SP2 killed my computer

[George]

Ever since I loaded this thing, my computer reboots at
will. It is like a HUGE virus! Sometimes every 2
minutes but I never get more than 15 minutes use before
the reboot. It will then cycle anywhere from 5 to 25
times before it finally reboots. I have a pentium iii
processor and the techs have already had me remove all my
cd software. I do not have the mpeg file that they ask
me to remove. Still the problem continues. I cannot
call the customer support people since I cannot
understand the techs. I'm hard of hearing and the accent
is too thick. When I try to use the chat, I get banged
out. I am now at a work where I can get a computer that
works. Oh yeah, when I try to use their webhelp and look
at my question using my email address, it states I have
no question or ticket open. Short of formatting the
drive and getting another operating system can anyone
offer any help.
Thanks,
George

[David D]

Are there any error messages that pop up? Does your computer actually
reboot, or does it shutdown (turn off). Did you check the option during the
SP2 install to backup old files? Do you see an option in Add/Remove Programs
to uninstall SP2? Need some more info... :)
"George" wrote:

> Ever since I loaded this thing, my computer reboots at
> will. It is like a HUGE virus! Sometimes every 2
> minutes but I never get more than 15 minutes use before
> the reboot. It will then cycle anywhere from 5 to 25
> times before it finally reboots. I have a pentium iii
> processor and the techs have already had me remove all my
> cd software. I do not have the mpeg file that they ask
> me to remove. Still the problem continues. I cannot
> call the customer support people since I cannot
> understand the techs. I'm hard of hearing and the accent
> is too thick. When I try to use the chat, I get banged
> out. I am now at a work where I can get a computer that
> works. Oh yeah, when I try to use their webhelp and look
> at my question using my email address, it states I have
> no question or ticket open. Short of formatting the
> drive and getting another operating system can anyone
> offer any help.
> Thanks,
> George
>

Try an uninstall. It's VERY dirty and may will not get your system back to
anywhere close to where it was pre sp2 install - but you may be able to use
it at least.


"George" > wrote in message
...
> Ever since I loaded this thing, my computer reboots at
> will. It is like a HUGE virus! Sometimes every 2
> minutes but I never get more than 15 minutes use before
> the reboot. It will then cycle anywhere from 5 to 25
> times before it finally reboots. I have a pentium iii
> processor and the techs have already had me remove all my
> cd software. I do not have the mpeg file that they ask
> me to remove. Still the problem continues. I cannot
> call the customer support people since I cannot
> understand the techs. I'm hard of hearing and the accent
> is too thick. When I try to use the chat, I get banged
> out. I am now at a work where I can get a computer that
> works. Oh yeah, when I try to use their webhelp and look
> at my question using my email address, it states I have
> no question or ticket open. Short of formatting the
> drive and getting another operating system can anyone
> offer any help.
> Thanks,
> George

[George]

First, Thanks,
Now, since I'm not at home because I cannot answer
everything.
1. There are no error messages, just goes black and then
reboots.
2. It reboots, It cycles over and over and over and
finally will restart with XP.
3. Whatever the default was is what I have. So it the
default was to backup, then they are backed up.
4. The last item I do not know and will check but I do
not believe I have an unistall option. Even if it was
there, I have already heard horror stories from others
here at work when they tried that option. Perhaps
exaggerated but nonetheless there.
geo
>-----Original Message-----
>Are there any error messages that pop up? Does your
computer actually
>reboot, or does it shutdown (turn off). Did you check
the option during the
>SP2 install to backup old files? Do you see an option in
Add/Remove Programs
>to uninstall SP2? Need some more info... :)
>"George" wrote:
>
>> Ever since I loaded this thing, my computer reboots at
>> will. It is like a HUGE virus! Sometimes every 2
>> minutes but I never get more than 15 minutes use
before
>> the reboot. It will then cycle anywhere from 5 to 25
>> times before it finally reboots. I have a pentium iii
>> processor and the techs have already had me remove all
my
>> cd software. I do not have the mpeg file that they
ask
>> me to remove. Still the problem continues. I cannot
>> call the customer support people since I cannot
>> understand the techs. I'm hard of hearing and the
accent
>> is too thick. When I try to use the chat, I get
banged
>> out. I am now at a work where I can get a computer
that
>> works. Oh yeah, when I try to use their webhelp and
look
>> at my question using my email address, it states I
have
>> no question or ticket open. Short of formatting the
>> drive and getting another operating system can anyone
>> offer any help.
>> Thanks,
>> George
>>
>.
>

