Beryl
September 29th 04, 07:39 PM
"Rachel and Steve" wrote:
> Yesterday I installed Service pack 2 on my computer running XP home edition.
> After the install I tried to go online but the modem didn't sound right. I
> could hear it get the phone line dial tone then dial but the sound of the
> numbers being dialled was sort of scratchy and distorted. They are nomally
> clear tones. After dialling nothing would happen for a while then the phone
> line would start going beep beep like if you hang onto the phone for a long
> time without dialling. Then an error would come up saying the line is busy,
> (which it was not).
>
> I tried turning the firewall off, checking the settings, I couldn't see
> anything wrong. I rebooted etc but nothing would make the modem work it
> seems like the modem was unable to dial properly. All the modem checks said
> everything was working fine except when I did a dial check it still wouldn't
> dial.
>
> I then used the restore wizard to roll the system back to just before I
> downloaded SP2. As soon as I did this the modem worked fine.
>
> Can someone please suggest how I can fix this fault so I can use SP2 but
> still have a modem that works?
>
> I have a smartlink 56k MDC modem using driver version 3.0.4.168.
>
> Any assitance would be appreciated.
>
>
> regards
>
>
> Steve Hopkinson
>
>
>
> Yesterday I installed Service pack 2 on my computer running XP home edition.
> After the install I tried to go online but the modem didn't sound right. I
> could hear it get the phone line dial tone then dial but the sound of the
> numbers being dialled was sort of scratchy and distorted. They are nomally
> clear tones. After dialling nothing would happen for a while then the phone
> line would start going beep beep like if you hang onto the phone for a long
> time without dialling. Then an error would come up saying the line is busy,
> (which it was not).
>
> I tried turning the firewall off, checking the settings, I couldn't see
> anything wrong. I rebooted etc but nothing would make the modem work it
> seems like the modem was unable to dial properly. All the modem checks said
> everything was working fine except when I did a dial check it still wouldn't
> dial.
>
> I then used the restore wizard to roll the system back to just before I
> downloaded SP2. As soon as I did this the modem worked fine.
>
> Can someone please suggest how I can fix this fault so I can use SP2 but
> still have a modem that works?
>
> I have a smartlink 56k MDC modem using driver version 3.0.4.168.
>
> Any assitance would be appreciated.
>
>
> regards
>
>
> Steve Hopkinson
>
>
>