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View Full Version : SP2 causes WORD problem


Glenn
September 30th 04, 07:46 PM
I installed WXP SP2. Now I am having problems with MS
WORD. When I am through producing and saving a WORD
document, I cannot exit(close) WORD. I get a message
which says I cannot exit WORD because another application
is using it, that being "Normal" Whatever is that? It
won't even let me log off Windows. To get out of WORD I
have to shut off the power and restart the computer.
Also, Script Sentry has mysteriously frozen my WORD
documents to read only and I cannot make changes to them.
What is going on?

Andre Da Costa
September 30th 04, 08:12 PM
Which version of Word are running? Check for updates.

http://office.microsoft.com/en-us/officeupdate/default.aspx

Run the check for Office Updates.

Andre Da Costa
"Glenn" > wrote in message
...
>I installed WXP SP2. Now I am having problems with MS
> WORD. When I am through producing and saving a WORD
> document, I cannot exit(close) WORD. I get a message
> which says I cannot exit WORD because another application
> is using it, that being "Normal" Whatever is that? It
> won't even let me log off Windows. To get out of WORD I
> have to shut off the power and restart the computer.
> Also, Script Sentry has mysteriously frozen my WORD
> documents to read only and I cannot make changes to them.
> What is going on?

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