SP2 & Anit virus

[Joe]

I just installed service pack 2 on my comp w/ windows xp
professional. Now a red baloon poped up that syas it
reconizes norton antivirus but that it cant check the
status. Norton anti virus 2004 is installed and updated
with a subscription. How do I get this red baloon in the
task bar to go away and have windows know the status of
norton anitvirus?

[Shenan Stanley]

Joe wrote:
> I just installed service pack 2 on my comp w/ windows xp
> professional. Now a red baloon poped up that syas it
> reconizes norton antivirus but that it cant check the
> status. Norton anti virus 2004 is installed and updated
> with a subscription. How do I get this red baloon in the
> task bar to go away and have windows know the status of
> norton anitvirus?

You contact Symantec.

They know this problem exists and I think their solution is for you to
upgrade.

--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions. Know what you are
getting into before you jump in with both feet.

[NoNoBadDog!]

You were given wrong info by Shenan. The VMI update that will solve your
problem will be available from Symantec via LiveUpdate shortly. They are
aware of the problem and are working on the patch as you read this.

Bobby

"Shenan Stanley" > wrote in message
...
> Joe wrote:
>> I just installed service pack 2 on my comp w/ windows xp
>> professional. Now a red baloon poped up that syas it
>> reconizes norton antivirus but that it cant check the
>> status. Norton anti virus 2004 is installed and updated
>> with a subscription. How do I get this red baloon in the
>> task bar to go away and have windows know the status of
>> norton anitvirus?
>
> You contact Symantec.
>
> They know this problem exists and I think their solution is for you to
> upgrade.
>
> --
> <- Shenan ->
> --
> The information is provided "as is", it is suggested you research for
> yourself before you take any advice - you are the one ultimately
> responsible for your actions/problems/solutions. Know what you are
> getting into before you jump in with both feet.
>

[Shenan Stanley]

NoNoBadDog! wrote:
> You were given wrong info by Shenan. The VMI update that will solve
> your problem will be available from Symantec via LiveUpdate shortly. They
> are aware of the problem and are working on the patch as you
> read this.


Unfortunately, they have been working on this patch for almost two months.

--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions. Know what you are
getting into before you jump in with both feet.

[Shenan Stanley]

Joe wrote:
> I just installed service pack 2 on my comp w/ windows xp
> professional. Now a red baloon poped up that syas it
> reconizes norton antivirus but that it cant check the
> status. Norton anti virus 2004 is installed and updated
> with a subscription. How do I get this red baloon in the
> task bar to go away and have windows know the status of
> norton anitvirus?

Shenan Stanley wrote:
> You contact Symantec.
>
> They know this problem exists and I think their solution is for you
> to upgrade.


NoNoBadDog! wrote:
> You were given wrong info by Shenan. The VMI update that will solve
> your problem will be available from Symantec via LiveUpdate shortly. They
> are aware of the problem and are working on the patch as you
> read this.

Norton 2004 security products
The Norton Windows Management Instrumentation Update for 2004 products,
previously available through LiveUpdate, has been removed for maintenance
purposes. An updated Norton WMI is projected to be available by LiveUpdate
in late September/early October.

I don't believe I was incorrect. Their solution *is* for you to upgrade -
it just is not ready for you to do so yet in your version of Symantec...

http://snipurl.com/9aob

--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions. Know what you are
getting into before you jump in with both feet.