Application Error "cannot get stats" and "Main Window Initialization Failed"

[Cheri Johnson]

I have had problems ever since I installed windows XP
Professional. For one thing I have a Compaw Presario 5000
and did not know that Windows 98 was an embedded feature.
I have finally got that fixed and had updated the bios.
Recently though I have begun to have constant freeze ups
when I connect to the internet. I have contacted all
parties software, hardware, etc. and they tell me they
cannot help me. Just this week I started getting the
messages after startup and log on "Cannot get stats"
and "Main Window Initialization Failed". Can anyone tell
me what the problem is and how do I fix it? I would be
eternally grateful.

[Delwin Lee [MSFT]]

The error you are receiving is not coming from Windows itself; rather, it is
probably coming from a program that launches at startup.

You can use the "MSCONFIG" utility to try to isolate which program is
throwing the error:

http://support.microsoft.com/default.aspx?scid=kb;en-us;310560

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"Cheri Johnson" > wrote in message
...
> I have had problems ever since I installed windows XP
> Professional. For one thing I have a Compaw Presario 5000
> and did not know that Windows 98 was an embedded feature.
> I have finally got that fixed and had updated the bios.
> Recently though I have begun to have constant freeze ups
> when I connect to the internet. I have contacted all
> parties software, hardware, etc. and they tell me they
> cannot help me. Just this week I started getting the
> messages after startup and log on "Cannot get stats"
> and "Main Window Initialization Failed". Can anyone tell
> me what the problem is and how do I fix it? I would be
> eternally grateful.