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View Full Version : User Accounts/Fixing XP Pro Installation


David Hercher
December 11th 03, 07:28 AM
I have XP Pro. For some unknown reason, the icon in
Control Panel for User Accounts won't respond when I
click on it. Short of completely reinstalling XP Pro,
what can I do? Thanks.

Rick \Nutcase\ Rogers
December 11th 03, 07:28 AM
Hi David,

Start/run msconfig, click on "expand file" (general tab)

File to expand: nusrmgr.cpl
From: X:\I386
To: %windir%\system32

Where X is whatever letter is assigned your CD drive (you need your WinXP CD
for this), change it accordingly. If your system was preinstalled, you may
find this instead on the hard drive under C:\Windows\I386. If so, change the
"from" line accordingly. Reboot when finished.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"David Hercher" > wrote in message
...
> I have XP Pro. For some unknown reason, the icon in
> Control Panel for User Accounts won't respond when I
> click on it. Short of completely reinstalling XP Pro,
> what can I do? Thanks.

David Hercher
December 11th 03, 07:29 AM
I've tried your suggestion several times, as well as the
manual way (start, expand e:\i386\nusrmgr.cp_
c:\windows\system32\nusrmgr.cpl), to no avail. Any other
suggestions?

Thanks.

>-----Original Message-----
>Hi David,
>
>Start/run msconfig, click on "expand file" (general tab)
>
>File to expand: nusrmgr.cpl
>From: X:\I386
>To: %windir%\system32
>
>Where X is whatever letter is assigned your CD drive
(you need your WinXP CD
>for this), change it accordingly. If your system was
preinstalled, you may
>find this instead on the hard drive under
C:\Windows\I386. If so, change the
>"from" line accordingly. Reboot when finished.
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>Windows isn't rocket science! That's my other hobby!
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"David Hercher" > wrote in message
...
>> I have XP Pro. For some unknown reason, the icon in
>> Control Panel for User Accounts won't respond when I
>> click on it. Short of completely reinstalling XP Pro,
>> what can I do? Thanks.
>
>
>.
>

Doug Knox MS-MVP
December 11th 03, 07:29 AM
Are you having trouble expanding the file, or its expanding correctly, but
not resolving your issue?

From the command line, the format I use, and never fails is:

EXPAND -R X:\I386\NUSRMGR.CP_ C:\Windows\System32

Where X: is your CD-ROM drive and it assumes that Windows is installed on C,
in the Windows directory.
--
Doug Knox, MS-MVP Windows XP/ Windows Smart Display
Win 95/98/Me/XP Tweaks and Fixes
http://www.dougknox.com
--------------------------------
Associate Expert
ExpertZone - http://www.microsoft.com/windowsxp/expertzone
--------------------------------
Please reply only to the newsgroup so all may benefit.
Unsolicited e-mail is not answered.

"David Hercher" > wrote in message
...
> I've tried your suggestion several times, as well as the
> manual way (start, expand e:\i386\nusrmgr.cp_
> c:\windows\system32\nusrmgr.cpl), to no avail. Any other
> suggestions?
>
> Thanks.
>
> >-----Original Message-----
> >Hi David,
> >
> >Start/run msconfig, click on "expand file" (general tab)
> >
> >File to expand: nusrmgr.cpl
> >From: X:\I386
> >To: %windir%\system32
> >
> >Where X is whatever letter is assigned your CD drive
> (you need your WinXP CD
> >for this), change it accordingly. If your system was
> preinstalled, you may
> >find this instead on the hard drive under
> C:\Windows\I386. If so, change the
> >"from" line accordingly. Reboot when finished.
> >
> >--
> >Best of Luck,
> >
> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >Windows isn't rocket science! That's my other hobby!
> >http://mvp.support.microsoft.com/
> >Associate Expert - WinXP - Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Win98 Help - www.rickrogers.org
> >
> >"David Hercher" > wrote in message
> ...
> >> I have XP Pro. For some unknown reason, the icon in
> >> Control Panel for User Accounts won't respond when I
> >> click on it. Short of completely reinstalling XP Pro,
> >> what can I do? Thanks.
> >
> >
> >.
> >

David Hercher
December 11th 03, 07:29 AM
The file expansion appears to work fine (I double-checked
by doing it exactly as you indicate below), but nothing
happens after I re-boot and click on the User Accounts
icon. Any other suggestions would be appreciated.
Thanks.