[Justin_Ramos]

How to remove Windows XP Service Pack 2 from your computer:
support.microsoft.com/default.aspx?kbid=875350


" wrote:

> Try an uninstall. It's VERY dirty and may will not get your system back to
> anywhere close to where it was pre sp2 install - but you may be able to use
> it at least.
>
>
> "George" > wrote in message
> ...
> > Ever since I loaded this thing, my computer reboots at
> > will. It is like a HUGE virus! Sometimes every 2
> > minutes but I never get more than 15 minutes use before
> > the reboot. It will then cycle anywhere from 5 to 25
> > times before it finally reboots. I have a pentium iii
> > processor and the techs have already had me remove all my
> > cd software. I do not have the mpeg file that they ask
> > me to remove. Still the problem continues. I cannot
> > call the customer support people since I cannot
> > understand the techs. I'm hard of hearing and the accent
> > is too thick. When I try to use the chat, I get banged
> > out. I am now at a work where I can get a computer that
> > works. Oh yeah, when I try to use their webhelp and look
> > at my question using my email address, it states I have
> > no question or ticket open. Short of formatting the
> > drive and getting another operating system can anyone
> > offer any help.
> > Thanks,
> > George
>
>
>

[Rock]

George wrote:

> Ever since I loaded this thing, my computer reboots at
> will. It is like a HUGE virus! Sometimes every 2
> minutes but I never get more than 15 minutes use before
> the reboot. It will then cycle anywhere from 5 to 25
> times before it finally reboots. I have a pentium iii
> processor and the techs have already had me remove all my
> cd software. I do not have the mpeg file that they ask
> me to remove. Still the problem continues. I cannot
> call the customer support people since I cannot
> understand the techs. I'm hard of hearing and the accent
> is too thick. When I try to use the chat, I get banged
> out. I am now at a work where I can get a computer that
> works. Oh yeah, when I try to use their webhelp and look
> at my question using my email address, it states I have
> no question or ticket open. Short of formatting the
> drive and getting another operating system can anyone
> offer any help.
> Thanks,
> George

How to remove Windows XP Service Pack 2 from your computer
http://support.microsoft.com/?id=875350

Installing Service Packs
http://www3.telus.net/dandemar/xpsp2.htm
http://www3.telus.net/dandemar/spackins.htm

Pre-Install, Install, Cleaning Up Afterwards
http://forum.aumha.org/viewforum.php?f=45

What to Know Before You Download and Install Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/sp2_whattoknow.mspx

Get the Latest Updates and Information from Your PC Manufacturer Before
Installing Windows XP Service Pack 2
http://www.microsoft.com/windowsxp/sp2/oemlinks.mspx

The hard disk space requirements for Windows XP Service Pack 2
http://support.microsoft.com/?id=837783

Using programs and hardware with Service Pack 2 (SP2)
http://support.microsoft.com/default.aspx?scid=fh;ln;xpsp2swhw

Programs that may behave differently in Windows XP Service Pack 2
http://support.microsoft.com/?id=884130

If running Office 2003 make sure you have the latest Service Pack
http://office.microsoft.com/home/default.aspx

Changes to Functionality in Microsoft Windows XP Service Pack 2
http://www.microsoft.com/technet/prodtechnol/winxppro/maintain/sp2chngs.mspx

Windows XP Service Pack 2: What's New for Internet Explorer and Outlook
Express
http://www.microsoft.com/windowsxp/sp2/ieoeoverview.mspx

Windows XP Service Pack 2 Support Center
http://support.microsoft.com/default.aspx?scid=fh;EN-US;windowsxpsp2

Free Technical Support for SP2
http://support.microsoft.com/default.aspx?scid=fh;en-us;Prodoffer80&sd=GN