View Full Version : SP2 won't install
Bruce Parrish
September 22nd 04, 04:57 PM
I tried to install Windows XP service pack 2 this morning but with no
luck :-(
An error message is produced: "Setup could not verify the integrity of
the file Update.inf: Make sure the cryptographic service is running on
this computer".
Has anyone any ideas as what could be wrong?
Regards,
Bruce
Peter
September 22nd 04, 06:24 PM
Start/Run - enter "services.msc" without the "" click OK. Expand window and
look to make sure Cryptographic Services are started and on automatic. If
not right click and adjust on the Properties tab.
--
Peter.
Toronto, Canada.
Windows XP Home SP2.
P4 Dual HT @ 3.0ghz, 160gb HD, 1.0gb DDR.
"Bruce Parrish" > wrote in message
...
>I tried to install Windows XP service pack 2 this morning but with no
> luck :-(
>
> An error message is produced: "Setup could not verify the integrity of
> the file Update.inf: Make sure the cryptographic service is running on
> this computer".
>
>
> Has anyone any ideas as what could be wrong?
>
> Regards,
>
>
> Bruce
>
Jupiter Jones [MVP]
September 23rd 04, 03:55 AM
Bruce;
See this:
http://www3.telus.net/dandemar/updatinf.htm
Also see the Service pack Installation Checklist:
http://www3.telus.net/dandemar/spackins.htm
--
Jupiter Jones [MVP]
http://www3.telus.net/dandemar/
"Bruce Parrish" > wrote in message
...
>I tried to install Windows XP service pack 2 this morning but with no
> luck :-(
>
> An error message is produced: "Setup could not verify the integrity
> of
> the file Update.inf: Make sure the cryptographic service is running
> on
> this computer".
>
>
> Has anyone any ideas as what could be wrong?
>
> Regards,
>
>
> Bruce
>
Bruce Parrish
September 23rd 04, 08:55 AM
In article >,
Peter <ex-brit AT rogers DOT com> wrote:
> Start/Run - enter "services.msc" without the "" click OK. Expand
> window and look to make sure Cryptographic Services are started and
> on automatic. If not right click and adjust on the Properties tab.
Cryptographic Services are started and on automatic but SP2 still won't
install, bringing up the same error message as before.
Regards,
Bruce
Meatlocker_Seven_RUles_Y0
October 4th 04, 01:26 AM
"Bruce Parrish" wrote:
> In article >,
> Peter <ex-brit AT rogers DOT com> wrote:
> > Start/Run - enter "services.msc" without the "" click OK.
> Expand
> > window and look to make sure Cryptographic Services are
> started and
> > on automatic. If not right click and adjust on the
> Properties tab.
>
> Cryptographic Services are started and on automatic but SP2
> still won't
> install, bringing up the same error message as before.
>
> Regards,
>
>
> Bruce
Bruce, try downloading SP2 ( if you dont have the disk ) and loading
it in Safe Mode. Ive been getting the same Crypto errors on a clients
PC since SP1 came out. He ran it SP1 free for the past year, but we’ve
decided with all the worms etc we need to figure this problem out.
Obviously I had tried all the net posted fixes, from the microsoft
methods to some others that various techs have come up with.
Here’s a page to check out:
http://www.updatexp.com/cryptographic-service.html
However, none of these seemed to work for me. Safe Mode DID work,
iwithout other fixes, but I got another error "cannot write to or
read from the database" during the "Set Restore Point" section of
the SP2 install, however, I found a batch file fix for that problem
here: http://www.michna.com/kb/WxSP2.htm#..._Service_Pack_2
Oddly enough, when I first attempted to load SP2 and received the
Cryptographic error, I knew to restart it in Services, and it worked
as soon as I did ( much to my surprise, having attempted this on the
SP1 install unsuccesfully ) However, at reboot, I got a "Missing or
Corrupt etc etc pci.sys file"
I attempted to restore that file via the Recovery Console but to no
avail ( ie: it would expand, but still not start XP )
So I reformatted, and went with the Safe Mode ( as all future attempts
to restart the Crypto service did NOT allow me to install SP2 )
As Im sure you can predict, Ive been pulling my hair out over this
one, in fact the client is so frustrated he went and bought a brand
new Toshiba laptop and will be passing down this box to his daughter
BUT!! I did fix it, and SP2 is loaded and OUT THE DOOR goes this
nightmare of a job.
WHY?? does this computer act this way? Ive literally installed 100’s
of XP’s and never had this problem except on this one machine.. Ive
had success with the identical hardware config and motherboard. ( Asus
a7v8x-x ) I even RMA’d the hard drive at one point ( a year ago ) And
we replaced the RAM and ribbons. I ran extensive processor and mobo
burn-in tests and nothing came up. The only thing I can think is that
either the CD-Roms are both wonky ( brand new, and I tried both ) and
are not reading the Install Disk at exactly the point it is installing
certificate settings, OR Asus and MS teamed up to insert a chip which
busts pirated XP versions ( Highly unlikely.. ) but considering Ive
installed the same XP Pro Corp Cd on multiple Asus boxes, it just
NEVER MADE SENSE, still doesnt, but Im glad it works, and I hope I
never have to deal with this again, even though I seem to have it beat
finally!
--
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