non receipt of fax

[Frustrated Mightily]

I have FAX in HP PavilionXP with a Lucent Modem, and SBC DSL Modem Is it
possible that there is a conflict here that keeps me from receiving faxes? I
can send faxes.
--
Still Frustrated

[Frustrated Mightily]

"Frustrated Mightily" wrote:

> I have FAX in HP PavilionXP with a Lucent Modem, and SBC DSL Modem Is it
> possible that there is a conflict here that keeps me from receiving faxes? I
> can send faxes.
> --
> Still Frustrated

[Hal Hostetler [MVP DTS]]

There probably isn't any conflict between the two devices. Norton's
Internet Security system can cause Fax problems, so there is a possibility
that McAfee could as well. The most common cause for this sort of error is
a Fax modem that isn't on the Windows XP Hardware Compatibility List:

Windows XP Hardware Compatibility
http://www.microsoft.com/whdc/hcl/default.mspx

Or that one that doesn't have the latest drivers installed.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Frustrated Mightily" > wrote
in message ...
> I have FAX in HP PavilionXP with a Lucent Modem, and SBC DSL Modem Is it
> possible that there is a conflict here that keeps me from receiving faxes?
I
> can send faxes.
> --
> Still Frustrated

[Hal Hostetler [MVP DTS]]

There probably isn't any conflict between the two devices. Norton's
Internet Security system can cause Fax problems, so there is a possibility
that McAfee could as well. The most common cause for this sort of error is
a Fax modem that isn't on the Windows XP Hardware Compatibility List:

Windows XP Hardware Compatibility
http://www.microsoft.com/whdc/hcl/default.mspx

Or that one that doesn't have the latest drivers installed.

Hal
--
Hal Hostetler, CPBE --
Senior Engineer/MIS -- MS MVP-DTS -- WA7BGX
http://www.kvoa.com -- "When News breaks, we fix it!"
KVOA Television, Tucson, AZ. NBC Channel 4
Still Cadillacin' - www.badnewsbluesband.com

"Frustrated Mightily" > wrote
in message ...
> I have FAX in HP PavilionXP with a Lucent Modem, and SBC DSL Modem Is it
> possible that there is a conflict here that keeps me from receiving faxes?
I
> can send faxes.
> --
> Still Frustrated