>-----Original Message-----
>Are you having trouble expanding the file, or its
expanding correctly, but
>not resolving your issue?
>
>From the command line, the format I use, and never fails
is:
>
>EXPAND -R X:\I386\NUSRMGR.CP_ C:\Windows\System32
>
>Where X: is your CD-ROM drive and it assumes that
Windows is installed on C,
>in the Windows directory.
>--
>Doug Knox, MS-MVP Windows XP/ Windows Smart Display
>Win 95/98/Me/XP Tweaks and Fixes
>http://www.dougknox.com
>--------------------------------
>Associate Expert
>ExpertZone -
http://www.microsoft.com/windowsxp/expertzone
>--------------------------------
>Please reply only to the newsgroup so all may benefit.
>Unsolicited e-mail is not answered.
>
>"David Hercher" > wrote in message
...
>> I've tried your suggestion several times, as well as
the
>> manual way (start, expand e:\i386\nusrmgr.cp_
>> c:\windows\system32\nusrmgr.cpl), to no avail. Any
other
>> suggestions?
>>
>> Thanks.
>>
>> >-----Original Message-----
>> >Hi David,
>> >
>> >Start/run msconfig, click on "expand file" (general
tab)
>> >
>> >File to expand: nusrmgr.cpl
>> >From: X:\I386
>> >To: %windir%\system32
>> >
>> >Where X is whatever letter is assigned your CD drive
>> (you need your WinXP CD
>> >for this), change it accordingly. If your system was
>> preinstalled, you may
>> >find this instead on the hard drive under
>> C:\Windows\I386. If so, change the
>> >"from" line accordingly. Reboot when finished.
>> >
>> >--
>> >Best of Luck,
>> >
>> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
>> >Windows isn't rocket science! That's my other hobby!
>> >http://mvp.support.microsoft.com/
>> >Associate Expert - WinXP - Expert Zone
>> >www.microsoft.com/windowsxp/expertzone
>> >Win98 Help - www.rickrogers.org
>> >
>> >"David Hercher" > wrote in
message
>> ...
>> >> I have XP Pro. For some unknown reason, the icon in
>> >> Control Panel for User Accounts won't respond when I
>> >> click on it. Short of completely reinstalling XP
Pro,
>> >> what can I do? Thanks.
>> >
>> >
>> >.
>> >
>
>
>.
>

Rick \Nutcase\ Rogers
December 11th 03, 07:30 AM
Hi David,

What happens if you double click the nusrmgr.cpl file right from Windows
Explorer?

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"David Hercher" > wrote in message
...
> The file expansion appears to work fine (I double-checked
> by doing it exactly as you indicate below), but nothing
> happens after I re-boot and click on the User Accounts
> icon. Any other suggestions would be appreciated.
> Thanks.
>
> >-----Original Message-----
> >Are you having trouble expanding the file, or its
> expanding correctly, but
> >not resolving your issue?
> >
> >From the command line, the format I use, and never fails
> is:
> >
> >EXPAND -R X:\I386\NUSRMGR.CP_ C:\Windows\System32
> >
> >Where X: is your CD-ROM drive and it assumes that
> Windows is installed on C,
> >in the Windows directory.
> >--
> >Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> >Win 95/98/Me/XP Tweaks and Fixes
> >http://www.dougknox.com
> >--------------------------------
> >Associate Expert
> >ExpertZone -
> http://www.microsoft.com/windowsxp/expertzone
> >--------------------------------
> >Please reply only to the newsgroup so all may benefit.
> >Unsolicited e-mail is not answered.
> >
> >"David Hercher" > wrote in message
> ...
> >> I've tried your suggestion several times, as well as
> the
> >> manual way (start, expand e:\i386\nusrmgr.cp_
> >> c:\windows\system32\nusrmgr.cpl), to no avail. Any
> other
> >> suggestions?
> >>
> >> Thanks.
> >>
> >> >-----Original Message-----
> >> >Hi David,
> >> >
> >> >Start/run msconfig, click on "expand file" (general
> tab)
> >> >
> >> >File to expand: nusrmgr.cpl
> >> >From: X:\I386
> >> >To: %windir%\system32
> >> >
> >> >Where X is whatever letter is assigned your CD drive
> >> (you need your WinXP CD
> >> >for this), change it accordingly. If your system was
> >> preinstalled, you may
> >> >find this instead on the hard drive under
> >> C:\Windows\I386. If so, change the
> >> >"from" line accordingly. Reboot when finished.
> >> >
> >> >--
> >> >Best of Luck,
> >> >
> >> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >> >Windows isn't rocket science! That's my other hobby!
> >> >http://mvp.support.microsoft.com/
> >> >Associate Expert - WinXP - Expert Zone
> >> >www.microsoft.com/windowsxp/expertzone
> >> >Win98 Help - www.rickrogers.org
> >> >
> >> >"David Hercher" > wrote in
> message
> >> ...
> >> >> I have XP Pro. For some unknown reason, the icon in
> >> >> Control Panel for User Accounts won't respond when I
> >> >> click on it. Short of completely reinstalling XP
> Pro,
> >> >> what can I do? Thanks.
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

