xp sp2 problem with netscape

[caren]

I installed windows xp service pack 2 and afterwards have
not been able to open netscape navigator. I have
uninstalled both netscape and the sp2 with no luck, and
have restored my system back to before installing sp2,
still nothing. When I click the netscape icon, or try to
run the netscape.exe file, the hourglass shows up for a
sec, then the splash window appears, then nothing.
Netscape does not open. I'm at my wits end! Can anyone
help?

[Andre Da Costa]

Re-run setup for Netscape setup, also check for updates, there is 7.2
release. Delete the Netscape folder in Programs Files under C: Drive and
reinstall netscape if the problem persist.

Andre Da Costa
"caren" > wrote in message
...
>I installed windows xp service pack 2 and afterwards have
> not been able to open netscape navigator. I have
> uninstalled both netscape and the sp2 with no luck, and
> have restored my system back to before installing sp2,
> still nothing. When I click the netscape icon, or try to
> run the netscape.exe file, the hourglass shows up for a
> sec, then the splash window appears, then nothing.
> Netscape does not open. I'm at my wits end! Can anyone
> help?

[caren]

thanks Andre... I've tried that, still no luck... help!


>-----Original Message-----
>Re-run setup for Netscape setup, also check for updates,
there is 7.2
>release. Delete the Netscape folder in Programs Files
under C: Drive and
>reinstall netscape if the problem persist.
>
>Andre Da Costa
>"caren" > wrote in
message
...
>>I installed windows xp service pack 2 and afterwards
have
>> not been able to open netscape navigator. I have
>> uninstalled both netscape and the sp2 with no luck, and
>> have restored my system back to before installing sp2,
>> still nothing. When I click the netscape icon, or try
to
>> run the netscape.exe file, the hourglass shows up for a
>> sec, then the splash window appears, then nothing.
>> Netscape does not open. I'm at my wits end! Can
anyone
>> help?
>
>
>.
>

[Rock]

caren wrote:

> I installed windows xp service pack 2 and afterwards have
> not been able to open netscape navigator. I have
> uninstalled both netscape and the sp2 with no luck, and
> have restored my system back to before installing sp2,
> still nothing. When I click the netscape icon, or try to
> run the netscape.exe file, the hourglass shows up for a
> sec, then the splash window appears, then nothing.
> Netscape does not open. I'm at my wits end! Can anyone
> help?

Netscape 7.1 works fine here. That's my default browser. You might
need to totally remove netscape. Uninstall, then delete all
directories, then search the registry for all netscape entries. Then
reinstall it. You could also ask at the netscape users group.

http://www.ufaq.org/