SP2 and Shutdown

[jonmrich]

Just installed the SP2 update. Now, when I go to Shutdown, my computer hangs.
It won't shutdown unless I manually press the power button. Thoughts?

[R. McCarty]

Likely a Service or application is hanging. After SP2 you should do
a Windows Update (.Jpeg issue), an Office Update and check for
updates to your primary hardware (Video, Sound, NIC) and also
applications like Adobe Reader, Sun Java... These routine types of
maintenance updates should be done probably 2-3 times a year.
Video is important, since SP2 updates DirectX to version 9.0c.
It's good to update all your Security based software so it can hook
properly into Security Center.

It takes some time to locate download/driver sites but vendors are
now posting Sp2 compliant patches for their hardware & software.

Applications:
Adobe Reader
http://www.adobe.com/products/acrobat/alternate.html#601uxbasic
Sun Java http://java.com/en/download/manual.jsp
Office Update
http://office.microsoft.com/officeupdate/maincatalog.aspx?lc=en-us

Drivers:
Video -
nVidia http://www.nvidia.com/content/drivers/drivers.asp
ATI http://atitech.com/support/driver.html
Chipset -
Via http://www.viaarena.com/?PageID=2
Intel
http://downloadfinder.intel.com/scripts-df/support_intel.asp
Sis http://download.sis.com/
Sound -
CLabs http://us.creative.com/support/downloads/
Realtek http://www.realtek.com.tw/downloads/downloads.aspx
Mice -
Logitech
http://www.logitech.com/index.cfm?page=downloads/software&CRID=1792&contentid=6034&countryid=19&languageid=1
MS
http://www.microsoft.com/hardware/mouseandkeyboard/Download.mspx
Printers -
HP http://welcome.hp.com/country/us/en/support.html
Epson
http://www.epson.com/cgi-bin/Store/support/SupportIndex.jsp?BV_UseBVCookie=yes
NIC -
D-Link http://support.dlink.com/
LinkSys http://www.linksys.com/download/
NetGear http://kbserver.netgear.com/main.asp

"jonmrich" > wrote in message
...
> Just installed the SP2 update. Now, when I go to Shutdown, my computer
> hangs.
> It won't shutdown unless I manually press the power button. Thoughts?

[Rock]

jonmrich wrote:

> Just installed the SP2 update. Now, when I go to Shutdown, my computer hangs.
> It won't shutdown unless I manually press the power button. Thoughts?

Do some clean boot troubleshooting to try to identify what is causing
the hangup:

How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560

How to perform advanced clean-boot troubleshooting in Windows XP
http://support.microsoft.com/?id=316434

Shutdown troubleshooter:
http://aumha.org/win5/a/shtdwnxp.htm

[Alex Nichol]

jonmrich wrote:

>Just installed the SP2 update. Now, when I go to Shutdown, my computer hangs.
>It won't shutdown unless I manually press the power button.

A probable cause is that your installation found the BIOS does not
adequately support the 'Advanced Configuration & Power Interface'
(ACPI). It then installs the older APM, but leaves it disabled. Go to
Control Panel - Power Options, and if there is an APM page, check
'Enable APM' on it.

--
Alex Nichol MS MVP (Windows Technologies)
Bournemouth, U.K. (remove the D8 bit)