David Hercher
December 11th 03, 07:30 AM
Same thing, i.e., nothing.

>-----Original Message-----
>Hi David,
>
>What happens if you double click the nusrmgr.cpl file
right from Windows
>Explorer?
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>Windows isn't rocket science! That's my other hobby!
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"David Hercher" > wrote in message
...
>> The file expansion appears to work fine (I double-
checked
>> by doing it exactly as you indicate below), but nothing
>> happens after I re-boot and click on the User Accounts
>> icon. Any other suggestions would be appreciated.
>> Thanks.
>>
>> >-----Original Message-----
>> >Are you having trouble expanding the file, or its
>> expanding correctly, but
>> >not resolving your issue?
>> >
>> >From the command line, the format I use, and never
fails
>> is:
>> >
>> >EXPAND -R X:\I386\NUSRMGR.CP_ C:\Windows\System32
>> >
>> >Where X: is your CD-ROM drive and it assumes that
>> Windows is installed on C,
>> >in the Windows directory.
>> >--
>> >Doug Knox, MS-MVP Windows XP/ Windows Smart Display
>> >Win 95/98/Me/XP Tweaks and Fixes
>> >http://www.dougknox.com
>> >--------------------------------
>> >Associate Expert
>> >ExpertZone -
>> http://www.microsoft.com/windowsxp/expertzone
>> >--------------------------------
>> >Please reply only to the newsgroup so all may benefit.
>> >Unsolicited e-mail is not answered.
>> >
>> >"David Hercher" > wrote in
message
>> ...
>> >> I've tried your suggestion several times, as well as
>> the
>> >> manual way (start, expand e:\i386\nusrmgr.cp_
>> >> c:\windows\system32\nusrmgr.cpl), to no avail. Any
>> other
>> >> suggestions?
>> >>
>> >> Thanks.
>> >>
>> >> >-----Original Message-----
>> >> >Hi David,
>> >> >
>> >> >Start/run msconfig, click on "expand file" (general
>> tab)
>> >> >
>> >> >File to expand: nusrmgr.cpl
>> >> >From: X:\I386
>> >> >To: %windir%\system32
>> >> >
>> >> >Where X is whatever letter is assigned your CD
drive
>> >> (you need your WinXP CD
>> >> >for this), change it accordingly. If your system
was
>> >> preinstalled, you may
>> >> >find this instead on the hard drive under
>> >> C:\Windows\I386. If so, change the
>> >> >"from" line accordingly. Reboot when finished.
>> >> >
>> >> >--
>> >> >Best of Luck,
>> >> >
>> >> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
>> >> >Windows isn't rocket science! That's my other
hobby!
>> >> >http://mvp.support.microsoft.com/
>> >> >Associate Expert - WinXP - Expert Zone
>> >> >www.microsoft.com/windowsxp/expertzone
>> >> >Win98 Help - www.rickrogers.org
>> >> >
>> >> >"David Hercher" > wrote in
>> message
>> >> ...
>> >> >> I have XP Pro. For some unknown reason, the
icon in
>> >> >> Control Panel for User Accounts won't respond
when I
>> >> >> click on it. Short of completely reinstalling XP
>> Pro,
>> >> >> what can I do? Thanks.
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

David Hercher
December 11th 03, 07:31 AM
Problem solved by running sfc /scannow at Start Run.

