Windows update fails after sp2 installed

[Bob]

Hello,

After installing winxp sp2, when I go to the windows
update page, it currently lists two critical updates. But
when I try express download the installations fail without
a noticable error code. I run norton av and zone alarm
firewall. Have tried disabling both, but still no go.

Any suggestions?
Thanks.

[Rock]

Bob wrote:

> Hello,
>
> After installing winxp sp2, when I go to the windows
> update page, it currently lists two critical updates. But
> when I try express download the installations fail without
> a noticable error code. I run norton av and zone alarm
> firewall. Have tried disabling both, but still no go.
>
> Any suggestions?
> Thanks.

You might want to post this question to the experts in the Windows
Update Newsgroup:
news://msnews.microsoft.com/microsoft.public.windowsupdate