Inactive Links

[Carol]

Hello all,

Ever since I purchased my new computer, I have been
unable to click on links within an e-mail or instant
message, for example. I click the link and it goes
nowhere. Does anyone know of a setting that can fix this
problem? I've gone through everything that I know and
nothing has helped.

I appreciate any feedback!

Best regards.

[Carey Frisch [MVP]]

Go to Start > Run and type: REGSVR32 URLMON.DLL , and hit enter.
Click OK and reboot your computer.
Next, go to: IE/Tools/Internet Options/Programs/Reset Web Settings.


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

--------------------------------------------------------------------

"Carol" > wrote in message:
...

| Hello all,
|
| Ever since I purchased my new computer, I have been
| unable to click on links within an e-mail or instant
| message, for example. I click the link and it goes
| nowhere. Does anyone know of a setting that can fix this
| problem? I've gone through everything that I know and
| nothing has helped.
|
| I appreciate any feedback!
|
| Best regards.

[Ramesh [MS-MVP]]

Hi Carol,

1. Click [Start] [Run] type:
(Press Enter after each command)
Regsvr32 /i URLMON.DLL
Regsvr32 /i shdocvw.dll
Regsvr32 oleaut32.dll
Regsvr32 actxprxy.dll

2. Restart Windows
3. Open IE [Tools] [Internet Options] [Programs] [Reset Web Settings]

If this does not help, run this fix:
http://mvps.org/sramesh2k/utils/IEFix.exe

Manual procedure: (Microsoft Knowledge article link)
http://support.microsoft.com/default.aspx?kbid=281679

--
Regards,
Ramesh (MS-MVP)

http://www.mvps.org/sramesh2k

Microsoft Most Valuable Professional Program
http://mvp.support.microsoft.com

~ Please reply to newsgroup ~


"Carol" > wrote in message
...
Hello all,

Ever since I purchased my new computer, I have been
unable to click on links within an e-mail or instant
message, for example. I click the link and it goes
nowhere. Does anyone know of a setting that can fix this
problem? I've gone through everything that I know and
nothing has helped.

I appreciate any feedback!

Best regards.

[Carol]

Thanks to those who have replied. My links now work,
however, I'm not sure if it's related but now my Outlook
can't access my Roadrunner e-mail. Any suggestions?

Thanks again!
>-----Original Message-----
>Go to Start > Run and type: REGSVR32 URLMON.DLL , and
hit enter.
>Click OK and reboot your computer.
>Next, go to: IE/Tools/Internet Options/Programs/Reset
Web Settings.
>
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>
>---------------------------------------------------------
-----------
>
>"Carol" > wrote in message:
> ...
>
>| Hello all,
>|
>| Ever since I purchased my new computer, I have been
>| unable to click on links within an e-mail or instant
>| message, for example. I click the link and it goes
>| nowhere. Does anyone know of a setting that can fix
this
>| problem? I've gone through everything that I know and
>| nothing has helped.
>|
>| I appreciate any feedback!
>|
>| Best regards.
>.
>