>-----Original Message-----
>Hi David,
>
>What happens if you double click the nusrmgr.cpl file
right from Windows
>Explorer?
>
>--
>Best of Luck,
>
>Rick Rogers aka "Nutcase" MS-MVP - Win9x
>Windows isn't rocket science! That's my other hobby!
>http://mvp.support.microsoft.com/
>Associate Expert - WinXP - Expert Zone
>www.microsoft.com/windowsxp/expertzone
>Win98 Help - www.rickrogers.org
>
>"David Hercher" > wrote in message
...
>> The file expansion appears to work fine (I double-
checked
>> by doing it exactly as you indicate below), but nothing
>> happens after I re-boot and click on the User Accounts
>> icon. Any other suggestions would be appreciated.
>> Thanks.
>>
>> >-----Original Message-----
>> >Are you having trouble expanding the file, or its
>> expanding correctly, but
>> >not resolving your issue?
>> >
>> >From the command line, the format I use, and never
fails
>> is:
>> >
>> >EXPAND -R X:\I386\NUSRMGR.CP_ C:\Windows\System32
>> >
>> >Where X: is your CD-ROM drive and it assumes that
>> Windows is installed on C,
>> >in the Windows directory.
>> >--
>> >Doug Knox, MS-MVP Windows XP/ Windows Smart Display
>> >Win 95/98/Me/XP Tweaks and Fixes
>> >http://www.dougknox.com
>> >--------------------------------
>> >Associate Expert
>> >ExpertZone -
>> http://www.microsoft.com/windowsxp/expertzone
>> >--------------------------------
>> >Please reply only to the newsgroup so all may benefit.
>> >Unsolicited e-mail is not answered.
>> >
>> >"David Hercher" > wrote in
message
>> ...
>> >> I've tried your suggestion several times, as well as
>> the
>> >> manual way (start, expand e:\i386\nusrmgr.cp_
>> >> c:\windows\system32\nusrmgr.cpl), to no avail. Any
>> other
>> >> suggestions?
>> >>
>> >> Thanks.
>> >>
>> >> >-----Original Message-----
>> >> >Hi David,
>> >> >
>> >> >Start/run msconfig, click on "expand file" (general
>> tab)
>> >> >
>> >> >File to expand: nusrmgr.cpl
>> >> >From: X:\I386
>> >> >To: %windir%\system32
>> >> >
>> >> >Where X is whatever letter is assigned your CD
drive
>> >> (you need your WinXP CD
>> >> >for this), change it accordingly. If your system
was
>> >> preinstalled, you may
>> >> >find this instead on the hard drive under
>> >> C:\Windows\I386. If so, change the
>> >> >"from" line accordingly. Reboot when finished.
>> >> >
>> >> >--
>> >> >Best of Luck,
>> >> >
>> >> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
>> >> >Windows isn't rocket science! That's my other
hobby!
>> >> >http://mvp.support.microsoft.com/
>> >> >Associate Expert - WinXP - Expert Zone
>> >> >www.microsoft.com/windowsxp/expertzone
>> >> >Win98 Help - www.rickrogers.org
>> >> >
>> >> >"David Hercher" > wrote in
>> message
>> >> ...
>> >> >> I have XP Pro. For some unknown reason, the
icon in
>> >> >> Control Panel for User Accounts won't respond
when I
>> >> >> click on it. Short of completely reinstalling XP
>> Pro,
>> >> >> what can I do? Thanks.
>> >> >
>> >> >
>> >> >.
>> >> >
>> >
>> >
>> >.
>> >
>
>
>.
>

Rick \Nutcase\ Rogers
December 11th 03, 07:31 AM
Hi David,

Good to hear, and thanks for the feedback.

