Cookies and SP2 [Archive]

Michael

September 28th 04, 01:45 AM

Well, whoda thunk it? I know nothing like me has
encountered a problem that apparently no one out there in
microsoft land can answer.

For the 3rd time on this site (and after 2
hours "playing" with the nice lady on the other end of
the microsoft support line) I will state my problem again.

After installing SP2, my computer is unable to accept
cookies NO MATTER WHAT I SET MY INTERNET OPTIONS TO - and
on top of that, when I go into Control Panel - there is
no icon for Cookies.

Is anyone up to the challenge

Shenan Stanley

September 28th 04, 02:23 AM

Michael wrote:
> Well, whoda thunk it? I know nothing like me has
> encountered a problem that apparently no one out there in
> microsoft land can answer.
>
> For the 3rd time on this site (and after 2
> hours "playing" with the nice lady on the other end of
> the microsoft support line) I will state my problem again.
>
> After installing SP2, my computer is unable to accept
> cookies NO MATTER WHAT I SET MY INTERNET OPTIONS TO - and
> on top of that, when I go into Control Panel - there is
> no icon for Cookies.
>
> Is anyone up to the challenge

I know what you said, but I think we will go through this from the
beginning.

First - Do this:

Close all Internet Explorer Windows.

1 - Click Start button
2 - On the Start menu click Control Panel
3 - In the Control Panel Window click the Internet Options icon
4 - When the internet properties window opens click the Privacy tab.
5 - You will see a slider in this window
6 - Pull the slider right down to the very bottom
7 - You should now see the legend 'Accept All Cookies'
8 - Click Apply
9 - Click on the Advanced button
10 - Check the "Override automatic cookie handling" checkbox
11 - Select "accept" in both columns
12 - Select "Always allow session cookies"
13 - Now click OK
14 - Click OK again

Now - download, install, run, update and scan with the following
applications:

Spybot Search and Destroy (Free!)
http://www.safer-networking.net/en/download/index.html
(Immunize with this one as well.)

Lavasoft AdAware (Free and up)
http://www.lavasoft.de/support/download/

CWShredder (Free!)
** No longer updated as of July 29, 2004 - however, still a great
product and should still be ran **
http://www.softbasket.com/download/s_8114.shtml

Hijack This! (Free)
http://mjc1.com/mirror/hjt/
( Tutorial: http://hjt.wizardsofwebsites.com/ )

Once you have downloaded, installed, ran, updated and scanned with (and
where appropriate, immunized with) each of these applications, then download
and use the following two other applications/registry merges:

SpywareBlaster (Free!)
http://www.javacoolsoftware.com/sbdownload.html

IE-SPYAD (Free!)
https://netfiles.uiuc.edu/ehowes/www/resource.htm

Now that we are sure your system is free of Spy/Ad/Malware - now we can try
a few other things.

1 - Make sure your time and Date settings are correct.
2 - Delete all your cookies
(In IE - Tools --> Internet Options --> General tab --> Delete Cookies,
Delete all temporary internet files (include all offline content) and change
your Settings to 10MB for Temporary Internet Files and then close all IE
windows.)
3 - Turn off (temporarily) any Popup Stoppers/Firewalls (including SP2s new
additions.)
4 - Use the following application to insure you have erased all traces of
old files:
12Ghosts Wash
http://12ghosts.com/ghosts/wash.htm
5 - Do the following registry edit (for ONE Reboot)
Clear the Page File at System Shutdown
http://www.winguides.com/registry/display.php/244/
And when it you reboot, undo it (it can slow your reboots down enormously.)

Now - after all that - try to go to a site you couldn't access due to cookie
trouble.

You can uninstall whatever applications you want, but I recommend keeping
SpyBot and SpywareBlaster at the very least and keeping them updated.

If all that fails, you may want to consider the following options:

1 - Create a new user on your PC, logon as that use and try the same thing
there.
2 - Install Mozilla Firefox and see if that works where IE is not.
3 - Perform a repair on Internet Explorer.
( http://support.microsoft.com/?kbid=318378 )

Come back and let us know if any of that helped!

--
<- Shenan ->
--
The information is provided "as is", it is suggested you research for
yourself before you take any advice - you are the one ultimately
responsible for your actions/problems/solutions. Know what you are
getting into before you jump in with both feet.

Michael

September 29th 04, 12:45 AM

Thank you very much for your reply

Unfortunately, pretty well everything you have suggested
has been tried numerous times - to no avail.

