HP Pavilion and Windows XP Service Pack 1 Incompatibility

[Steve]

I have attempted to download and install this patch.
From all appearances I do this successfully. The file
size is 112kb and windows tells me the update was
installed successfully.

However, the next time I restart my computer, I still
have the same critical update message telling me I need
to install this patch.

Can anyone help me out here and explain what is going on
or what I need to do to fix it?

Thanks in advance.
Steve

[Jim Macklin]

SP1 is megabytes in size, you have just downloaded the
install routine and have not completed the SP1 upgrade.


"Steve" > wrote in
message ...
| I have attempted to download and install this patch.
| From all appearances I do this successfully. The file
| size is 112kb and windows tells me the update was
| installed successfully.
|
| However, the next time I restart my computer, I still
| have the same critical update message telling me I need
| to install this patch.
|
| Can anyone help me out here and explain what is going on
| or what I need to do to fix it?
|
| Thanks in advance.
| Steve
|

[Ben]

I also have this problem. I then, however, downloaded
the full service pack (expanded to 162 MB), and ran the
update/update.exe file. Nothing happened, and I still
get the message that the service pack has not been
installed.
- Ben
>-----Original Message-----
>SP1 is megabytes in size, you have just downloaded the
>install routine and have not completed the SP1 upgrade.
>
>
>"Steve" > wrote in
>message ...
>| I have attempted to download and install this patch.
>| From all appearances I do this successfully. The file
>| size is 112kb and windows tells me the update was
>| installed successfully.
>|
>| However, the next time I restart my computer, I still
>| have the same critical update message telling me I need
>| to install this patch.
>|
>| Can anyone help me out here and explain what is going
on
>| or what I need to do to fix it?
>|
>| Thanks in advance.
>| Steve
>|
>
>
>.
>

[jel183 \(UK\)]

Hi,

Have a look at this article - I am presuming you are talking about the
Windows Update - you need to download and install the SP1RcvryFix.exe
from this link and follow the instructions - the Windows Update message will
not disappear until after you have done a system recovery

http://h20015.www2.hp.com/en/softwareDownloadIndex.jhtml?lc=en&softitem=pv-9137-1&sw_lang=en

--
HTH, Any advice appreciated...

jel183 (UK)


"Steve" > wrote in message
...
> I have attempted to download and install this patch.
> From all appearances I do this successfully. The file
> size is 112kb and windows tells me the update was
> installed successfully.
>
> However, the next time I restart my computer, I still
> have the same critical update message telling me I need
> to install this patch.
>
> Can anyone help me out here and explain what is going on
> or what I need to do to fix it?
>
> Thanks in advance.
> Steve
>