--
Best of Luck,

Rick Rogers aka "Nutcase" MS-MVP - Win9x
Windows isn't rocket science! That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org

"David Hercher" > wrote in message
...
> Problem solved by running sfc /scannow at Start Run.
>
> >-----Original Message-----
> >Hi David,
> >
> >What happens if you double click the nusrmgr.cpl file
> right from Windows
> >Explorer?
> >
> >--
> >Best of Luck,
> >
> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >Windows isn't rocket science! That's my other hobby!
> >http://mvp.support.microsoft.com/
> >Associate Expert - WinXP - Expert Zone
> >www.microsoft.com/windowsxp/expertzone
> >Win98 Help - www.rickrogers.org
> >
> >"David Hercher" > wrote in message
> ...
> >> The file expansion appears to work fine (I double-
> checked
> >> by doing it exactly as you indicate below), but nothing
> >> happens after I re-boot and click on the User Accounts
> >> icon. Any other suggestions would be appreciated.
> >> Thanks.
> >>
> >> >-----Original Message-----
> >> >Are you having trouble expanding the file, or its
> >> expanding correctly, but
> >> >not resolving your issue?
> >> >
> >> >From the command line, the format I use, and never
> fails
> >> is:
> >> >
> >> >EXPAND -R X:\I386\NUSRMGR.CP_ C:\Windows\System32
> >> >
> >> >Where X: is your CD-ROM drive and it assumes that
> >> Windows is installed on C,
> >> >in the Windows directory.
> >> >--
> >> >Doug Knox, MS-MVP Windows XP/ Windows Smart Display
> >> >Win 95/98/Me/XP Tweaks and Fixes
> >> >http://www.dougknox.com
> >> >--------------------------------
> >> >Associate Expert
> >> >ExpertZone -
> >> http://www.microsoft.com/windowsxp/expertzone
> >> >--------------------------------
> >> >Please reply only to the newsgroup so all may benefit.
> >> >Unsolicited e-mail is not answered.
> >> >
> >> >"David Hercher" > wrote in
> message
> >> ...
> >> >> I've tried your suggestion several times, as well as
> >> the
> >> >> manual way (start, expand e:\i386\nusrmgr.cp_
> >> >> c:\windows\system32\nusrmgr.cpl), to no avail. Any
> >> other
> >> >> suggestions?
> >> >>
> >> >> Thanks.
> >> >>
> >> >> >-----Original Message-----
> >> >> >Hi David,
> >> >> >
> >> >> >Start/run msconfig, click on "expand file" (general
> >> tab)
> >> >> >
> >> >> >File to expand: nusrmgr.cpl
> >> >> >From: X:\I386
> >> >> >To: %windir%\system32
> >> >> >
> >> >> >Where X is whatever letter is assigned your CD
> drive
> >> >> (you need your WinXP CD
> >> >> >for this), change it accordingly. If your system
> was
> >> >> preinstalled, you may
> >> >> >find this instead on the hard drive under
> >> >> C:\Windows\I386. If so, change the
> >> >> >"from" line accordingly. Reboot when finished.
> >> >> >
> >> >> >--
> >> >> >Best of Luck,
> >> >> >
> >> >> >Rick Rogers aka "Nutcase" MS-MVP - Win9x
> >> >> >Windows isn't rocket science! That's my other
> hobby!
> >> >> >http://mvp.support.microsoft.com/
> >> >> >Associate Expert - WinXP - Expert Zone
> >> >> >www.microsoft.com/windowsxp/expertzone
> >> >> >Win98 Help - www.rickrogers.org
> >> >> >
> >> >> >"David Hercher" > wrote in
> >> message
> >> >> ...
> >> >> >> I have XP Pro. For some unknown reason, the
> icon in
> >> >> >> Control Panel for User Accounts won't respond
> when I
> >> >> >> click on it. Short of completely reinstalling XP
> >> Pro,
> >> >> >> what can I do? Thanks.
> >> >> >
> >> >> >
> >> >> >.
> >> >> >
> >> >
> >> >
> >> >.
> >> >
> >
> >
> >.
> >

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