> >> > (4) select windows Explorer (which brought up my documents) (4)
> >> >> > select
> >> >> > tools
> >> >> > (5) select folder options
> >> >> > (6) Select file Types
> >> >> > I have gotten this far now looking at Registered file types: Has
> >> >> > Extensions File Types
> >> >> >
> >> >> > Where do I scrowl down to and how do I see
> >> >> >
> >> >> > "rundll32.exe
> >> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> >> > %1
> >> >> >
> >> >> > Thank You
> >> >> > Carolyn
> >> >> > Trying to learn windows xp
> >> >> >
> >> >> >
> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >
> >> >> >> Windows Explorer is the main utility used to view the contents of
> >> >> >> your
> >> >> >> computer and is available on the Start Menu.
> >> >> >>
> >> >> >> --
> >> >> >> Russ Valentine
> >> >> >> [MVP-Outlook]
> >> >> >> "Carolyn" > wrote in message
> >> >> >> ...
> >> >> >> >I am sorry but I just do not know how to find a lot of things in
> >> >> >> >order
> >> >> >> >to
> >> >> >> >fix
> >> >> >> > a problem,
> >> >> >> > Where is the Windows Explorer - Folder? If I find that then what
> >> >> >> > would
> >> >> >> > I
> >> >> >> > do
> >> >> >> > if the line does not read what you have below.
> >> >> >> >
> >> >> >> > Carolyn
> >> >> >> >
> >> >> >> > Windows Explorer > Folder
> >> >> >> > Options. File Types. For most users the command line should read:
> >> >> >> >
> >> >> >> > "rundll32.exe
> >> >> >> > <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> >> >> > %1"
> >> >> >> >
> >> >> >> > --
> >> >> >> > Trying to learn windows xp
> >> >> >> >
> >> >> >> >
> >> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >> >
> >> >> >> >> More thorough?
> >> >> >> >> No. What information are you lacking?
> >> >> >> >> --
> >> >> >> >> Russ Valentine
> >> >> >> >> [MVP-Outlook]
> >> >> >> >> "Carolyn" > wrote in message
> >> >> >> >> ...
> >> >> >> >> > can you be more through in your instructions for correcting
> >> >> >> >> > this
> >> >> >> >> > problem,
> >> >> >> >> > like step by step, I have never worked with this problem
> >> >> >> >> > before.
> >> >> >> >> > Thanks
> >> >> >> >> > --
> >> >> >> >> > Trying to learn windows xp
> >> >> >> >> >
> >> >> >> >> >
> >> >> >> >> > "Russ Valentine [MVP-Outlook]" wrote:
> >> >> >> >> >
> >> >> >> >> >> There are many possible causes for this problem. Most often,
> >> >> >> >> >> this
> >> >> >> >> >> problem
> >> >> >> >> >> arises because some other imaging application that you
> >> >> >> >> >> installed
> >> >> >> >> >> has
> >> >> >> >> >> set
> >> >> >> >> >> itself as the default viewer for TIF files. To view faxes
> >> >> >> >> >> from
> >> >> >> >> >> the
> >> >> >> >> >> Fax
> >> >> >> >> >> Console, the Windows Imaging and Fax viewer must be your
> >> >> >> >> >> default
> >> >> >> >> >> viewer
> >> >> >> >> >> for
> >> >> >> >> >> TIF files. You can easily restore that setting in Windows
> >> >> >> >> >> Explorer
> >> >> >> >> >> >
> >> >> >> >> >> Folder
> >> >> >> >> >> Options. File Types. For most users the command line should
> >> >> >> >> >> read:
> >> >> >> >> >>
> >> >> >> >> >> "rundll32.exe
> >> >> >> >> >> <drive>:\WINDOWS\system32\shimgvw.dll,ImageView_Fullscree n
> >> >> >> >> >> %1"
> >> >> >> >> >>
> >> >> >> >> >> Another common cause of this problem is firewall software
> >> >> >> >> >> Trojan
> >> >> >> >> >> horse
> >> >> >> >> >> rules. The most common is one that ships with Norton Internet
> >> >> >> >> >> Security.
> >> >> >> >> >> Details on that on are available here:
> >> >> >> >> >> http://service1.symantec.com/SUPPORT/nip.nsf/4a29389c214c78ea88256c75005f451a/713afacbd4135e0a88256c77007e526f?OpenDocument
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >> --
> >> >> >> >> >> Russ Valentine
> >> >> >> >> >> [MVP-Outlook]
> >> >> >> >> >> "Barry" > wrote in message
> >> >> >> >> >> ...
> >> >> >> >> >> > All aspects of fax works OK except I cannot preview the
> >> >> >> >> >> > document
> >> >> >> >> >> > before
> >> >> >> >> >> > sending or be able to open an already sent fax. Trying to
> >> >> >> >> >> > open
> >> >> >> >> >> > to
> >> >> >> >> >> > view
> >> >> >> >> >> > reverts to the desktop.
> >> >> >> >> >> > --
> >> >> >> >> >> > Many thanks
> >> >> >> >> >> >
> >> >> >> >> >> >
> >> >> >> >> >> > BARRY
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >> >>
> >> >> >> >>
> >> >> >>
> >> >>
> >>
> >>
>