I have downloaded Mozilla Firefox and now use it for
sites (e-banking, NYTimes.com) where cookies are
mandatory.

I was hoping to be able to keep IE as my browser, but, as
my cookies issue is not resolved (and dang, don't ya know
it - Napster will not download through Mozilla) I have to
make do with this workaround.

Oh well, as I say, I appreciate very much your reply and
advice.

Cheers

>-----Original Message-----
>Michael wrote:
>> Well, whoda thunk it? I know nothing like me has
>> encountered a problem that apparently no one out there
in
>> microsoft land can answer.
>>
>> For the 3rd time on this site (and after 2
>> hours "playing" with the nice lady on the other end of
>> the microsoft support line) I will state my problem
again.
>>
>> After installing SP2, my computer is unable to accept
>> cookies NO MATTER WHAT I SET MY INTERNET OPTIONS TO -
and
>> on top of that, when I go into Control Panel - there is
>> no icon for Cookies.
>>
>> Is anyone up to the challenge
>
>I know what you said, but I think we will go through
this from the
>beginning.
>
>First - Do this:
>
>Close all Internet Explorer Windows.
>
>1 - Click Start button
>2 - On the Start menu click Control Panel
>3 - In the Control Panel Window click the Internet
Options icon
>4 - When the internet properties window opens click the
Privacy tab.
>5 - You will see a slider in this window
>6 - Pull the slider right down to the very bottom
>7 - You should now see the legend 'Accept All Cookies'
>8 - Click Apply
>9 - Click on the Advanced button
>10 - Check the "Override automatic cookie handling"
checkbox
>11 - Select "accept" in both columns
>12 - Select "Always allow session cookies"
>13 - Now click OK
>14 - Click OK again
>
>
>Now - download, install, run, update and scan with the
following
>applications:
>
> Spybot Search and Destroy (Free!)
> http://www.safer-networking.net/en/download/index.html
> (Immunize with this one as well.)
>
> Lavasoft AdAware (Free and up)
> http://www.lavasoft.de/support/download/
>
> CWShredder (Free!)
> ** No longer updated as of July 29, 2004 - however,
still a great
> product and should still be ran **
> http://www.softbasket.com/download/s_8114.shtml
>
> Hijack This! (Free)
> http://mjc1.com/mirror/hjt/
> ( Tutorial: http://hjt.wizardsofwebsites.com/ )
>
>
>Once you have downloaded, installed, ran, updated and
scanned with (and
>where appropriate, immunized with) each of these
applications, then download
>and use the following two other applications/registry
merges:
>
> SpywareBlaster (Free!)
> http://www.javacoolsoftware.com/sbdownload.html
>
> IE-SPYAD (Free!)
> https://netfiles.uiuc.edu/ehowes/www/resource.htm
>
>
>Now that we are sure your system is free of
Spy/Ad/Malware - now we can try
>a few other things.
>
>1 - Make sure your time and Date settings are correct.
>2 - Delete all your cookies
> (In IE - Tools --> Internet Options --> General tab --
> Delete Cookies,
>Delete all temporary internet files (include all offline
content) and change
>your Settings to 10MB for Temporary Internet Files and
then close all IE
>windows.)
>3 - Turn off (temporarily) any Popup Stoppers/Firewalls
(including SP2s new
>additions.)
>4 - Use the following application to insure you have
erased all traces of
>old files:
> 12Ghosts Wash
> http://12ghosts.com/ghosts/wash.htm
>5 - Do the following registry edit (for ONE Reboot)
> Clear the Page File at System Shutdown
> http://www.winguides.com/registry/display.php/244/
> And when it you reboot, undo it (it can slow your
reboots down enormously.)
>
>Now - after all that - try to go to a site you couldn't
access due to cookie
>trouble.
>
>You can uninstall whatever applications you want, but I
recommend keeping
>SpyBot and SpywareBlaster at the very least and keeping
them updated.
>
>
>If all that fails, you may want to consider the
following options:
>
>1 - Create a new user on your PC, logon as that use and
try the same thing
>there.
>2 - Install Mozilla Firefox and see if that works where
IE is not.
>3 - Perform a repair on Internet Explorer.
> ( http://support.microsoft.com/?kbid=318378 )
>
>Come back and let us know if any of that helped!
>
>--
><- Shenan ->
>--
>The information is provided "as is", it is suggested you
research for
>yourself before you take any advice - you are the one
ultimately
>responsible for your actions/problems/solutions. Know
what you are
>getting into before you jump in with both feet.
>
>
>.
>

Alan

September 29th 04, 01:50 AM